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Hotel Mayaguez Plaza, BW Signature Collection

3.0 star property

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Photo gallery for Hotel Mayaguez Plaza, BW Signature Collection

Stroll through this inviting corridor, lined with windows and a balcony offering a view of the outdoors.
Maya Suites offers a classic hotel experience with a symmetrical facade and central entrance.
Relax in the stylish lobby with comfortable seating, a flat-screen TV, and a reception desk.
Two single beds with wooden headboards and matching headboards, each with patterned bedspreads, a wooden nightstand, wardrobe, and table.
Welcome to our reception area, featuring a spacious desk and a vibrant abstract art piece above, with a view of the street outside.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

Map
Calle Mendez Vigo 70 Este, Mayaguez Plaza/Cathedral, Mayagüez, 00680
  • Plaza Colon
    ‪1 min walk‬
  • Catedral de Nuestra Senora de la Candelaria
    ‪1 min walk‬
  • University of Puerto Rico Mayagüez Campus
    ‪8 min walk‬
  • Aguadilla (BQN-Rafael Hernandez)
    ‪41 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(48 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

About this property

Hotel Mayaguez Plaza, BW Signature Collection

3-star Mayagüez hotel, connected to a shopping center in Cárcel
Along with self parking, this smoke-free hotel has a business center and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Mayaguez Plaza, BW Signature Collection offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Mayagüez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Hotel Mayaguez Plaza, BW Signature Collection is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Roll-in shower (48 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Hotel Mayaguez Plaza, BW Signature Collection Hotel
Hotel Mayaguez Plaza, BW Signature Collection Mayagüez
Mayaguez Plaza Hotel Best Western Signature Collection
Mayaguez Plaza Hotel SureStay Collection by Best Western
Hotel Mayaguez Plaza, BW Signature Collection Hotel Mayagüez

Hotel Mayaguez Plaza, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1003 reviews
Rating 8 - Good. 242 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wilfredo, Oviedo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Postigo was an example of what great customer service stands for. Hotel and accommodations are great but good service makes a huge difference.
Stayed 2 nights in Apr 2025

10/10 Excellent

Soraya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gladys

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Idaliz, Toa Alta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our second time staying at this hotel. Staff is very friendly, check in was fast. This time we stayed at room 106, it was comfortable but very cold. Temprearure unable to be adjusted, we were in a fridge! We call for help and nothing can be done that night, during the morning we went to staff and we were told someone will check it but at night we felt temperature the same. A bathroom wall was dirty but we managed it. Air conditioning sounds loud as room 102. Breakfast was good.
Stayed 1 night in Apr 2025

10/10 Excellent

GLORIDELIS

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Xiomarys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was in great shape, and the staff was really helpful. Will stay again on my next visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Victor J.

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive and welcoming. My room was located on the back end of the property, and a local pub across the street had loud music until 1AM. That was very disappointing as I couldn't sleep, although not much the hotel can do about it given the lack of noise regulations enforcement in the Island.
Stayed 1 night in Mar 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property right at the town center.
Stayed 2 nights in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Aixza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accesible!
Stayed 2 nights in Mar 2025

4/10 Poor

RAFAEL

Air Conditioning not working and no breakfast during breakfast time!
Stayed 1 night in Mar 2025

10/10 Excellent

Idaliz, Toa Alta

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected! Room was small but it was clean and beds were comfortable, updated furniture. Breakfast included and was great, it included: omelets, bacon, cereals, bread, hashbrown, milk, coffee, juices, water, among others...really good breakfast. Hotel is near Mayaguez Plaza and close to some restaurants, very walkable. Only thing was that in our room, 102, air conditioner was really noisy, waking me up during the night. I would stay again but not in the 102.
Stayed 1 night in Mar 2025

10/10 Excellent

Wilfredo, Oviedo

Stayed 2 nights in Feb 2025

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Aleck

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Feb 2025

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Amjelee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and great breakfast.
Stayed 2 nights in Mar 2025

6/10 Okay

Monserrate

Traveled with family
Disliked: Amenities, property conditions & facilities
Demasiado ruido del aire acondicionado casi no pudimos dormir y demaciado claridad en la habitación para dormir además que el piso estaba sucio
Stayed 1 night in Mar 2025

10/10 Excellent

Angel

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
parking y desayuno incluido, limpio y acojedor
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos Humberto

Stayed 1 night in Feb 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No storage space in room
Stayed 2 nights in Feb 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025