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Richmond Hotel Matsumoto

3.0 star property

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Daily buffet breakfast (JPY 1200 per person)
Free WiFi, bed sheets
Lobby
Deluxe Double Room, Non Smoking (No Extra Bed) | Free WiFi, bed sheets
Tatami Twin Room Non-Smoking | Free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
$78
Sep 15 - Sep 16

Explore the area

View in a map
1-10-7 Chuo, Matsumoto, Nagano-ken , 390-0811
  • Matsumoto Castle
    ‪9 min walk‬
  • Matsumoto Performing Arts Center
    ‪10 min walk‬
  • Matsumoto City Museum of Art
    ‪12 min walk‬

Room options

View all photos for Deluxe Double Room, Non Smoking (No Extra Bed)

Deluxe Double Room, Non Smoking (No Extra Bed) | Free WiFi, bed sheets

Deluxe Double Room, Non Smoking (No Extra Bed)

9.2 out of 10
Wonderful
(17 reviews)
  • 292 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (No Extra Bed)

Standard Double Room, Non Smoking (No Extra Bed) | Free WiFi, bed sheets

Standard Double Room, Non Smoking (No Extra Bed)

8.8 out of 10
Excellent
(17 reviews)
  • 189 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (No Extra Bed)

Free WiFi, bed sheets

Twin Room, Non Smoking (No Extra Bed)

9.4 out of 10
Exceptional
(13 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room, Non Smoking (No Extra Bed)

Single Room, Non Smoking (No Extra Bed) | Free WiFi, bed sheets

Single Room, Non Smoking (No Extra Bed)

9.0 out of 10
Wonderful
(17 reviews)
  • 189 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Tatami Twin Room Non-Smoking

Tatami Twin Room Non-Smoking | Free WiFi, bed sheets

Tatami Twin Room Non-Smoking

  • 344 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room Smoking

Free WiFi, bed sheets

Twin Room Smoking

  • Sleeps 2

View all photos for Double Room - Non-Smoking

Free WiFi, bed sheets

Double Room - Non-Smoking

  • Sleeps 2

View all photos for Deluxe Double Room With Bath-Smoking

Free WiFi, bed sheets

Deluxe Double Room With Bath-Smoking

  • Sleeps 3

View all photos for Deluxe Double Non Smoking

Free WiFi, bed sheets

Deluxe Double Non Smoking

  • Sleeps 2

View all photos for Twin Room Non smoking

Free WiFi, bed sheets

Twin Room Non smoking

  • Sleeps 2

View all photos for Single Room Non smoking

Free WiFi, bed sheets

Single Room Non smoking

  • Sleeps 1

View all photos for Single Room Smoking

Free WiFi, bed sheets

Single Room Smoking

  • Sleeps 1

View all photos for Double Room Smoking

Free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2

View all photos for Standard Japanese-Western Mixed with Bath-Non Smoking

Free WiFi, bed sheets

Standard Japanese-Western Mixed with Bath-Non Smoking

  • Sleeps 6

View all photos for Standard Japanese-Western Mixed with Bath-Smoking

Free WiFi, bed sheets

Standard Japanese-Western Mixed with Bath-Smoking

  • Sleeps 6

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.3 out of 5, Excellent, 1,014 reviews
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About this property

Richmond Hotel Matsumoto

3-star Matsumoto hotel close to Matsumoto Castle
Along with a restaurant, this hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities and a vending machine are onsite.
Richmond Hotel Matsumoto offers 202 accommodations with slippers and hair dryers. Televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Matsumoto hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Richmond Hotel Matsumoto has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Richmond Hotel Matsumoto has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,200 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 1,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1200 per person
  • Self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Richmond Matsumoto
Richmond Hotel Matsumoto Hotel
Richmond Hotel Matsumoto Matsumoto
Richmond Hotel Matsumoto Hotel Matsumoto

Richmond Hotel Matsumoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 417 out of 716 reviews
Rating 8 - Good. 245 out of 716 reviews
Rating 6 - Okay. 46 out of 716 reviews
Rating 4 - Poor. 5 out of 716 reviews
Rating 2 - Terrible. 3 out of 716 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Valeri

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, excellent location- very close to the train and bus terminals. Rooms are fairly spacious. In their restaurant robots will serve you.
Stayed 3 nights in May 2025

8/10 Good

Roxanne, Markham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the bus and train station - walkable to all the major attractions Nice optional buffet. Convenient luggage storage service.
Stayed 2 nights in May 2025

10/10 Excellent

Sidhartha Sankar, Mumbai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Room space, amenities, near to station are the reasons to refer friends to stay here.
Stayed 1 night in May 2025

10/10 Excellent

THITIPORN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2025

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice solid hotel in great central location. Room was quite small and very firm mattress. Like the idea of eco friendly cleaning options - where you can select if you want your room to be fully cleaned or just bed made and towels changed to save water. Didn’t have a chance as stayed only one night but this is right approach!
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near train station and downtown. Would definitely stay again at this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth, Abbotsford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful. Great location and easy to walk to all the sites!
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Laurel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in.
Stayed 1 night in Mar 2025

10/10 Excellent

Thuy-An

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we liked: Spacious room and comfortable bed. Very big window with a nice view of the mountain. Nice variety for the breakfast buffet in the lobby restaurant and very worth the price. The eggplant dish and the fish were some of our favourites. Well located and walkable, 5-minutes from the bus terminal, 7-minutes to the JR train station, 12-minutes to the Matsumoto Castle. We enjoyed our stay. What we think can be improved: The bathroom is functional and spacious but it smelled slightly of humidity, probably because of the bathtub, because for some reason, these Japanese hotels don’t put caulking around the bathtub and the water seeps into the crack around the wall.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laurie

Traveled with group
Liked: Staff & service, property conditions & facilities
I would stay here again. Beautiful city and great access.
Stayed 3 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful

Enjoyed staying here very much. Modern facilities and amenities. Very clean comfortable and convenient. I like how practical they are with their self-provision of amenities only if needed. Short stay self cleaning good. Very eco friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and great location

Great staff, polite and respectful. Room good size and clean bathroom. Great location, close to the station and attractions. Nice coffee shops and restaurants around the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Turned out to be perfect for an overnight stay. It was only 4 minutes walk from the train station and Izakayas. I had a wonderful view of the snow capped mountains in the morning.
Stayed 1 night in Nov 2024

10/10 Excellent

Philippe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch; will be there again

Super convenient, quick walk from the station. Great eateries all around. Shopping center right next door. Short walk to the castle. Clean and well sized room; great breakfast buffet.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A centrally located hotel a bit on the older style but very comfortable with a cafe and Family Mart downstairs
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, very clean and comfortable. Our room was a good size and the shower had excellent pressure. Staff were friendly and very helpful. Great place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Siong Goh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms is nice. The hotel staff are friendly n helpful. Makes my stay comfortable.
Stayed 4 nights in Oct 2024

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Matsumoto

This is a conveniently situated hotel with comfortable rooms, helpful staff and excellent breakfasts. I’ve stayed here before and find it an excellent base for train-based day trips around the region as well as for Matsumoto itself
Stayed 4 nights in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel within easy walking distance of everything in Matsumoto. 4 minutes from the station. Room was very comfortable, clean and staff were very helpful. Highly recommend it.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to a lot of different things to do any see. Clean and nice place to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shuanghui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious enough, clean, good amenities and comfortable beds.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to castle and train station.
Stayed 1 night in Sep 2024

6/10 Okay

Shinken

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located 5 minutes walk from the train station and is located across the road from a food street with lots of restaurants. 15 minute walk to the castle. Clean hotel.
Stayed 1 night in Jul 2024