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Holiday Inn Express & Suites Chicago Matteson, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Chicago Matteson, an IHG Hotel

Premium bedding, desk, blackout drapes, iron/ironing board
Exterior
Point of interest
Point of interest
Point of interest

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
950 Lake Superior Dr, Matteson, IL, 60443
  • Hanger Clinic
    17 min walk
  • Panera Bread
    6 min walk
  • Matteson 211th Street-Lincoln Highway Station
    8 min drive
  • Chicago, IL (MDW-Midway Intl.)
    43 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Bath Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Bath Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Room amenity

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Walk-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Walk-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Room amenity

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Chicago Southland-Matteson

Pool
Breakfast included
Pet friendly
Parking included
4.3 out of 5, Excellent, (825)
The price is $127
per night
$145 total
includes taxes & fees
Jan 2 - Jan 3
Hampton Inn & Suites Chicago Southland-Matteson

About this property

Holiday Inn Express & Suites Chicago Matteson, an IHG Hotel

Matteson hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Chicago Matteson, an IHG Hotel offers 84 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites Chicago Matteson, an IHG Hotel features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business amenities consist of a business center, a meeting room, and limo/town car service. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express & Suites Chicago Matteson, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free breakfast available daily

Things to do

  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay
  • Breakage deposit: USD 20.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Country Inn Suites Hotel Matteson
Country Suites Matteson
Matteson Country Inn
Country Inn Matteson
Travelodge by Wyndham Matteson
Country Inn Suites by Radisson Matteson IL
Holiday Inn Express Suites Chicago Matteson an IHG Hotel

Holiday Inn Express & Suites Chicago Matteson, an IHG Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 166 out of 814 reviews" "
Rating 8 - Good. 221 out of 814 reviews" "
Rating 6 - Okay. 154 out of 814 reviews" "
Rating 4 - Poor. 119 out of 814 reviews" "
Rating 2 - Terrible. 154 out of 814 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

4.4/10

Amenities

6.2/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
First this hotel needs to update there website, they do not offer a Continental breakfast not even coffee in the lounge. When we called prior to booking and were told they did and found out the opposite, this was a bit irritating. The room we were given looked like the bed was half made. There were was no blank on it, just a sheet. Holes in the walls from pictures, and I don’t mean small holes I’m talking big screw holes. One of the tv’s was a look but don’t touch. It was leaning forward so bad from two screws missing from the stand. The room has no remotes for either tv. There hotel is listed a non smoking, but when start walking down the hallway on the second floor all you smell is weed. There are signs everywhere MASKS REQUIRED, but the staff doesn’t wear them behind the desk and majority of ppl you see are NOT wearing them either. We did get blanks and remote for tv but wasn’t worth it, reception stinks. Only thing good about stay was staff was nice.
Stayed 3 nights in Sep 2021

2/10 Terrible

Ryan

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Run down. Entire building smells like marijuana smoke. No comforter on beds. Noisy all night
Stayed 1 night in Sep 2021

2/10 Terrible

Scarlett

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

6/10 Okay

Nick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and rundown
If you are looking for a place to get ready and sleep it will work for you. They need to update the pics on the site. The pool area is a storage age. No pool is working. The place needs major updates.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a not so pleasant smell in the entryway.
Stayed 1 night in Aug 2021

10/10 Excellent

Kewian

Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Window treatments torn. I had to request a comforter for the bed.
Stayed 1 night in Aug 2021

6/10 Okay

Glenn

Liked: Staff & service
Disliked: Cleanliness
The Hotel Where Nothing Works
The ice machines didn't work, the vending machines didn't work, and the hallways were dank and musty. Also, someone else's hair was in my bathtub and this was after housekeeping had allegedly just cleaned my room before my arrival.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
My King room, that i reserved a month in at advance, was GIVEN away. The only concern was sorry here is all we got and all we got was a room where the door did not lock, which was not a king room.
Stayed 4 nights in Jul 2021

6/10 Okay

Carlos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The tv in the sleeping part of the suite didn’t work. Called the desk said she would find maintenance and they never showed. No pool. No breakfast when I checked out. Overall appearance of room was dismal and there was a dirty towel and dirty shorts in one of the drawers. No wash clothes no blanket either.
Stayed 1 night in Jul 2021

2/10 Terrible

Frederick

Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean at all Room was terrible
Stayed 1 night in Jul 2021

2/10 Terrible

Gary

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
Unsanitary, unfit for habitation, smoke smell in the hallways, thermostat did not work, none of the amenities advertised were in operation
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean, no blankets, pool area was used for storage for old air conditioners and other maintenance things. Carpet was sooo filthy and mold in the shower. I do not recommend
Stayed 4 nights in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was disgusting food particles everywhere sheets had stains elevator broke! Pool had no water the smell of the room was unbearable.
Stayed 3 nights in Jul 2021

2/10 Terrible

Jori

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check in is 3:00 when I arrived at 5:00 the rooms was not ready that's just so unprofessional
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Employees should communicate their new policies and procedures that have changed since Covid. I had to handle my own garbage and go to front desk for towel because no one ever came to my room.
Stayed 6 nights in Jun 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beyond foul. What appeared to be blood stains were on the curtains, and there were unidentifiablee stains on the carpet, walls, towels, and throughout the hotel. Thick coating of grime on some furniture, tv remote. I moved the lamp on the nightstand and there was crumbly ??!! Underneath. When we arrived, the hotel manager gave us a couple of options to check out (we had booked two rooms). W opened the door to one and quickly shut it - it
Stayed 2 nights in Jun 2021

2/10 Terrible

Elnora

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad location
The property is in very bad condition. The floors were dirty, the walls were in need of repair. The bedskirt on the bed was a king and the bed was a queen, so it was hanging out. I would not stay there again.
Stayed 1 night in Jun 2021

2/10 Terrible

Corrine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

2/10 Terrible

Joshua

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst
Ran down stains carpet stained bedding stained towels hotel wreaked of an awful smell lots of scketchy ppl looked like they lived there not a good place to stay
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2021