Shirafune Grand Hotel

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Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Laundry
Parking included
Air conditioning
Free WiFi

Explore the area

4203 Azumi, Shirahone Onsen, Matsumoto, Nagano, 390-1515

Mt. Norikura Snow Resort
‪11 min drive‬
Hirayu Onsen
‪14 min drive‬
Kappa Bridge
‪20 min drive‬

Room options

Japanese-Style Room

Sleeps 4
4 Twin Futons

Basic Twin Room

Good

194 sq ft
Sleeps 2
2 Twin Beds

Similar properties

Parking included
Free WiFi
Restaurant
Air conditioning

$371 nightly

All taxes and fees included in total

About this property

Shirafune Grand Hotel

3.5-star Matsumoto hotel with bar/lounge

A bar/lounge, laundry facilities, and a garden are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe. Housekeeping is not available.

Shirafune Grand Hotel offers 50 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.

Shirafune Grand Hotel features hot springs. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This hot springs hotel also offers karaoke, a garden, and laundry facilities. Complimentary self parking is available on site.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

A bar/lounge

Things to do

Hot springs
Karaoke

Family friendly

In-room refrigerator
Laundry facilities

Conveniences

Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

No housekeeping service
Turndown service

Outdoors

Garden

Spa

Hot springs
Public bath open from 3:00 PM - 10:00 AM
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Yukata (Japanese robes)

Room amenities

Bathroom

Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

Flat-screen TV

Food and drink

Refrigerator

Air conditioning
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Shirafune Grand Hotel Matsumoto

Shirafune Grand Matsumoto

Shirafune Grand

Shirafune Grand Hotel Hotel

Shirafune Grand Hotel Matsumoto

Shirafune Grand Hotel Hotel Matsumoto

Shirafune Grand Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

john

Traveled with partner

Jul 14, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating.

Stayed 3 nights in Jul 2023

10/10 Excellent

Marnelie

Jan 30, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very mysterious

Stayed 1 night in Jan 2022

6/10 Okay

keiko

Nov 30, 2024

Stayed 1 night in Oct 2024

8/10 Good

Wing Fung

Traveled with partner

Oct 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

職員很有禮，房間偏小，提供的早、晚餐很豐富。溫泉很好，唯一的缺點是房間沒有冷氣，只有暖氣，我們在日間有點熱，需要開窗。

6/10 Okay

SATOMI

Traveled with family

Oct 15, 2024

Liked: Cleanliness, staff & service, amenities

静かで落ち着いた雰囲気の温泉宿でした。スタッフの方も丁寧で食事も美味しかったです。温泉はぬるめですがいいお湯でしたが、サウナが故障中でした。部屋は洋室のせいかビジネスホテル並の狭さで少し残念でした。

Stayed 1 night in Oct 2024

6/10 Okay

おさむ

Traveled with family

Sep 6, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

温泉の2種類の泉質、料理は良かったです。洋室の部屋とベッドは狭かったです。

Stayed 1 night in Sep 2024

4/10 Poor

のぶゆき

Traveled with family

Sep 5, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

宿泊料金の割に部屋の狭さにびっくりしました。悲しすぎる…

Stayed 1 night in Sep 2024

6/10 Okay

ゆうぞう

Traveled with family

Aug 20, 2024

Liked: Cleanliness, amenities, property conditions & facilities

マスクをしてて聞きにくい。

Stayed 2 nights in Aug 2024

10/10 Excellent

たけお

Aug 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

8/10 Good

正仁

Jul 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

食事がとても良かったです。

Stayed 1 night in Jul 2024

8/10 Good

????

Jul 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

静かで良かった

Stayed 1 night in Jul 2024

8/10 Good

HIDEO

May 7, 2024

Liked: Cleanliness, room comfort

Stayed 1 night in May 2024

8/10 Good

noriaki

Traveled with group

Mar 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

従業員の方も丁寧でお声がけもいっぱいして頂いて満足でした。お料理も品数も多く味付けもあっさりして美味しかったです。

Stayed 1 night in Mar 2024

10/10 Excellent

としひろ

Oct 28, 2023

Stayed 1 night in Oct 2023

10/10 Excellent

YoungJun

Traveled with family and small children, Traveled with family

Oct 24, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

원래 온천여행을 꺼려했지만, 시로후네 온천은 정말 만족도가 높았습니다. 4인 가족이라 비교적 넓은 숙소를 예약한 것도 이유겠지만, 10월 20일 경 아름다운 단풍에 둘러쌓인 이 온천은 절경 그 자체였습니다. 특히 저녁식사, 아침식사는 최고였습니다. 친절하신 직원분들이 음식 설명도 잘해주시고 아이들에게도 정성껏 대하는 모습을 보면서 감동했습니다. 온천 내부는 남탕과 여탕이 구별돼 있고, 야외온천은 혼욕탕이었습니다. 날씨가 추워 야외온천은 가지 않았지만 대형 유리창 밖으로 보이는 야외온천의 풍경도 멋졌습니다. 저는 자동차를 이용해 방문했는데, 上高地 구경하고 셔틀버스에서 내리면 불과 10 여분 거리에 있는 점도 매우 편리했습니다. 정통 일본 온천의 운치를 느끼고 싶은 한국 분들 계시면 강력히 추천합니다.

Stayed 1 night in Oct 2023

10/10 Excellent

Bruce

Aug 12, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

excellent

Stayed 1 night in Aug 2023

8/10 Good

Hidehiko

Aug 8, 2023

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Aug 2023

10/10 Excellent

Po Ying

May 25, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

美味的一泊兩食，舒服既溫泉

Stayed 1 night in May 2023

8/10 Good

HARUKO

Mar 23, 2023

Stayed 1 night in Mar 2023

10/10 Excellent

CHING WA

Feb 3, 2023

Stayed 1 night in Feb 2023

8/10 Good

Keiko

Jan 8, 2023

Liked: Staff & service, amenities

温泉が素晴らしい。

10/10 Excellent

KATSUYUKI

Traveled with group

Sep 28, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

お部屋も廊下も食事場所も、とても掃除が行き届いていて綺麗にされていました。食事もとても美味しく、サーブされるときに話しかけていただき、またお話が楽しかったです。お風呂も露天も屋内も十分な広さがあり適温で、ゆっくり浸かって疲れをとることが出来ました。到着時のご案内も出発時のお見送りも適度で適切で良かったです。不満は全く感じませんでした。今回は１泊だけでしたが、次回は２～３泊したいです。

Stayed 1 night in Sep 2022

8/10 Good

YAEKO

Traveled with partner, Traveled with family

Sep 26, 2022

Liked: Cleanliness, staff & service, amenities

当てにしていたコインランドリーが故障、ウォシュレットは上手く機能しないなど設備には不満がありますが、接客や温泉には満足しました。

Stayed 1 night in Sep 2022

6/10 Okay

たかし

Sep 24, 2022

Liked: Staff & service

Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Aug 15, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホッコリ癒され宿

白骨温泉は何度か訪れていますが、こちらの宿は初めて宿泊しました。高級温泉宿とは違いますが、お部屋もお食事も、悪くなかったです。お盆のハイシーズンでしたが、値段相応と言った感じでしょうか。それからお食事の時の女性の方が、お話が面白くて、とてもホッコリ癒されました。お元気で頑張ってくださいね。

Stayed 1 night in Aug 2022

Shirafune Grand Hotel

Choose dates to view prices

Photo gallery for Shirafune Grand Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Japanese-Style Room

Japanese-Style Room

View all photos for Basic Twin Room

Basic Twin Room

Similar properties

Okuhida Hot Spring Hirayukan

Okuhida Hot Spring Hirayukan

About this property

Shirafune Grand Hotel

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Spa

Room amenities

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

You need to know

We should mention

Property is also known as

Shirafune Grand Hotel Reviews

Reviews

Excellent

8.8/10

8.6/10

7.2/10

7.8/10

7.8/10

Reviews

10/10 Excellent

john

john

10/10 Excellent

Marnelie

Marnelie

6/10 Okay

keiko

keiko

8/10 Good

Wing Fung

Wing Fung

6/10 Okay

SATOMI

SATOMI

6/10 Okay

おさむ

おさむ

4/10 Poor

のぶゆき

のぶゆき

6/10 Okay

ゆうぞう

ゆうぞう

10/10 Excellent

たけお

たけお