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Holiday Inn Express & Suites Chicago Matteson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago Matteson by IHG

Free daily breakfast
Exterior
Pool
Point of interest
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Laundry
$158
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
950 Lake Superior Dr, Matteson, IL, 60443
  • Credit Union 1 Amphitheatre
    ‪8 min drive‬
  • Odyssey Fun World
    ‪9 min drive‬
  • Tinley Park Convention Center
    ‪11 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications, Bath Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications, Bath Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

Room amenity

Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications, Walk-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications, Walk-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Room amenity

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Chicago Matteson by IHG

Matteson hotel with free breakfast
A fitness center, a business center, and conference space are available at this smoke-free hotel. Free breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express & Suites Chicago Matteson by IHG offers 84 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business amenities consist of a business center, a meeting room, and limo/town car service. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a library, and a vending machine. Complimentary self parking is available on site.

Holiday Inn Express & Suites Chicago Matteson by IHG is a smoke-free property.

Guests are offered a complimentary breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free breakfast available daily

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay
  • Breakage deposit: USD 20.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Country Inn Suites Hotel Matteson
Country Suites Matteson
Matteson Country Inn
Country Inn Matteson
Travelodge by Wyndham Matteson
Country Inn Suites by Radisson Matteson IL
Holiday Inn Express Suites Chicago Matteson by IHG
Holiday Inn Express Suites Chicago Matteson an IHG Hotel
Holiday Inn Express & Suites Chicago Matteson by IHG Hotel
Holiday Inn Express & Suites Chicago Matteson by IHG Matteson

Holiday Inn Express & Suites Chicago Matteson by IHG Reviews

Reviews

6.6
Rating 10 - Excellent. 199 out of 865 reviews
Rating 8 - Good. 228 out of 865 reviews
Rating 6 - Okay. 156 out of 865 reviews
Rating 4 - Poor. 119 out of 865 reviews
Rating 2 - Terrible. 163 out of 865 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean, good service. Shopping and great restaurants in the immediate area!
Stayed 2 nights in Jun 2025

10/10 Excellent

Minta

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We had a great stay at this property. We found check-in fast, friendly, and easy. The room was incredibly clean. The BEST part, and the reason we'll stay here again, was the air conditioning. The unit in the room worked perfectly - keeping the room at our chosen temp consistently for our entire stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sash

Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very comfortable stay , from day one to the day I checked out . It was very quiet and clean. Money well spent
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace and quiet
Stayed 2 nights in Dec 2024

10/10 Excellent

Maurice

Stayed 1 night in May 2025

2/10 Terrible

James

Stayed 2 nights in Apr 2025

2/10 Terrible

Tennisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged my card at noon before I even arrived. When I asked him why and I had not even arrived until 5 the clerk said it’s snowing people may not show, what??? Room I booked once I got to room was not that, had to go get another key. Cable kept going out. Only thing good was bfast. Never coming back.
Stayed 1 night in Jan 2025

2/10 Terrible

JOSLYN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NASTY UNCLEAN BATHROOM

I arrived at the hotel at 7:30P and was back out of the room 30 mins later. I was in town for a memorial service. Got back to the hotel after midnight. Woke up Saturday to get ready for the memorial and hair was all in the shower. Hair on the floor under the sink. Not my hair because it's braided and no hair on the other part. It was disgusting to have to get ready and you are already in and emotional state of mind. Yes , I took pictures. Before I left I showed them to the desk clerk and no manager was available. Thisvladyvwssvvery nice she offered to have the room cleaned while I was gone. Well I knew I hadn't put my valuables up and declined. I said no I don't want them in my room while I'm not in it. PLUS THE ROOM SHOULD HAVE ALREADY BEEN CLEANED BEFORE I ARRIVED. After the memorial I stopped by the desk on my way to the room after 5P different young lady, STILL no manager so I asked her to call the regional manager about my room not being cleaned. WELL I was told they couldn't do anything since I declined earlier to have it cleaned. Again not in my room that long after changing and leaving out again. Had to take clothes to my cousin's house so I could take a nice shower in a clean bathroom. Got back after 11:30 P. Checked out at 5:30 A. Not even in the room for a total of 7 hours all 3 days. And they wouldn't even give me a discount. WOW SO BE AWARE OF THE NASTY UNCLEAN BATHROOM. AND WHAT MAKES THIS SAD IS MY DAD WHO HAS PASSED USED TO LOVE THIS HOTEL, DIFFERENT NAME THEN
Stayed 2 nights in Apr 2025

10/10 Excellent

Orlando

Stayed 1 night in Apr 2025

10/10 Excellent

DeShawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated facility that's located nearby shopping center and a variety of restaurants. The staff was very helpful and friendly.
Stayed 3 nights in Apr 2025

6/10 Okay

Denise

Stayed 1 night in Apr 2025

8/10 Good

Khadijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Kalia

Stayed 1 night in Mar 2025

8/10 Good

Tyrone

Stayed 2 nights in Mar 2025

10/10 Excellent

YaYa

Stayed 1 night in Apr 2025

10/10 Excellent

Shonda

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Pissed

I’m having issues with them releasing my deposit I’m going thru to many hassles to have my deposit released
Stayed 1 night in Mar 2025

10/10 Excellent

Elana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms was nice and clean Very spacious
Stayed 1 night in Mar 2025

10/10 Excellent

Ashanti

Stayed 1 night in Mar 2025

2/10 Terrible

Shawn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Myesha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit nervous to book a room here based on the reviews but to my surprise the property and the inside of my room were very clean. The staff were very friendly and accommodating. My only complaints would be that the pool was closed and some of the food served at breakfast looked undercooked. I would definitely stay here again and recommend this hotel to others.
Stayed 1 night in Mar 2025

10/10 Excellent

Angelisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Mandy

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Only cold water for showers both days. Stayed with a large group and several others had the same issue. Talked to front desk about it. Was told it was fixed for second day, but unfortunately it was not. Sink also had only cold water, and drained very slowly. Having to take cold showers both mornings was terrible.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jermisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It was very clean looked like the pictures I saw overall just good. Will be coming there again I really only recorded I didn’t take pictures so these are screenshots of the video
Stayed 1 night in Feb 2025

2/10 Terrible

Jonathan

Stayed 2 nights in Jan 2025