See all properties

Hotel MyStays Matsuyama

4.0 star property

Choose dates to view prices

Photo gallery for Hotel MyStays Matsuyama

Lobby sitting area
Lobby sitting area
Lobby
Point of interest
Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Parking available

Explore the area

Map
1-10-10 Otemachi, Matsuyama, Ehime-ken, 790-0067
  • Matsuyama Castle
    ‪16 min walk‬
  • Matsuyama Castle Ropeway
    ‪19 min walk‬
  • Dogo Onsen
    ‪4 min drive‬
  • Matsuyama (MYJ)
    ‪7 min drive‬

Room options

View all photos for Comfort Twin A, Non Smoking - Castle View (20-22sqm)

Premium bedding, minibar, in-room safe, desk

Comfort Twin A, Non Smoking - Castle View (20-22sqm)

  • 217 sq ft
  • Park view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Double, Non Smoking, Castle View (17sqm)

Premium bedding, minibar, in-room safe, desk

Comfort Double, Non Smoking, Castle View (17sqm)

  • 184 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Queen, Non Smoking (19.67sqm)

Premium bedding, minibar, in-room safe, desk

Comfort Queen, Non Smoking (19.67sqm)

  • 212 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin B, Non Smoking - Castle View (25.68sqm)

Premium bedding, minibar, in-room safe, desk

Comfort Twin B, Non Smoking - Castle View (25.68sqm)

  • 276 sq ft
  • Park view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Comfort Double Room, Non Smoking, City View (17sqm)

Premium bedding, minibar, in-room safe, desk

Comfort Double Room, Non Smoking, City View (17sqm)

  • 175 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple, Non Smoking - Castle View (56.74sqm)

Premium bedding, minibar, in-room safe, desk

Deluxe Triple, Non Smoking - Castle View (56.74sqm)

  • 610 sq ft
  • Park view
  • Sleeps 7
  • 3 Twin Beds

View all photos for Comfort Triple, Non Smoking - Castle View (33sqm)

Premium bedding, minibar, in-room safe, desk

Comfort Triple, Non Smoking - Castle View (33sqm)

  • 276 sq ft
  • Park view
  • Sleeps 7
  • 3 Twin Beds

View all photos for No cleaning Service, Standard Double Castle View Smoking (17sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Standard Double Castle View Smoking (17sqm)

  • 184 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for No cleaning Service, Standard Double Castle View, Non Smoking (17sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Standard Double Castle View, Non Smoking (17sqm)

  • 184 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for No cleaning Service, Standard Double Room, Non Smoking (17sqm)

Room amenity

No cleaning Service, Standard Double Room, Non Smoking (17sqm)

  • 175 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for No cleaning Service, Standard Queen, Castle View, Non Smoking (20.18sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Standard Queen, Castle View, Non Smoking (20.18sqm)

  • 217 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for No cleaning Service, Comfort Twin B, Non Smoking - Castle View (25.68sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Comfort Twin B, Non Smoking - Castle View (25.68sqm)

  • 276 sq ft
  • Park view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for No cleaning Service, Deluxe Triple, Non Smoking - Castle View (56.74sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Deluxe Triple, Non Smoking - Castle View (56.74sqm)

  • 610 sq ft
  • Park view
  • Sleeps 7
  • 3 Twin Beds

View all photos for No cleaning Service, Deluxe Twin, Castle View, Non Smoking (39.74sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Deluxe Twin, Castle View, Non Smoking (39.74sqm)

  • 427 sq ft
  • Park view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for No cleaning Service, Japanese Style Room, Non Smoking (34.77sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Japanese Style Room, Non Smoking (34.77sqm)

  • 363 sq ft
  • Sleeps 6
  • 3 Twin Futons

View all photos for No cleaning Service, Superior Twin, Castle View, Smoking (25.68sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Superior Twin, Castle View, Smoking (25.68sqm)

  • 276 sq ft
  • Park view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for No cleaning Service, Standard Queen, Castle View, Smoking (20.18sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Standard Queen, Castle View, Smoking (20.18sqm)

  • 217 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for No cleaning Service, Standard Twin, Castle View, Non Smoking (22.62sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Standard Twin, Castle View, Non Smoking (22.62sqm)

  • 243 sq ft
  • Park view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for No cleaning Service, Standard Twin, Castle View, Smoking (22.62sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Standard Twin, Castle View, Smoking (22.62sqm)

  • 243 sq ft
  • Park view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for No cleaning Service, Superior Twin, Castle View, Non Smoking (25.68sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Superior Twin, Castle View, Non Smoking (25.68sqm)

  • 276 sq ft
  • Park view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Standard Queen, Castle View, Non Smoking (20.18sqm)

Premium bedding, minibar, in-room safe, desk

Standard Queen, Castle View, Non Smoking (20.18sqm)

  • 217 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Queen, Castle View, Smoking (20.18sqm)

Premium bedding, minibar, in-room safe, desk

Standard Queen, Castle View, Smoking (20.18sqm)

  • 217 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Castle View, Non-Smoking (17sqm)

Premium bedding, minibar, in-room safe, desk

Standard Double Castle View, Non-Smoking (17sqm)

  • 184 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin, Castle View, Smoking (25.68sqm)

Premium bedding, minibar, in-room safe, desk

Superior Twin, Castle View, Smoking (25.68sqm)

  • 276 sq ft
  • Park view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Standard Twin, Castle View, Smoking (22.62sqm)

View from room

Standard Twin, Castle View, Smoking (22.62sqm)

  • 243 sq ft
  • Park view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin, Castle View, Non Smoking (22.62sqm)

Premium bedding, minibar, in-room safe, desk

Standard Twin, Castle View, Non Smoking (22.62sqm)

  • 243 sq ft
  • Park view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking (17sqm)

Premium bedding, minibar, in-room safe, desk

Standard Double Room, Non Smoking (17sqm)

  • 175 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Smoking (17sqm)

Room amenity

Standard Double Room, Smoking (17sqm)

  • 175 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Castle View Smoking (17sqm)

Premium bedding, minibar, in-room safe, desk

Standard Double Castle View Smoking (17sqm)

  • 184 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for No cleaning Service, Comfort Double, Non Smoking, Castle View (17sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Comfort Double, Non Smoking, Castle View (17sqm)

  • 184 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for No cleaning Service, Comfort Queen, Non Smoking (19.67sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Comfort Queen, Non Smoking (19.67sqm)

  • 212 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for No cleaning Service, Comfort Triple, Non Smoking - Castle View (33sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Comfort Triple, Non Smoking - Castle View (33sqm)

  • 276 sq ft
  • Park view
  • Sleeps 7
  • 3 Twin Beds

View all photos for Deluxe Twin, Castle View, Non Smoking (39.74sqm)

Premium bedding, minibar, in-room safe, desk

Deluxe Twin, Castle View, Non Smoking (39.74sqm)

  • 427 sq ft
  • Park view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Twin, Castle View, Non Smoking (25.68sqm)

View from room

Superior Twin, Castle View, Non Smoking (25.68sqm)

  • 276 sq ft
  • Park view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Accessible Room, Non Smoking (29.93sqm)

Premium bedding, minibar, in-room safe, desk

Accessible Room, Non Smoking (29.93sqm)

  • 321 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese Style Room, Non Smoking (34.77sqm)

Premium bedding, minibar, in-room safe, desk

Japanese Style Room, Non Smoking (34.77sqm)

  • 363 sq ft
  • Sleeps 6
  • 3 Twin Futons

View all photos for No cleaning Service, Comfort Twin A, Non Smoking - Castle View (20-22sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Comfort Twin A, Non Smoking - Castle View (20-22sqm)

  • 217 sq ft
  • Park view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for No cleaning Service, Accessible Room, Non Smoking (29.93sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Accessible Room, Non Smoking (29.93sqm)

  • 321 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for No cleaning Service, Comfort Double Room, Non Smoking, City View (17sqm)

Premium bedding, minibar, in-room safe, desk

No cleaning Service, Comfort Double Room, Non Smoking, City View (17sqm)

  • 175 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Queen Room With Castle View Non Smoking 20㎡

Premium bedding, minibar, in-room safe, desk

Standard Queen Room With Castle View Non Smoking 20㎡

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Smoking 　16-19㎡

Premium bedding, minibar, in-room safe, desk

Standard Double Room Smoking 　16-19㎡

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Queen Room Non Smoking 20㎡

Premium bedding, minibar, in-room safe, desk

Comfort Queen Room Non Smoking 20㎡

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room With Castle View Smoking 20㎡

Premium bedding, minibar, in-room safe, desk

Standard Queen Room With Castle View Smoking 20㎡

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room With Castle View Non Smoking 17㎡

26-inch TV with satellite channels, pay movies

Standard Double Room With Castle View Non Smoking 17㎡

  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Room Non Smoking 　29㎡

Premium bedding, minibar, in-room safe, desk

Accessible Room Non Smoking 　29㎡

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Room Non Smoking 34㎡

Interior

Japanese Room Non Smoking 34㎡

  • Sleeps 3
  • 3 Twin Futons

View all photos for Standard Double Room With Castle View Smoking 17㎡

Interior

Standard Double Room With Castle View Smoking 17㎡

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Non Smoking 16-19㎡

Premium bedding, minibar, in-room safe, desk

Standard Double Room Non Smoking 16-19㎡

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room With Castle View Smoking 22㎡

Interior

Standard Twin Room With Castle View Smoking 22㎡

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room With Castle View Non Smoking 39㎡

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room With Castle View Non Smoking 39㎡

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room With Castle View Smoking 25㎡

Premium bedding, minibar, in-room safe, desk

Superior Twin Room With Castle View Smoking 25㎡

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room With Castle View Non Smoking　22㎡

Premium bedding, minibar, in-room safe, desk

Standard Twin Room With Castle View Non Smoking　22㎡

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin RoomWith Castle View Non Smoking 25㎡

Premium bedding, minibar, in-room safe, desk

Superior Twin RoomWith Castle View Non Smoking 25㎡

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room With Castle View A Non Smoking　20㎡

Premium bedding, minibar, in-room safe, desk

Comfort Twin Room With Castle View A Non Smoking　20㎡

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room With Castle View Non Smoking 56㎡

Premium bedding, minibar, in-room safe, desk

Deluxe Triple Room With Castle View Non Smoking 56㎡

  • Sleeps 3
  • 2 Twin Beds

View all photos for Castle View Comfort Triple Room Non-Smoking 33㎡

Premium bedding, minibar, in-room safe, desk

Castle View Comfort Triple Room Non-Smoking 33㎡

  • Sleeps 4
  • 3 Twin Beds

Similar properties

City view

Matsuyama Tokyu REI Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1008)
$95 nightly
The price was $136
The price is $95 total
All taxes and fees included in total
Matsuyama Tokyu REI Hotel

About this property

Hotel MyStays Matsuyama

4-star Matsuyama hotel close to Matsuyama Castle
A restaurant, self parking, and a business center are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel MyStays Matsuyama offers 162 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

The hotel offers a restaurant. Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Matsuyama hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel MyStays Matsuyama has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
La TERRAZZA - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,200 per person
  • A restaurant

Restaurants on site

  • La TERRAZZA

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch TV with cable/satellite channels
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast will be served in the banquet room on June 4, 2025 due to restaurant renovations.
A scheduled power outage will take place on May 26, 2025 from midnight to 1:30 AM. All facilities that use power, including air conditioning, WIFI, water supply will not be available during this time.
Disposable personal items (razor, hair brush, shaving cream, cotton swab, hand towel) are available on request in the lobby.

Renovations and closures

The property will be renovating from June 4 2025 to June 4 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4000 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Self parking fee: JPY 1000 per day
  • Rollaway bed fee: JPY 4000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The property's onsite restaurant is available for dine-in breakfast from 6:30-9 AM, and for dinner from 5:30-10 PM. Takeout options are available from 11 AM to 8 PM.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

MyStays Matsuyama
JAL City Matsuyama
Hotel MyStays Matsuyama Hotel
Hotel MyStays Matsuyama Matsuyama
Hotel MyStays Matsuyama Hotel Matsuyama

Hotel MyStays Matsuyama Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 444 out of 988 reviews
Rating 8 - Good. 402 out of 988 reviews
Rating 6 - Okay. 112 out of 988 reviews
Rating 4 - Poor. 23 out of 988 reviews
Rating 2 - Terrible. 7 out of 988 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

CHONG-YIN

Liked: Cleanliness, staff & service
I chose this hotel because it looked like the closest from Matsuyama Station. It was about a 10-minute walk but if you have big luggage or if the weather doesn't cooperate I would recommend taking a taxi. There is a tapas-type restaurant attached to the hotel and the dinner service was all-you-can-eat for one price (you simply order what you like), within 120 minutes. There are two tram stations (one to Matsuyama Station and the other to Dogo Onsen) right outside so it was really convenient. The Matsuyama Castle is right across the hotel so if you are lucky your room may have the view. The hotel's age was reflected in the room and it felt like 1980. There was no electric outlets at the nightstand and there was maybe one or two available outlets in the room. But for a short stay it did the job and met my criteria of being closet to the train station.
Stayed 4 nights in Jan 2025

10/10 Excellent

Cheng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but nice service
Stayed 1 night in Feb 2025

8/10 Good

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is polite. Good restaurant. I like it.
Stayed 1 night in Dec 2024

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Josian, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location. Amazing breakfast!
Stayed 2 nights in Nov 2024

8/10 Good

Wing Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Continent location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
The property is within walking distance from Matsuyama castle and public transportation. It's also close to really great food options, with an Italian restaurant onsite. Parking is available onsite and has other parking locations close by if the onsite is full. Staff is really friendly and actually helped me with my car rental car issues. The manager Kobayashi san went above and beyond by acting as a liaison, translating my car issues, with the car rental company to resolve the problem.
Stayed 2 nights in Oct 2024

8/10 Good

jack

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

DONGKYOO

Stayed 3 nights in Oct 2024

8/10 Good

Timothy, Silver Spring

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a bit old but the price was worth it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Naoko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff were all professional. The room was clean and quiet. The best part of my stay was the breakfast buffet. There was a wide variety of dishes, and every single one was so delicious.
Stayed 1 night in Jul 2024

10/10 Excellent

LILIAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff spoke English and helped me with figuring out how to get to the airport as well as the location for a nearby bank and their hours. The room was better than I imagined, especially for the price. And the goodie bag for my very tired children were a really nice treat! We will definitely be back! P.s. It was a manageable walk from Matsuyama train station with suitcases.
Stayed 1 night in Jul 2024

4/10 Poor

Austin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely an aging building. There was mold on our windows and in the bathroom.
Stayed 3 nights in Jul 2024

8/10 Good

Seungmin

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Misako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was great. The breakfast was not good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel with attention to detail and more

We stayed 3 nights at Mystays matsuyama. From the start, the room was spacious for Japanese standards and each amenity was thoughtfully placed and considered. The room was carefully prepared and the robe, bedding used high end cotton that made it so comfortable to sleep. The breakfast also gave representation to food in the region. We will definitely stay there again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kam kiu

Traveled with family
Liked: Property conditions & facilities
The staffs are so friendly and the room is so clean
Stayed 1 night in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, conveniently located

The staff were helpful on check-in. Our room was quite OK and had a nice view of the castle but was, well how can you say it, very small. Anyway all good.
Stayed 2 nights in May 2024

8/10 Good

Ayumu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room. Nice castle view. Breakfast buffet is wonderful.
Stayed 1 night in May 2024

10/10 Excellent

Johnson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is great!
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Jei woo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of this hotel but the bathroom was too small.
Stayed 2 nights in Mar 2024

2/10 Terrible

Florence

Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Stayed 1 night in Nov 2023