The hotel offers a restaurant. Wireless Internet access is complimentary. In addition to a seasonal outdoor pool and an indoor pool, SETOUCHI RETREAT by Onko Chishin provides a spa tub and a sauna. For a surcharge, the property provides an area shuttle within 30 kilometers and an airport shuttle (available on request). This Matsuyama hotel also offers spa services, a terrace, and a garden. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.
SETOUCHI RETREAT by Onko Chishin has designated areas for smoking.
SETOUCHI RETREAT by Onko Chishin offers 7 accommodations with iPads and minibars. These individually decorated and furnished accommodations include single sofa beds. Beds feature down comforters and premium bedding. 14-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, spring water baths, bathrobes, and slippers. This Matsuyama hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and safes. Additionally, rooms include complimentary bottled water and designer toiletries. Housekeeping is provided daily.
Free self parking , Free valet parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Full breakfasts are available for a surcharge and are served each morning between 8 AM and 9:30 AM.
DINING - Overlooking the garden, this diner specializes in farm to table cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna.
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at 7:30 PM
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Restricted number of spaces per unit
Number of spaces per unit - 7
Car required
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Credit card pre-authorization
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cash or credit card deposit required
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Staffed front desk
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are not available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Parking height restrictions apply
Individually-wrapped food options are available through room service
Debit cards
No gap period between guest stays
The seasonal pool will be open from July 01 to September 03.
Pool access available from 6:00 AM to 11:00 PM.
Reservations are required for golf tee times and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children stay free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
A car is required for transportation to and from this property.
Parking height restrictions apply.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.