*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. Wireless Internet access is complimentary. Tennen Onsen Matsuyama New Grand Hotel features a full-service spa and hot springs. This hot springs hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services.
Tennen Onsen Matsuyama New Grand Hotel is a smoke-free property.
- Luggage storage
- Wheelchair accessible – no
- Number of restaurants - 1
- Full-service spa
- 24-hour front desk
- Tea service
- Laundry facilities
- Vending machine
- Total number of rooms - 148
- Television in common areas
- No accessible shuttle
- Dry cleaning/laundry service
- Free WiFi
- Number of buildings/towers - 2
- Smoke-free property
Family Friendly Amenities
- Free WiFi
- Laundry facilities
- Refrigerator
Room Amenities
Tennen Onsen Matsuyama New Grand Hotel offers 148 accommodations with bathrobes and slippers. 25-inch LCD televisions come with digital channels. Bathrooms include bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
- Television
- Refrigerator
- Daily housekeeping
- Bathrobes
- Hair dryer
- Desk
- In-room climate control (air conditioning)
- Iron/ironing board (on request)
- Wireless internet access
- Bidet
- In-room massage available
- Slippers
- Digital TV service
- Free WiFi
- LCD TV
- TV size: 25
- TV size measurement: inch
- In-room climate control (heating)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of beds 5
- Soap
- Shampoo
- Toilet paper
- Toothbrush and toothpaste available
Parking
Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
こまどり - This restaurant serves breakfast only.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. The spa is open daily.
Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.
- Tattoo restrictions disclaimer
- Sauna in spa
- Indoor public bath (no mineral springs)
- Indoor mineral hot springs (Japanese-style onsen)
- Aromatherapy treatments
- Hot springs/mineral springs in spa
- Massages
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hot springs on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Hotel Names
- Matsuyama New Grand Hotel
- Matsuyama New Grand
Hotel Reviews
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