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Smile Hotel Matsuyama

3.0 star property

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Photo gallery for Smile Hotel Matsuyama

Cleanliness standards
20-inch LCD TV with cable channels, TV
Desk, iron/ironing board, free WiFi, bed sheets
Interior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Housekeeping
$38
Dec 14 - Dec 15

Explore the area

View in a map
Katsuyamacho 1-18-1, Matsuyama, Ehime, 790-0878
  • Place, Matsuyama Castle Ropeway
    ‪5 min walk‬
  • Place, Saka no Ue no Kumo Museum
    ‪7 min walk‬
  • Place, Dogo Onsen
    ‪20 min walk‬
  • Airport, Matsuyama (MYJ)
    ‪8 min drive‬

Room options

View all photos for Single Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 141 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 141 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 175 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 175 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Semidouble Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semidouble Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Semidouble Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semidouble Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Non Smoking

  • Sleeps 1

View all photos for Standard Twin Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room Non Smoking

  • Sleeps 2

View all photos for Standard Twin Room Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room Smoking

  • Sleeps 2

View all photos for Standard Single Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Smoking

  • Sleeps 1

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About this property

Smile Hotel Matsuyama

3-star hotel in Ichibancho
A restaurant, self parking, and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine.
Smile Hotel Matsuyama offers 97 air-conditioned accommodations with hair dryers and complimentary toiletries. 20-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and toothbrushes and toothpaste.

This Matsuyama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Matsuyama hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Smile Hotel Matsuyama has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 900 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 20-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 900 per person
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Premier Matsuyama
Premier Inn Matsuyama
Smile Hotel Matsuyama Hotel
Smile Hotel Matsuyama Matsuyama
Smile Hotel Matsuyama Hotel Matsuyama

Smile Hotel Matsuyama Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 80 out of 207 reviews
Rating 8 - Good. 76 out of 207 reviews
Rating 6 - Okay. 41 out of 207 reviews
Rating 4 - Poor. 7 out of 207 reviews
Rating 2 - Terrible. 3 out of 207 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shinya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Yuanchao

Not so nice.
Stayed 4 nights in Dec 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Twin-bed room, one-night stay, 13/02/2024 - 14/02/2024. This hotel is super clean and comfortable, like most hotels in Japan. Service was excellent and unthinkable for European standards, compared to the room price (36,30 euro including taxes). Two unique aspects: 1. Smell: the corridor on the second floor had a wonderful, indescribable scent of clean like the one one you sometimes smell on clothes. It was so enjoyable! 2. Smile: As the hotel name suggests, staff members had a large smile which I liked a lot (although they looked a bit tensed during check-in). By mistake I had booked a smoking room, but the staff kindly changed it to a non-smoking room right away. I only had a small breakfast; nonetheless I liked much the variety of Japanese food available. Suggestions for improvement: Curtains were too thin and let light filter on day time, which disturbed sleep. It would be nice to have completely light-blocking curtains.
Stayed 1 night in Feb 2024

6/10 Okay

YEE LING

Liked: Cleanliness, staff & service, amenities
I’ve stayed in a couple of Smile Hotels in Tokushima and Hakata. However, the one in Matsuyama did not do as well as the above 2. 1. Location: About 10mins walk to Okaido if you walk thru the alley of bars & pubs, 15mins to avoid the above 2. The AC is only in heating and fan mode. Have to utilized the in-room humidifier to cool down the room or to open the window (but it’s noisy) These are the 2 points that took away the 2 stars. The rest, ie. facilities, amenities and staffs are good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mireille, Sherwood Park

Mighty fine stay! Well situated, near all attractions and public transportation!
Stayed 2 nights in Jun 2023

10/10 Excellent

Norman

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very nice hotel and free breakfast
Stayed 1 night in Oct 2021

8/10 Good

mernali

Liked: Staff & service
Stayed 1 night in Aug 2021

8/10 Good

jayq27, japan

Liked: Cleanliness, staff & service
it’s a old business hotel but clean.. the bed is not itchy like other hotels so that i slept good till morning..only one thing is, the hotel parking lot it was mendoksai
Stayed 1 night in Aug 2020

8/10 Good

ひろまさ

Traveled with family
Liked: Cleanliness, staff & service
冷房は、OK.　朝食も良かったです、交通の便利さも市電の駅から近いのでOK
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryuji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

taka

Stayed 1 night in Aug 2025

8/10 Good

Yichen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Kitta

Stayed 1 night in Aug 2025

10/10 Excellent

ユウサク

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
綺麗で最高に良いです。
Stayed 1 night in Aug 2025

10/10 Excellent

Minori

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コーヒーが無料で飲める、コンビニや駅まで1分で行ける、松山城にも徒歩で行けました。ホテルの部屋も綺麗で狭すぎず、スタッフの方の対応も良かったです。何より安かったです。
Stayed 3 nights in Aug 2025

6/10 Okay

Hiromi

Traveled with family
Liked: Cleanliness, staff & service
全体的にコストパフォーマンスは良い。設備はビジネス、一泊向き。朝食のコストパフォーマンスが良い。
Stayed 2 nights in Aug 2025

8/10 Good

KANJI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

まさき

Liked: Staff & service
Disliked: Property conditions & facilities
ありがとうございました
Stayed 1 night in Jul 2025

10/10 Excellent

KENJI

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

カズユキ

Liked: Cleanliness, staff & service, property conditions & facilities
とても居心地が良かった。様々なアクセスが良い。
Stayed 1 night in Jul 2025

6/10 Okay

???

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

MIKA

Liked: Cleanliness, staff & service, property conditions & facilities
繁華街に近くよかったです。
Stayed 1 night in Jun 2025

8/10 Good

Hiroshi

Stayed 2 nights in Jul 2025

8/10 Good

Yutaka

Traveled with family
Liked: Cleanliness, staff & service
ありがとうございました。
Stayed 1 night in Jul 2025