Iroha Grand Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Iroha Grand Hotel

Lobby
Exterior
Desk, iron/ironing board, free WiFi
Lobby
Daily buffet breakfast (JPY 1800 per person)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Laundry
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-14-9, Chuo, Matsumoto, Nagano, 390-0811
  • Matsumoto Timepiece Museum
    5 min walk
  • Nawate-Dori
    6 min walk
  • Yohashira Shrine
    7 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    21 min drive

Room options

Moderate Double Room, Non Smoking (Smoking booth on floor)

  • Sleeps 2
  • 1 Double Bed

Moderate Twin Room, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

Moderate Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Moderate Twin Room, Smoking Floor (Smoking booth on floor)

  • Sleeps 4
  • 2 Large Twin Beds

Moderate Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Moderate Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Moderate Twin Room, Smoking Floor (Smoking Booth on Floor)

  • Sleeps 2
  • 2 Twin Beds

Superior Corner Twin Room

  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin (High Floor/Separate Bath And Toilet)

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Iroha Grand Hotel

3.5-star Matsumoto hotel close to Matsumoto Castle
A restaurant, a microwave in a common area, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Iroha Grand Hotel offers 153 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Matsumoto hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities.

Iroha Grand Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Iroha Grand Hotel has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
  • Late check-out fee: JPY 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

ILOHA GRAND HOTEL
ILOHA GRAND MATSUMOTOEKIMAE
IROHA GRAND Matsumotoekimae
Hotel IROHA GRAND HOTEL Matsumotoekimae Matsumoto
Matsumoto IROHA GRAND HOTEL Matsumotoekimae Hotel
Hotel IROHA GRAND HOTEL Matsumotoekimae
IROHA GRAND HOTEL Matsumotoekimae Matsumoto
ILOHA GRAND HOTEL MATSUMOTOEKIMAE
IROHA GRAND HOTEL
IROHA GRAND
Book IROHA GRAND HOTEL
IROHA GRAND HOTEL Hotel
IROHA GRAND HOTEL Matsumoto
IROHA GRAND HOTEL Hotel Matsumoto
IROHA GRAND HOTEL Matsumotoekimae

Iroha Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 156 out of 273 reviews" "
Rating 8 - Good. 88 out of 273 reviews" "
Rating 6 - Okay. 19 out of 273 reviews" "
Rating 4 - Poor. 6 out of 273 reviews" "
Rating 2 - Terrible. 4 out of 273 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there one night but room was clean, had room for our suitcases, helpful staff and close the train station in the entertainment district. Easy walk to the castle and art museum
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room for improvement
Stayed for 2 nights. Hotel is about 15mins walk from the station. Rooms are modern & comfortable. They do not provide bottled water but free waffle ice cream or ramen from 8 - 10pm. Breakfast was great. However, the reception we received upon arrival was disappointing by Japanese standards. In fact, it was the worst check in for our entire trip. After processing whatever was required, staff just left everything on the counter to sort out ourselves. That’s when we realised we were short 1 day’s breakfast tickets. No apologies, no smile. Neither did he inform us about the complimentary supper / desert. We only found out ourselves on the 2nd day. The guy was simply not interested in his work. The rest of the staff were much more professional.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

6/10 Okay

Kin Chung

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel located about 5 min walk from jr station. There are many restuarant nearby. But the cleanness of the hotel has rooms to improve
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

michael

Stayed 1 night in Jun 2024

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: 5 min walk from Matsumoto station, many restaurants within 5-10min walking distance that’s foreign friendly, brand new hotel facility (beds were firm, staff was very friendly, overall facility very clean), free breakfast (western and American options were available and it was all delicious!), late night snacks (ramen and ice cream) available Cons: depending if there’s a tour group or not - the small/medium sized breakfast area can be very busy until 8:30am and you would need to wait, shower curtain has a musty smell if not aired out properly Wouldn’t hesitate to stay here again

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, staff & service
Basic accommodations. Busy hotel with large bus tours, making breakfast area full with waiting list. Long elevator wait times. Staff very polite. Would choose somewhere else next time
Stayed 2 nights in Apr 2024

8/10 Good

Colette

Stayed 1 night in Apr 2024

8/10 Good

Peishih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for the value and walkable to all major attractions. The breakfast buffet is wonderful.
Stayed 1 night in Dec 2023

10/10 Excellent

Darren, Taroona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay.
Stayed 6 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay in Matsumoto
Fantastic find and a really nice room. Close to the train station. Modern and efficiently outfitted. Laundry rooms available with ample machines unlike some other establishments. Highly recommended. The free desert or ramen each night was great.
Stayed 2 nights in Sep 2023

8/10 Good

Chay Joo

Stayed 1 night in Oct 2023

6/10 Okay

Beth

Traveled with partner
Liked: Cleanliness
The breakfast had a good variety catering for western tastes. The room was too small for 2 people. The double bed had walls on 3 sides, no bedside table and only one bedside wall light. This was not great as my husband uses a Cpac machine when sleeping. Our bags were in the hallway. There was one small chair. We had booked a premium room as we wanted a bigger room after looking at the pictures on Expedia , not sure that's what we got as it was 1 of the 2 smallest rooms on our floor. When we spoke to reception we were told sorry but fully booked. My tip, perhaps book a twin room in this hotel. It was an easy walk from the station though.
Stayed 2 nights in Oct 2023

10/10 Excellent

Unja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at this hotel: Location was quiet and super convenient to train station, Matsumoto castle, and other sights. Staff was extremely kind and the breakfast had a lot of delicious options. Such a great town to stroll about! Would definitely stay here again!
Stayed 1 night in Oct 2023

8/10 Good

Natalie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Christian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, great amenities, clean and quiet room, great breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Cayman

Stayed 2 nights in May 2023

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a comfortable stay and the staff were friendly and helpful. Location is a short flat walk to the station and mid way in the direction of the castle. The complementary breakfast was very much appreciated. An enjoyable stay.
Stayed 3 nights in May 2023

10/10 Excellent

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and new. Walking distance to many places of interest.
Stayed 1 night in Apr 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023