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SETOUCHI RETREAT by Onko Chishin

3.5 star property

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Photo gallery for SETOUCHI RETREAT by Onko Chishin

Indoor pool, seasonal outdoor pool
Suite with Sofa Bed and Open-Air-Bath, Forrest View | 1 bedroom, premium bedding, down comforters, minibar
Panoramic Suite, Hot Tub, Annex Building | View from room
1 bedroom, premium bedding, down comforters, minibar
Indoor pool, seasonal outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Spa
  • Room service
  • Pool
  • Air conditioning
  • Housekeeping

Explore the area

Map
794-1 Yanaidanimachi, Matsuyama, Ehime, 799-2641
  • Dogo Onsen
    ‪15 min drive‬
  • Shiki Memorial Museum
    ‪16 min drive‬
  • Matsuyama Castle
    ‪16 min drive‬
  • Matsuyama (MYJ)
    ‪49 min drive‬

Room options

View all photos for Suite with Sofa Bed and Open-Air-Bath, Forrest View

Suite with Sofa Bed and Open-Air-Bath, Forrest View | 1 bedroom, premium bedding, down comforters, minibar

Suite with Sofa Bed and Open-Air-Bath, Forrest View

  • 1098 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Signature Suite, Ocean View, Tower

Signature Suite, Ocean View, Tower | 1 bedroom, premium bedding, down comforters, minibar

Signature Suite, Ocean View, Tower

  • Ocean view
  • 1819 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Large Twin Bed

View all photos for Panoramic Suite, Hot Tub, Annex Building

1 bedroom, premium bedding, down comforters, minibar

Panoramic Suite, Hot Tub, Annex Building

  • Golf view
  • 1098 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Suite, 4 Bedrooms, Connecting Rooms, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Suite, 4 Bedrooms, Connecting Rooms, Ocean View

  • Ocean view
  • 1141 sq ft
  • Sleeps 5
  • 4 Large Twin Beds

View all photos for Suite, Garden View

Suite, Garden View | 1 bedroom, premium bedding, down comforters, minibar

Suite, Garden View

  • 1141 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for 4 Bedrooms Suite OceanView

1 bedroom, premium bedding, down comforters, minibar

4 Bedrooms Suite OceanView

  • Sleeps 5
  • 2 Twin Beds

View all photos for Semi-open-air hot spring Suite and Open-Air Bath Forest View

1 bedroom, premium bedding, down comforters, minibar

Semi-open-air hot spring Suite and Open-Air Bath Forest View

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for THE AONAGI Suite

1 bedroom, premium bedding, down comforters, minibar

THE AONAGI Suite

  • Sleeps 4
  • 2 Twin Sofa Beds and 2 Double Beds

View all photos for Garden Suite

1 bedroom, premium bedding, down comforters, minibar

Garden Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Semi-open-air hot spring Suite and Open-Air Bath Panoramic View

1 bedroom, premium bedding, down comforters, minibar

Semi-open-air hot spring Suite and Open-Air Bath Panoramic View

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

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Suite Room with a Private Hot Spring Bath, Non Smoking [60sqm] | View from room

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, (265)
The price is $275
per night
$333 total
includes taxes & fees
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About this property

SETOUCHI RETREAT by Onko Chishin

3.5-star Matsuyama hotel with restaurant
An indoor pool, a restaurant, and a sauna are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and massage/treatment rooms.
SETOUCHI RETREAT by Onko Chishin offers 7 accommodations with iPads and minibars. These individually decorated and furnished accommodations include single sofa beds. Beds feature down comforters and premium bedding. 14-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, spring water baths, bathrobes, and slippers.

This Matsuyama hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and safes. Additionally, rooms include complimentary bottled water and designer toiletries. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen).
The hotel offers a restaurant. Wireless Internet access is complimentary. In addition to a seasonal outdoor pool and an indoor pool, SETOUCHI RETREAT by Onko Chishin provides a hot tub and a sauna. For a surcharge, the property provides an area shuttle within 30 kilometers and an airport shuttle (available on request). This hot springs hotel also offers spa services, a terrace, and a garden. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

SETOUCHI RETREAT by Onko Chishin has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 8 AM and 9:30 AM.
DINING - Overlooking the garden, this diner specializes in farm to table cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 1:00 PM to 6:00 PM on request
  • Area shuttle (surcharge) up to 30 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Ferry terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 7 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: JPY 4,320 per person
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • DINING

Things to do

  • 18-hole adjacent golf course
  • Golf carts
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Living room
  • Seasonal outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • In a national park
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Public outdoor mineral hot springs (onsen)
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Braille/raised signage
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 14-inch flat-screen TV with digital channels
  • iPad

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests with Breakfast/Half Board/Room Only plans must book meals at least 3 days in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 8800.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4320 per person
  • Airport shuttle fee: JPY 4500 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: JPY 8800.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July 01 to September 03
Pool access available from 6:00 AM to 11:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Setouchi Retreat Aonagi Hotel Matsuyama
Setouchi Retreat Aonagi Hotel
Setouchi Retreat Aonagi Matsuyama
Setouchi Retreat Aonagi
SETOUCHI AONAGI
Setouchi Retreat Aonagi
SETOUCHI RETREAT by Onko Chishin Hotel
SETOUCHI RETREAT by Onko Chishin Matsuyama
SETOUCHI RETREAT by Onko Chishin Hotel Matsuyama

SETOUCHI RETREAT by Onko Chishin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 7 out of 8 reviews
Rating 8 - Good. 0 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Moby, Dubai

Liked: Staff & service
Great architecture waste of money
A museum by Tado Ando changed for the right reasons into a hotel far away from no where... the air conditioning is so loud that makes you very uncomfortable sleeping with it’s grilling sound. If you’re a golfer, heavy sleeper and wished to stay a night in a museum that’s the place to be
Stayed 2 nights in Mar 2018

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Former Art Museum
An amazing stay in a former art museum that was converted to a hotel. The place was beautiful and the service was great. Vert secluded. The in-room Onsen was wonderful.

10/10 Excellent

NAONORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

1999

Liked: Cleanliness, staff & service, property conditions & facilities
少し早めに到着しましたがとても親切に対応して下さりゆっくりくつろぐことが出来ました。
Stayed 1 night in Dec 2018

10/10 Excellent

Chee, 愛知県名古屋市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高の眺めとゆったりとした時間の流れを味わえるモダンな宿
いつかは泊まってみたい憧れのホテルでした 特に夫は建築家安藤忠雄の大ファン その設計のホテルに泊まれて大満足でした！ わたしは部屋からの美しい眺めと美味しいお料理、スッキリとして清潔感のあるインテリアなどに感激しました お天気が少し悪かったので、また訪れる時はお天気にも恵まれ更に素晴らしい景色を味わえることを楽しみにしています
Stayed 1 night in Mar 2018

10/10 Excellent

xuewei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ラグジュアリーなホテル
とても快適、ゆったりした時間を過ごすことができました。デッキプールからの夕日が美しく感動しました。食事も素晴らしかったです。

10/10 Excellent

Nicole, Sanary

Liked: Cleanliness, property conditions & facilities, room comfort
90/100 des gens travaillant pour l ' Hotel ne parlent que le Japonais , difficile de se faire comprendre . La chambre était bien mais d ' une catégorie bien en dessous de ce qui était marqué sur notre Réservation bien évidemment nous avons beaucoup trop payé pour ce que nous avions , puisque nous avons payé une chambre avec salon sépare et coin repas aussi sépare et nous avons eu une chambre avec salon sans séparation La cuisine était bonne Un gros problème , il n ' y avait pas d ' indication pour aller à l ' Hotel , on a beaucoup cherché mais cette Hotel est ouvert depuis décembre 2015 peut être que cela ira mieux apres . Pour les non Japonais , il faut absolument réserver les repas avant de venir ou si non arriver avant 6:30 PM car si non on ne peut rien manger même pas un œuf