3.5-star Matsumoto hotel close to Matsumoto Castle
A restaurant, a microwave in a common area, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Iroha Grand Hotel offers 153 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Matsumoto hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities.
Iroha Grand Hotel has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Iroha Grand Hotel has a restaurant on site.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,800 for adults and JPY 900 for children
A restaurant
Things to do
TV in common areas
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Shared microwave
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Lever door handles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Designated smoking areas (fines apply)
Room amenities
Bathroom
Bidet
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: JPY 1000
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
Late check-out fee: JPY 1000 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
ILOHA GRAND HOTEL
ILOHA GRAND MATSUMOTOEKIMAE
IROHA GRAND Matsumotoekimae
Hotel IROHA GRAND HOTEL Matsumotoekimae Matsumoto
Matsumoto IROHA GRAND HOTEL Matsumotoekimae Hotel
Hotel IROHA GRAND HOTEL Matsumotoekimae
IROHA GRAND HOTEL Matsumotoekimae Matsumoto
ILOHA GRAND HOTEL MATSUMOTOEKIMAE
IROHA GRAND HOTEL
IROHA GRAND
Book IROHA GRAND HOTEL
IROHA GRAND HOTEL Hotel
IROHA GRAND HOTEL Matsumoto
IROHA GRAND HOTEL Hotel Matsumoto
IROHA GRAND HOTEL Matsumotoekimae
Iroha Grand Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We were only there one night but room was clean, had room for our suitcases, helpful staff and close the train station in the entertainment district. Easy walk to the castle and art museum
Stayed for 2 nights. Hotel is about 15mins walk from the station. Rooms are modern & comfortable. They do not provide bottled water but free waffle ice cream or ramen from 8 - 10pm. Breakfast was great. However, the reception we received upon arrival was disappointing by Japanese standards. In fact, it was the worst check in for our entire trip. After processing whatever was required, staff just left everything on the counter to sort out ourselves. That’s when we realised we were short 1 day’s breakfast tickets. No apologies, no smile. Neither did he inform us about the complimentary supper / desert. We only found out ourselves on the 2nd day. The guy was simply not interested in his work. The rest of the staff were much more professional.
Pros: 5 min walk from Matsumoto station, many restaurants within 5-10min walking distance that’s foreign friendly, brand new hotel facility (beds were firm, staff was very friendly, overall facility very clean), free breakfast (western and American options were available and it was all delicious!), late night snacks (ramen and ice cream) available
Cons: depending if there’s a tour group or not - the small/medium sized breakfast area can be very busy until 8:30am and you would need to wait, shower curtain has a musty smell if not aired out properly
Wouldn’t hesitate to stay here again
Tiffany
6/10 Okay
Karen
Traveled with partner
Apr 19, 2024
Liked: Cleanliness, staff & service
Basic accommodations. Busy hotel with large bus tours, making breakfast area full with waiting list. Long elevator wait times. Staff very polite. Would choose somewhere else next time
Fantastic find and a really nice room. Close to the train station. Modern and efficiently outfitted. Laundry rooms available with ample machines unlike some other establishments. Highly recommended. The free desert or ramen each night was great.
Verified traveler
Stayed 2 nights in Sep 2023
8/10 Good
Chay Joo
Oct 30, 2023
Chay Joo
Stayed 1 night in Oct 2023
6/10 Okay
Beth
Traveled with partner
Oct 29, 2023
Liked: Cleanliness
The breakfast had a good variety catering for western tastes. The room was too small for 2 people. The double bed had walls on 3 sides, no bedside table and only one bedside wall light. This was not great as my husband uses a Cpac machine when sleeping. Our bags were in the hallway. There was one small chair. We had booked a premium room as we wanted a bigger room after looking at the pictures on Expedia , not sure that's what we got as it was 1 of the 2 smallest rooms on our floor. When we spoke to reception we were told sorry but fully booked. My tip, perhaps book a twin room in this hotel. It was an easy walk from the station though.
Lovely stay at this hotel: Location was quiet and super convenient to train station, Matsumoto castle, and other sights. Staff was extremely kind and the breakfast had a lot of delicious options. Such a great town to stroll about! Would definitely stay here again!
This was a comfortable stay and the staff were friendly and helpful. Location is a short flat walk to the station and mid way in the direction of the castle. The complementary breakfast was very much appreciated. An enjoyable stay.