Shirafune Grand Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Shirafune Grand Hotel

Hot springs
1 bedroom, in-room safe, free WiFi
Lobby
Flat-screen TV
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
4203 Azumi, Shirahone Onsen, Matsumoto, Nagano, 390-1515
  • Mt. Norikura Snow Resort
    โ€ช11 min driveโ€ฌ
  • Hirayu Onsen
    โ€ช14 min driveโ€ฌ
  • Kappa Bridge
    โ€ช20 min driveโ€ฌ

Room options

Japanese-Style Room

  • Sleeps 4
  • 4 Twin Futons

Basic Twin Room

7.6 out of 10
Good
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Shirafune Grand Hotel

3.5-star Matsumoto hotel with bar/lounge
A bar/lounge, laundry facilities, and a garden are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe. Housekeeping is not available.
Shirafune Grand Hotel offers 50 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.
Shirafune Grand Hotel features hot springs. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This hot springs hotel also offers karaoke, a garden, and laundry facilities. Complimentary self parking is available on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Hot springs
  • Karaoke

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Turndown service

Outdoors

  • Garden

Spa

  • Hot springs
  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Shirafune Grand Hotel Matsumoto
Shirafune Grand Matsumoto
Shirafune Grand
Shirafune Grand Hotel Hotel
Shirafune Grand Hotel Matsumoto
Shirafune Grand Hotel Hotel Matsumoto

Shirafune Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 37 reviews
Rating 8 - Good. 12 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating.
Stayed 3 nights in Jul 2023

10/10 Excellent

Marnelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very mysterious
Stayed 1 night in Jan 2022

6/10 Okay

keiko

Stayed 1 night in Oct 2024

8/10 Good

Wing Fung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
่ทๅ“กๅพˆๆœ‰็ฆฎ๏ผŒ ๆˆฟ้–“ๅๅฐ๏ผŒ ๆไพ›็š„ๆ—ฉใ€ๆ™š้คๅพˆ่ฑๅฏŒใ€‚ ๆบซๆณ‰ๅพˆๅฅฝ๏ผŒ ๅ”ฏไธ€็š„็ผบ้ปžๆ˜ฏๆˆฟ้–“ๆฒ’ๆœ‰ๅ†ทๆฐฃ๏ผŒ ๅชๆœ‰ๆš–ๆฐฃ๏ผŒ ๆˆ‘ๅ€‘ๅœจๆ—ฅ้–“ๆœ‰้ปž็†ฑ๏ผŒ ้œ€่ฆ้–‹็ช—ใ€‚

6/10 Okay

SATOMI

Traveled with family
Liked: Cleanliness, staff & service, amenities
้™ใ‹ใง่ฝใก็€ใ„ใŸ้›ฐๅ›ฒๆฐ—ใฎๆธฉๆณ‰ๅฎฟใงใ—ใŸใ€‚ใ‚นใ‚ฟใƒƒใƒ•ใฎๆ–นใ‚‚ไธๅฏงใง้ฃŸไบ‹ใ‚‚็พŽๅ‘ณใ—ใ‹ใฃใŸใงใ™ใ€‚ๆธฉๆณ‰ใฏใฌใ‚‹ใ‚ใงใ™ใŒใ„ใ„ใŠๆนฏใงใ—ใŸใŒใ€ใ‚ตใ‚ฆใƒŠใŒๆ•…้šœไธญใงใ—ใŸใ€‚้ƒจๅฑ‹ใฏๆด‹ๅฎคใฎใ›ใ„ใ‹ใƒ“ใ‚ธใƒใ‚นใƒ›ใƒ†ใƒซไธฆใฎ็‹ญใ•ใงๅฐ‘ใ—ๆฎ‹ๅฟตใงใ—ใŸใ€‚
Stayed 1 night in Oct 2024

6/10 Okay

ใŠใ•ใ‚€

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
ๆธฉๆณ‰ใฎ2็จฎ้กžใฎๆณ‰่ณชใ€ๆ–™็†ใฏ่‰ฏใ‹ใฃใŸใงใ™ใ€‚ๆด‹ๅฎคใฎ้ƒจๅฑ‹ใจใƒ™ใƒƒใƒ‰ใฏ็‹ญใ‹ใฃใŸใงใ™ใ€‚
Stayed 1 night in Sep 2024

4/10 Poor

ใฎใถใ‚†ใ

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
ๅฎฟๆณŠๆ–™้‡‘ใฎๅ‰ฒใซ้ƒจๅฑ‹ใฎ็‹ญใ•ใซใณใฃใใ‚Šใ—ใพใ—ใŸใ€‚ ๆ‚ฒใ—ใ™ใŽใ‚‹โ€ฆ
Stayed 1 night in Sep 2024

6/10 Okay

ใ‚†ใ†ใžใ†

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
ใƒžใ‚นใ‚ฏใ‚’ใ—ใฆใฆ่žใใซใใ„ใ€‚
Stayed 2 nights in Aug 2024

10/10 Excellent

ใŸใ‘ใŠ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

ๆญฃไป

Liked: Cleanliness, staff & service, property conditions & facilities
้ฃŸไบ‹ใŒใจใฆใ‚‚่‰ฏใ‹ใฃใŸใงใ™ใ€‚
Stayed 1 night in Jul 2024

8/10 Good

????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
้™ใ‹ใง่‰ฏใ‹ใฃใŸ
Stayed 1 night in Jul 2024

8/10 Good

HIDEO

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

8/10 Good

noriaki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
ๅพ“ๆฅญๅ“กใฎๆ–นใ‚‚ไธๅฏงใงใŠๅฃฐใŒใ‘ใ‚‚ใ„ใฃใฑใ„ใ—ใฆ้ ‚ใ„ใฆๆบ€่ถณใงใ—ใŸใ€‚ ใŠๆ–™็†ใ‚‚ๅ“ๆ•ฐใ‚‚ๅคšใๅ‘ณไป˜ใ‘ใ‚‚ใ‚ใฃใ•ใ‚Šใ—ใฆ็พŽๅ‘ณใ—ใ‹ใฃใŸใงใ™ใ€‚
Stayed 1 night in Mar 2024

10/10 Excellent

ใจใ—ใฒใ‚

Stayed 1 night in Oct 2023

10/10 Excellent

YoungJun

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
์›๋ž˜ ์˜จ์ฒœ์—ฌํ–‰์„ ๊บผ๋ คํ–ˆ์ง€๋งŒ, ์‹œ๋กœํ›„๋„ค ์˜จ์ฒœ์€ ์ •๋ง ๋งŒ์กฑ๋„๊ฐ€ ๋†’์•˜์Šต๋‹ˆ๋‹ค. 4์ธ ๊ฐ€์กฑ์ด๋ผ ๋น„๊ต์  ๋„“์€ ์ˆ™์†Œ๋ฅผ ์˜ˆ์•ฝํ•œ ๊ฒƒ๋„ ์ด์œ ๊ฒ ์ง€๋งŒ, 10์›” 20์ผ ๊ฒฝ ์•„๋ฆ„๋‹ค์šด ๋‹จํ’์— ๋‘˜๋Ÿฌ์Œ“์ธ ์ด ์˜จ์ฒœ์€ ์ ˆ๊ฒฝ ๊ทธ ์ž์ฒด์˜€์Šต๋‹ˆ๋‹ค. ํŠนํžˆ ์ €๋…์‹์‚ฌ, ์•„์นจ์‹์‚ฌ๋Š” ์ตœ๊ณ ์˜€์Šต๋‹ˆ๋‹ค. ์นœ์ ˆํ•˜์‹  ์ง์›๋ถ„๋“ค์ด ์Œ์‹ ์„ค๋ช…๋„ ์ž˜ํ•ด์ฃผ์‹œ๊ณ  ์•„์ด๋“ค์—๊ฒŒ๋„ ์ •์„ฑ๊ป ๋Œ€ํ•˜๋Š” ๋ชจ์Šต์„ ๋ณด๋ฉด์„œ ๊ฐ๋™ํ–ˆ์Šต๋‹ˆ๋‹ค. ์˜จ์ฒœ ๋‚ด๋ถ€๋Š” ๋‚จํƒ•๊ณผ ์—ฌํƒ•์ด ๊ตฌ๋ณ„๋ผ ์žˆ๊ณ , ์•ผ์™ธ์˜จ์ฒœ์€ ํ˜ผ์š•ํƒ•์ด์—ˆ์Šต๋‹ˆ๋‹ค. ๋‚ ์”จ๊ฐ€ ์ถ”์›Œ ์•ผ์™ธ์˜จ์ฒœ์€ ๊ฐ€์ง€ ์•Š์•˜์ง€๋งŒ ๋Œ€ํ˜• ์œ ๋ฆฌ์ฐฝ ๋ฐ–์œผ๋กœ ๋ณด์ด๋Š” ์•ผ์™ธ์˜จ์ฒœ์˜ ํ’๊ฒฝ๋„ ๋ฉ‹์กŒ์Šต๋‹ˆ๋‹ค. ์ €๋Š” ์ž๋™์ฐจ๋ฅผ ์ด์šฉํ•ด ๋ฐฉ๋ฌธํ–ˆ๋Š”๋ฐ, ไธŠ้ซ˜ๅœฐ ๊ตฌ๊ฒฝํ•˜๊ณ  ์…”ํ‹€๋ฒ„์Šค์—์„œ ๋‚ด๋ฆฌ๋ฉด ๋ถˆ๊ณผ 10 ์—ฌ๋ถ„ ๊ฑฐ๋ฆฌ์— ์žˆ๋Š” ์ ๋„ ๋งค์šฐ ํŽธ๋ฆฌํ–ˆ์Šต๋‹ˆ๋‹ค. ์ •ํ†ต ์ผ๋ณธ ์˜จ์ฒœ์˜ ์šด์น˜๋ฅผ ๋А๋ผ๊ณ  ์‹ถ์€ ํ•œ๊ตญ ๋ถ„๋“ค ๊ณ„์‹œ๋ฉด ๊ฐ•๋ ฅํžˆ ์ถ”์ฒœํ•ฉ๋‹ˆ๋‹ค.
Stayed 1 night in Oct 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Aug 2023

8/10 Good

Hidehiko

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Po Ying

Liked: Cleanliness, staff & service, property conditions & facilities
็พŽๅ‘ณ็š„ไธ€ๆณŠๅ…ฉ้ฃŸ๏ผŒ ่ˆ’ๆœๆ—ขๆบซๆณ‰
Stayed 1 night in May 2023

8/10 Good

HARUKO

Stayed 1 night in Mar 2023

10/10 Excellent

CHING WA

Stayed 1 night in Feb 2023

8/10 Good

Keiko

Liked: Staff & service, amenities
ๆธฉๆณ‰ใŒ็ด ๆ™ดใ‚‰ใ—ใ„ใ€‚

10/10 Excellent

KATSUYUKI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ใŠ้ƒจๅฑ‹ใ‚‚ๅปŠไธ‹ใ‚‚้ฃŸไบ‹ๅ ดๆ‰€ใ‚‚ใ€ใจใฆใ‚‚ๆŽƒ้™คใŒ่กŒใๅฑŠใ„ใฆใ„ใฆ็ถบ้บ—ใซใ•ใ‚Œใฆใ„ใพใ—ใŸใ€‚้ฃŸไบ‹ใ‚‚ใจใฆใ‚‚็พŽๅ‘ณใ—ใใ€ใ‚ตใƒผใƒ–ใ•ใ‚Œใ‚‹ใจใใซ่ฉฑใ—ใ‹ใ‘ใฆใ„ใŸใ ใใ€ใพใŸใŠ่ฉฑใŒๆฅฝใ—ใ‹ใฃใŸใงใ™ใ€‚ใŠ้ขจๅ‘‚ใ‚‚้œฒๅคฉใ‚‚ๅฑ‹ๅ†…ใ‚‚ๅๅˆ†ใชๅบƒใ•ใŒใ‚ใ‚Š้ฉๆธฉใงใ€ใ‚†ใฃใใ‚Šๆตธใ‹ใฃใฆ็–ฒใ‚Œใ‚’ใจใ‚‹ใ“ใจใŒๅ‡บๆฅใพใ—ใŸใ€‚ๅˆฐ็€ๆ™‚ใฎใ”ๆกˆๅ†…ใ‚‚ๅ‡บ็™บๆ™‚ใฎใŠ่ฆ‹้€ใ‚Šใ‚‚้ฉๅบฆใง้ฉๅˆ‡ใง่‰ฏใ‹ใฃใŸใงใ™ใ€‚ไธๆบ€ใฏๅ…จใๆ„Ÿใ˜ใพใ›ใ‚“ใงใ—ใŸใ€‚ไปŠๅ›žใฏ๏ผ‘ๆณŠใ ใ‘ใงใ—ใŸใŒใ€ๆฌกๅ›žใฏ๏ผ’๏ฝž๏ผ“ๆณŠใ—ใŸใ„ใงใ™ใ€‚
Stayed 1 night in Sep 2022

8/10 Good

YAEKO

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
ๅฝ“ใฆใซใ—ใฆใ„ใŸใ‚ณใ‚คใƒณใƒฉใƒณใƒ‰ใƒชใƒผใŒๆ•…้šœใ€ใ‚ฆใ‚ฉใ‚ทใƒฅใƒฌใƒƒใƒˆใฏไธŠๆ‰‹ใๆฉŸ่ƒฝใ—ใชใ„ใชใฉ่จญๅ‚™ใซใฏไธๆบ€ใŒใ‚ใ‚Šใพใ™ใŒใ€ๆŽฅๅฎขใ‚„ๆธฉๆณ‰ใซใฏๆบ€่ถณใ—ใพใ—ใŸใ€‚
Stayed 1 night in Sep 2022

6/10 Okay

ใŸใ‹ใ—

Liked: Staff & service
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ใƒ›ใƒƒใ‚ณใƒช็™’ใ•ใ‚Œๅฎฟ

็™ฝ้ชจๆธฉๆณ‰ใฏไฝ•ๅบฆใ‹่จชใ‚Œใฆใ„ใพใ™ใŒใ€ใ“ใกใ‚‰ใฎๅฎฟใฏๅˆใ‚ใฆๅฎฟๆณŠใ—ใพใ—ใŸใ€‚ ้ซ˜็ดšๆธฉๆณ‰ๅฎฟใจใฏ้•ใ„ใพใ™ใŒใ€ใŠ้ƒจๅฑ‹ใ‚‚ใŠ้ฃŸไบ‹ใ‚‚ใ€ๆ‚ชใใชใ‹ใฃใŸใงใ™ใ€‚ใŠ็›†ใฎใƒใ‚คใ‚ทใƒผใ‚บใƒณใงใ—ใŸใŒใ€ๅ€คๆฎต็›ธๅฟœใจ่จ€ใฃใŸๆ„Ÿใ˜ใงใ—ใ‚‡ใ†ใ‹ใ€‚ ใใ‚Œใ‹ใ‚‰ใŠ้ฃŸไบ‹ใฎๆ™‚ใฎๅฅณๆ€งใฎๆ–นใŒใ€ใŠ่ฉฑใŒ้ข็™ฝใใฆใ€ใจใฆใ‚‚ใƒ›ใƒƒใ‚ณใƒช็™’ใ•ใ‚Œใพใ—ใŸใ€‚ใŠๅ…ƒๆฐ—ใง้ ‘ๅผตใฃใฆใใ ใ•ใ„ใญใ€‚
Stayed 1 night in Aug 2022