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Maura Vacation Packages

Really great boutique hotel! Would stay here or at the sister properties again and they offer storage for luggage if needed

Absolutely — here’s a more polished and professional version that still makes the concerns clear: I was disappointed with the level of service provided, particularly given the price of the stay. The room is not cleaned on a daily basis, and guests are expected to collect their own towels from the lounge area. Overall, the experience feels more like a self-service hotel, which I would not expect considering the amount being charged. In addition, the restaurant was not open during our stay. Guests who wanted breakfast were required to travel to another branch to have it, which was quite inconvenient. For the price, I expected a much higher level of service and convenience.

Staff was kind and helpful. Room was sparce and somewhat empty, basic amenities in room, drawers in the room were difficult to open/close. Nothing to write home about but a fine place to stay for a night. I would book elsewhere for a longer stay.

Great hotel! Staff was very nice

Liked the traditional Japanese home. However the hotel is a bit cramped (possible same across Kyoto) - the room overall is big, but the number of doors/small enclosures make it feel cramped.