Ace Inn Matsumoto

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ace Inn Matsumoto

Hallway
Twin Room, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Exterior
Lobby lounge

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Fukashi 1-1-3, Matsumoto, Nagano-ken, 390-0815
  • Matsumoto Timepiece Museum
    8 min walk
  • Yohashira Shrine
    10 min walk
  • Matsumoto Performing Arts Center
    11 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    10 min drive

Room options

Single Room, Smoking

  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Semi Double Room, Non Smoking

  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Semi Double Room, Smoking

  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Single Room, Non Smoking

  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Twin Room, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Single Room-Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Single Room-Smoking

  • Sleeps 1
  • 1 Twin Bed

Semi Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Semi Double Room-Non Smoking

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Ace Inn Matsumoto

3-star Matsumoto hotel connected to a rail/subway station, close to Matsumoto Castle
Self parking, dry cleaning, and laundry facilities are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Ace Inn Matsumoto offers 158 air-conditioned accommodations with coffee/tea makers and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Ace Inn Matsumoto has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 3:00 PM to 10:00 AM (JPY 1,100 per night)
  • Uncovered self parking on site (JPY 1,100 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: JPY 1100.00 per night (in/out privileges)
  • Nearby parking fee: JPY 1100 per night (328 ft away; open 3:00 PM to 10:00 AM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Ace Inn Matsumoto
Ace Inn
Ace Matsumoto
Ace Inn Matsumoto Hotel
Ace Inn Matsumoto Matsumoto
Ace Inn Matsumoto Hotel Matsumoto

Ace Inn Matsumoto Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 211 out of 604 reviews" "
Rating 8 - Good. 256 out of 604 reviews" "
Rating 6 - Okay. 107 out of 604 reviews" "
Rating 4 - Poor. 23 out of 604 reviews" "
Rating 2 - Terrible. 7 out of 604 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Pierre

Liked: Cleanliness
Hôtel basique, chambre très petite, moquette salle, papier peint se détachant du mur, salle de bain miniscule.
Stayed 2 nights in May 2024

10/10 Excellent

Maricar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Mun Sze

Traveled with family
Disliked: Cleanliness, property conditions & facilities
no AC open window, dirty, old, light at dresser made the entire room warm and unbearable. I complained to front desk and someone came in telling us opening windows. We stayed on 2nd floor facing street and it was noisy. Whenever we put the room card in, the light generated extra heat inside the room and we had to constantly remove the card to cool down the room. We had a restless night there.
Stayed 1 night in Apr 2024

10/10 Excellent

Hugh

Liked: Staff & service, amenities
Disliked: Cleanliness
Convenient for public transport and the castle was within walking distance. Unfortunately i was given a smoking room which stank like an old ashtray. The room was heavily nicotine stained and even after using freshner it still smelt.the Free breakfast was limited in choice and not topped up, so first in best selection. The staff are friendly and helpful and i will stay here again but i will specify a non smking room.
Stayed 4 nights in Mar 2024

8/10 Good

Hideki, Hadano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cost performance.
Stayed 1 night in Mar 2024

10/10 Excellent

Meghan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, great value. Excellent location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Aris

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an overnight stay
Stayed 1 night in Feb 2024

10/10 Excellent

Taevadesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, just right next to main station for both bus and train. Many restaurants nearby. Overall is worthwhile the price. Highly recommended.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value stay
Our 1 night stop whilst passing through Matsumoto was best described as great value. Perfectly located next to train and bus stations, rooms relatively spacious and beds were comfy. Free breakfast included was also great
Stayed 1 night in Jan 2024

10/10 Excellent

Natasha

Stayed 1 night in Oct 2023

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities
Old but clean and breakfast was free. Very convenient from train station and walking distance from castle.

8/10 Good

Abhijit

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
The breakfast was limited and the breakfast room was impersonal.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Cheap and cheerful but dated. Super convenient to the station. Very helpful staff.
Stayed 1 night in Dec 2019

8/10 Good

P Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, but a bit noisy
Hotel is very well located, near the JR line and Bus station. The breakfast which came with the room was most welcome. The room was fine, well-appointed, and up to date. However, the walls are thin, and noises from other rooms are obtrusive.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just 2mins from Matsumoto Station. Hotel is clean. Breakfast has mainly various bread selection. Staff is friendly.
Stayed 2 nights in Sep 2019

8/10 Good

DC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to transport. Friendly and very pleasant staff Lots of food options around the area
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good location
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Jul 2019

10/10 Excellent

PAT HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean but small, breakfast was just normal but very near train station
Stayed 1 night in May 2019

6/10 Okay

Ruth

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and located in a very convenient place.
Stayed 1 night in Apr 2019