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Smile Hotel Matsuyama

3.0 star property

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Photo gallery for Smile Hotel Matsuyama

Cleanliness standards
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Katsuyamacho 1-18-1, Matsuyama, Ehime, 790-0878
  • Matsuyama Castle Ropeway
    ‪9 min walk‬
  • Saka no Ue no Kumo Museum
    ‪9 min walk‬
  • Bansuiso
    ‪10 min walk‬
  • Matsuyama (MYJ)
    ‪20 min drive‬

Room options

View all photos for Double Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

  • 141 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

  • 141 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Semidouble Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semidouble Room, Non Smoking

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Semidouble Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semidouble Room, Smoking

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

  • 175 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

  • 175 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby

Nest Hotel Matsuyama

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very Good, (812)
The price is $66
per night
$73 total
includes taxes & fees
Mar 1 - Mar 2
Nest Hotel Matsuyama

About this property

Smile Hotel Matsuyama

3-star Matsuyama hotel close to Dogo Onsen
A restaurant, self parking, and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine.
Smile Hotel Matsuyama offers 97 air-conditioned accommodations with hair dryers and complimentary toiletries. 20-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and toothbrushes and toothpaste.

This Matsuyama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Matsuyama hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Smile Hotel Matsuyama has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 900 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 20-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 900 per person
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Premier Matsuyama
Premier Inn Matsuyama
Smile Hotel Matsuyama Hotel
Smile Hotel Matsuyama Matsuyama
Smile Hotel Matsuyama Hotel Matsuyama

Smile Hotel Matsuyama Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 57 out of 148 reviews
Rating 8 - Good. 55 out of 148 reviews
Rating 6 - Okay. 26 out of 148 reviews
Rating 4 - Poor. 7 out of 148 reviews
Rating 2 - Terrible. 3 out of 148 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Twin-bed room, one-night stay, 13/02/2024 - 14/02/2024. This hotel is super clean and comfortable, like most hotels in Japan. Service was excellent and unthinkable for European standards, compared to the room price (36,30 euro including taxes). Two unique aspects: 1. Smell: the corridor on the second floor had a wonderful, indescribable scent of clean like the one one you sometimes smell on clothes. It was so enjoyable! 2. Smile: As the hotel name suggests, staff members had a large smile which I liked a lot (although they looked a bit tensed during check-in). By mistake I had booked a smoking room, but the staff kindly changed it to a non-smoking room right away. I only had a small breakfast; nonetheless I liked much the variety of Japanese food available. Suggestions for improvement: Curtains were too thin and let light filter on day time, which disturbed sleep. It would be nice to have completely light-blocking curtains.
Stayed 1 night in Feb 2024

6/10 Okay

YEE LING

Liked: Cleanliness, staff & service, amenities
I’ve stayed in a couple of Smile Hotels in Tokushima and Hakata. However, the one in Matsuyama did not do as well as the above 2. 1. Location: About 10mins walk to Okaido if you walk thru the alley of bars & pubs, 15mins to avoid the above 2. The AC is only in heating and fan mode. Have to utilized the in-room humidifier to cool down the room or to open the window (but it’s noisy) These are the 2 points that took away the 2 stars. The rest, ie. facilities, amenities and staffs are good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mireille, Sherwood Park

Mighty fine stay! Well situated, near all attractions and public transportation!
Stayed 2 nights in Jun 2023

10/10 Excellent

Norman

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very nice hotel and free breakfast
Stayed 1 night in Oct 2021

8/10 Good

mernali

Liked: Staff & service
Stayed 1 night in Aug 2021

8/10 Good

jayq27, japan

Liked: Cleanliness, staff & service
it’s a old business hotel but clean.. the bed is not itchy like other hotels so that i slept good till morning..only one thing is, the hotel parking lot it was mendoksai
Stayed 1 night in Aug 2020

10/10 Excellent

Yuya

Stayed 3 nights in Sep 2024

8/10 Good

seungkee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

YUYAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yuriko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
道路から入った時に駐車が難しいし停めづらい。もう少し入り口の向きを変えてもらえたらと思いました。
Stayed 1 night in Nov 2024

10/10 Excellent

Taek Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

takanobu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

やよい

Liked: Cleanliness, staff & service, property conditions & facilities
お世話になりました。
Stayed 1 night in Oct 2024

6/10 Okay

カズミ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
喫煙者ですけど、タバコの臭いが気になりました💦　
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

MACHIKO

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Kent

Stayed 2 nights in Sep 2024

8/10 Good

CHANGHOE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパ凄い。この価格で部屋も朝食もクオリティ高いdrす。
Stayed 1 night in Sep 2024

10/10 Excellent

カズヒコ

Liked: Cleanliness, property conditions & facilities
よかった
Stayed 2 nights in Sep 2024

10/10 Excellent

Naruki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が美味しかったです。出張で利用しましたが、何の問題もありませんでした。
Stayed 4 nights in Sep 2024

6/10 Okay

SAKI

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tatsuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場利用について、有益な情報を教えていただくことができ、とても親切なスタッフさんがいらっしゃいました。
Stayed 1 night in Sep 2024

10/10 Excellent

Yoon Hwang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024