Search Deals on

Matsuura Vacation Packages

The hotel was lovely with spacious guest rooms with lots of luxurious details. The room lacked practical facilities like a place to put your clothes or suitcases which meant it looked cluttered all the time. The front desk staff were pleasant when they were there but seldom were able to be helpful. We were told that none of the restaurants on the property were open despite their posted hours, there was no option to send out laundry and even that there were no umbrellas available to borrow during a downpour. It was comical after a while! All in all, too much focus on luxury and not enough on the daily details.

Je risque de manquer de superlatifs tant le séjour s’est bien passé. Une seule envie, pouvoir retourner là bas un jour

Staff services

Spectacular views of the stadium. Very clean and convenient food places in the hotel.

The Unzen ration is very Sulphur based - don’t smells very bad ! This hotel has amazing gardens but the food is very bad for an expensive Onsen ! We are on a 10 day Onsen trip and this is the worst food we have eaten - go somewhere else

Breakfast wast great room was just hot and hard to sleep