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Suwako Hotel

3.0 star property

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February 2025

Photo gallery for Suwako Hotel

Japanese Style Economy Room with No View, Stairs only (No Elevators) | Down comforters, in-room safe
Property amenity
Aerial view
Down comforters, in-room safe
Lobby lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
4 Chome-1-43 Kogandori, Suwa, Nagano, 392-0027
  • Katakura Hall
    1 min walk
  • Suwashi Kohan Park
    4 min walk
  • Lake Suwa
    7 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    43 min drive

Room options

View all photos for Japanese Style Economy Room with No View, Stairs only (No Elevators)

Japanese Style Economy Room with No View, Stairs only (No Elevators) | Down comforters, in-room safe

Japanese Style Economy Room with No View, Stairs only (No Elevators)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Superior Room with Lake View

Japanese Style Superior Room with Lake View | Down comforters, in-room safe

Japanese Style Superior Room with Lake View

  • Lake view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Standard Room with Lake View

Japanese Style Standard Room with Lake View | Down comforters, in-room safe

Japanese Style Standard Room with Lake View

  • Lake view
  • Sleeps 5
  • 5 Twin Futons

About this property

Suwako Hotel

3-star hotel in Kamisuwa Onsen
This hotel features a meeting room, a 24-hour front desk, and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include gift shops/newsstands and a front-desk safe.
Suwako Hotel offers 33 accommodations with safes and hair dryers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Suwako Hotel features hot springs. Public areas are equipped with complimentary wireless Internet access. This hot springs hotel also offers gift shops/newsstands, karaoke, and a garden. Complimentary self parking is available on site.

Suwako Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee

Things to do

  • Hot springs
  • Karaoke

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • On a lake

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Suwako Hotel Hotel Suwa
Suwako Hotel Suwa
Suwako Hotel Hotel
Suwako Hotel Hotel Suwa
Suwako Hotel Hotel
Suwako Hotel Suwa

Suwako Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Andy, Los Angeles

Liked: Cleanliness, staff & service, room comfort
An awesome traditional Japanese hotel, the tatami smells great! It's a bit far from the station, beside that not much issue with this place.
Stayed 1 night in Oct 2018

8/10 Good

Bako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice historical Japanese Hotel Royal Family stays
Nice Japanese style hotel with beautiful Onsen, Japanese style Spa.
Stayed 1 night in Aug 2018

10/10 Excellent

Sachiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

CHI FANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很推薦
依照google的導航從下諏訪車站走到飯店有點距離，但實際可以走另一個出口比較近。整體住宿感覺很舒適，而且櫃臺剛好有一位台灣人可以協助介紹，有問題也會講解很仔細。建築很古色古香。
Stayed 1 night in Oct 2018

10/10 Excellent

さつまあげ, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
予想以上に良かった
歴史のあるホテル。見事な庭、露天風呂もある。ホテルとしてはあまり宣伝していないようだが横溝正史、ミステリー好きの人には特におすすめ。
Stayed 1 night in Mar 2017

8/10 Good

茶太郎, 横浜市

Liked: Cleanliness, staff & service, room comfort
素泊まりで１万円弱はちょっと高いのでは。（部屋の状況から）夕食を5400円で付けると言われたが、駅近のホルモン焼き屋でかなり食べて飲んで2000円で上がったので、頼まなくてよかった。富岡製糸場の創始者の創設ということで、由緒があるらしく、昭和・今上天皇陛下がお泊りになったとのこと。ラウンジにグランドピアノがあり、「お手を触れないでください」にはがっかり。
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
花火が見れたが、、
諏訪湖花火が部屋から見れてよかった。シーズンだから仕方ないかもだけど部屋の古さの割に値段は 高かった。
Stayed 1 night in Aug 2018

10/10 Excellent

akira

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

takeshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
諏訪湖を望む場所で、隣には「片倉館」があり、レトロな千人風呂へも入りました。サービス対応も良く快適に過ごすことが出来ました。
Stayed 1 night in Jul 2018

8/10 Good

ALAN, 台北

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近車站很近,非常傳統的溫泉旅店 就在諏訪湖岸旁,溫泉也很舒適
Stayed 1 night in Jul 2018

8/10 Good

こんこん, 愛知県犬山市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
片倉館に隣接し、諏訪湖が眼前
GW中に家族で利用しました。父親が足が悪く、部屋割の券で配慮して頂けたのが、嬉しかったです。片倉館（仙人風呂）の無料券も嬉しかった。もちろんホテル館内の温泉も清潔で満足。 眼前の諏訪湖ビューもさることながら、彫刻広場公園で散歩や軽い運動ができて非常に快適でした。
Stayed 1 night in May 2018

8/10 Good

Naoto

Liked: Staff & service, room comfort
ホテルは中身！
外観はチョットって感じでしたが、スタッフの対応もとても感じが良かったです。また、温泉がとても気に入りました。また泊まりたい宿の一つです。

10/10 Excellent

Sun Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦
酒店雖然有點舊，但四周環境清潔，設施過得去， 服務也細心， 雖然用英語溝通上有點困難，但他們盡會一切辦法解決你的問題

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
またお邪魔したい！
とても気持ちの良いサービスと周辺に食べる遊ぶ場所が多くて快適でした！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビジネスでお世話になりました。
快適に過ごせました、翌日も気持ちの良い朝を迎え、湖畔の散歩から朝食を済ませ充実の時間でした。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店員工態度友善，而且酒店提供不同尺碼不同款式的和服供女客人選擇。早餐選擇適量，不太多不太少，惟溫泉地方有點細少和酒店有點舊。
Stayed 2 nights in Feb 2018

10/10 Excellent

Masaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
気温が低いのでエアコンで温度調節するが、喉がやられるので湿度も調整出来るようにしてほしい
Stayed 1 night in Feb 2018

8/10 Good

Ogi rin, 千葉県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
諏訪湖観光に最適なロケーション。
家族４人で晩秋の季節に利用した。 駅からも近く、目の前の諏訪湖や中央アルプスの遠望が最高の場所。 諏訪湖までは、徒歩2分。ボート乗り場までも７分。 隣の洋館風の公衆浴場片倉館までも、徒歩５分。 食事も気づかいが行き届いて気持ちがいい。 信州ならではの食材が豊富、量もちょうどよく満足でした。 地酒もおいしかったです。 ホテル創始者が、生糸産業で往時をおう歌した片倉一族ということで 関連展示がされており、諏訪の産業史の勉強にもなった。
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビジネスで
たった数時間の宿泊でしたが、温泉も良く寝具も清潔でグッスリ睡眠がとれ、朝から美味しい料理で元気に出発できました。
Stayed 1 night in Nov 2017

6/10 Okay

d-ak, gumma

Liked: Cleanliness, staff & service, room comfort
老舗の宿
天皇陛下も宿泊された老舗の宿です。 但し、宿の造りは古く、改装した方が良い。 スタッフは親切、丁寧。 風呂は、片方は少し狭い。昼夜で交換するので両方試した方が良い。 片倉館の無料券がもらえるのが、嬉しい。 コンビニは近い。
Stayed 1 night in Oct 2017

6/10 Okay

Jae You

Liked: Staff & service, room comfort
Dadami room
Dadami room was fine. Room has own toilet and bathroom(Old style) but cold water didn't come out. The only hot water. Internet is working the only at the robby. No internet(Wireless, wire) connection at the room. Out of room looks not clean.
Stayed 2 nights in Sep 2017

10/10 Excellent

Yu Chau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel experience in Suwa
Very clean and good rooms, with enough appliances and everything you need for hotel rooms. 10m away from JR station, you will walk pass by 2 convenient stores and some restaurants. The famous lake is just nearby the hotel and I think most of the rooms can have great view of the lake. There are four parks around the lake which one of them is just in front of hotel. You can go for a walk after dinner. You can also enjoy hot spring and nice breakfast of countryside fresh food products.