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Best Western University Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western University Inn

Exterior
Lobby
Outdoor pool
Desk, blackout drapes, iron/ironing board, free WiFi
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
1503 N 12th Street, Murray, KY, 42071
  • Central Park
    ‪13 min walk‬
  • Murray State University
    ‪16 min walk‬
  • Murray Court Square
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room) | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Microwave

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western University Inn

Murray hotel with outdoor pool
An outdoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western University Inn offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western University Inn features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Best Western University Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western University Inn Murray
Best Western University Murray
Best University Murray
Best Western University Murray
Best Western University Inn Hotel
Best Western University Inn Murray
Best Western University Inn Hotel Murray

Best Western University Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 183 out of 529 reviews
Rating 8 - Good. 177 out of 529 reviews
Rating 6 - Okay. 93 out of 529 reviews
Rating 4 - Poor. 39 out of 529 reviews
Rating 2 - Terrible. 37 out of 529 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Stan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Help from staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family emergency

The clerk at check-in was awesome. They even allowed us to check in early breakfast was good and it was a great location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Savannah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Would stau again

The front desk was very professional and welcoming after such a long drive. The room was warm upon entering, clean, and well kept.
Stayed 1 night in Jan 2025

2/10 Terrible

Appalachian

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property I have stayed at many times is not the property it used to be. The Management onsite as well as the owner Mr. Patel has zero care if you’re taken care of. Actually he will tell you to “leave the property”, the only only employee they I can say without a doubt deserves to be valued and hopefully you come in contact with her instead of the ratchet little girl, would be miss. Whitney! She deserves better than that place! Avoid at all cost, save your money and go down the street some better beds lol
Stayed 1 night in Jan 2025

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charles, St. Ignace

Stayed 1 night in Jan 2025

4/10 Poor

Christian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never be back

The hotel had a few living bugs when I contacted them bout this I was told it’s and exterior motel and they can’t help that. Last time I checked my house has exterior doors and I don’t have beetle or spider problems. And as you can see they suggested I check out and didn’t give me any other options.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel, great price. Breakfast offered a lot of options.
Stayed 2 nights in Dec 2024

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not fancy, but was clean. No mirror at the vanity. A closet door mirror was propped up against the wall.
Stayed 1 night in Dec 2024

8/10 Good

James

Traveled with family
Bed pillows were a bit “ify”
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean. Only downside was that the heater gave off a very bad smell when turned on. I mentioned it to the staff, and I was told that they are in the process of installing brand new heaters very soon, so that shouldn’t be a problem much longer.
Stayed 1 night in Nov 2024

2/10 Terrible

Yamileiry, Eva

Disliked: Cleanliness, property conditions & facilities
Stayed 9 nights in Nov 2024

8/10 Good

Phyllis

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only gave me one wash cloth, 2 stink bugs found, bed was terrible. I will not stay here again. Bare minimums only.
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing--wide variety of hot and cold options; excellent staff
Stayed 1 night in Nov 2024

6/10 Okay

Mary

Traveled with family
Liked: Staff & service

Not ADA

App says ADA but not … ramp is literally 5 to 6 rooms away so had to unload son the drive him across parking lot to room Shower w tub no bars nor roll in Toilet u have to literally hold lid up to use as spring loaded to close Room was clean bed lumpy but decent…
Stayed 1 night in Nov 2024

10/10 Excellent

Kara, Lewisport

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and affordable.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. Our room was clean and very spacious with a living room area. We stayed 2 nights and would stay again if we’re in the area.

6/10 Okay

S. L.

Traveled with family
Liked: Staff & service, property conditions & facilities
The front desk clerks were extremely helpful. The property amenities were good. However the room we had definitely could use a deep cleaning.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with family
Stayed 1 night in Sep 2024