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Clean room, helpfull staff brekfast was nice too

Lovely resort

Hotel is in a great location, at the end of a busy central street in Alsancak. Staff was also helpful in calling for a taxi, which I appreciated.

The hotel was clean and the rooms were good. The staff were very good and helpful. Breakfast as also good. The location is tough to reach by car. The valet parking was good but there is not really a good place to stop in front of hotel. Our air conditioning went out on day two. They gave us another room which also the air conditioning did not work on room 3 we got one that did. The location is not great there are not many restaurants near by and you will need to take a taxi or drive with limited parking to go sees things. Staff were really awesome.

Decent hardware. Some staff clearly didn't care. Servers cloths was very dirty after breakfast (I normally ordered food after the breakfast was completed). The person who checked me in was very friendly and service minded. The pool are had a person who absolutely didn't care, the towels where floating around and they didnt seem to have any system for cleaning this. Would probably not stay at this location on my next visit.