Best Western University Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western University Inn

Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Lobby
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

Map
1503 N 12th Street, Murray, KY, 42071
  • Central Park
    14 min walk
  • Murray State University
    15 min walk
  • Tom's Grille
    1 min walk
  • Murray, KY (CEY-Murray Calloway County)
    8 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western University Inn

Murray hotel with outdoor pool
An outdoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western University Inn offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western University Inn features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Best Western University Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western University Inn Murray
Best Western University Murray
Best University Murray
Best Western University Murray
Best Western University Inn Hotel
Best Western University Inn Murray
Best Western University Inn Hotel Murray

Best Western University Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 172 out of 503 reviews" "
Rating 8 - Good. 167 out of 503 reviews" "
Rating 6 - Okay. 91 out of 503 reviews" "
Rating 4 - Poor. 38 out of 503 reviews" "
Rating 2 - Terrible. 35 out of 503 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Kristen

Traveled with family and small children
Hotel was clean, everyone was very polite. No issues at all
Stayed 3 nights in Aug 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Devontia

Stayed 1 night in Aug 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend to friends and family
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and accommodating
Stayed 4 nights in Aug 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we pretty much enjoyed our stay, however, the cord to the telephone in our room was broken, so the only way we could reach the front desk when we needed to, was to use our cell phones, and when we did inform the front desk of the issue they said they would have someone to come and check it out but no one ever came to see about it throughout our whole stay.
Stayed 1 night in Aug 2024

6/10 Okay

Cathy

Business traveler, Traveled with family
Liked: Staff & service
We had several outlets in one light that was not working in the room as well as the AC was not turned on when we went in. It was like 90° in there.
Stayed 1 night in Aug 2024

10/10 Excellent

michelle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice. Easy check in. Clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Carolyn

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Jose

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old Motel like facilities
Stayed 1 night in Jul 2024

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Polite and Helpful Staff
Stayed 1 night in Jul 2024

10/10 Excellent

Karen A., Sawyer

Stayed 1 night in Jul 2024

8/10 Good

nicole

Stayed 1 night in Apr 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great stay. I hope the next time their renovations wil be done. They need it
Stayed 3 nights in Jul 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Claudiu

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in, quiet place
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very happy with the property. It is very clean and well maintained. You can tell the owners and staff take pride in their facility.
Stayed 1 night in Jun 2024

10/10 Excellent

Amanda

Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 4 nights in Jun 2024

6/10 Okay

Denise

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities
Just looks messy..Room smelled like cigarettes..Front desk was very kind..Would not stay here again rooms are very dated.
Stayed 1 night in Jun 2024