This smoke-free hotel features an outdoor pool, dry cleaning, and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a TV in a common area are onsite.
City Express Plus Mazatlán offers 130 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Mazatlán hotel also offers an outdoor pool, laundry facilities, and dry cleaning/laundry services. Onsite uncovered self parking is complimentary.
City Express Plus Mazatlán is a smoke-free property.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
Free continental breakfast available daily 6:00 AM to 9:00 AM
Things to do
Outdoor pool
TV in common areas
Family friendly
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Front entrance ramp
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Communal living room
Double-glazed windows
No plastic coffee stirrers
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Designer toiletries
Hair dryer
Heated bathroom floor
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Free bottled water
More
Air conditioning
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property is also known as
City Plus Mazatlán
City Express Plus Mazatlan
City Express Plus Mazatlán Hotel
City Express Plus Mazatlán Mazatlán
City Express Plus Mazatlán Hotel Mazatlán
City Express Plus Mazatlán Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is new. They don’t have staff the first night we got there. There was no chef so there was no dinner. The second day there was no staff so I couldn’t get drinks by the pool. There was nobody there. I checked out two days early because it was so terrible. I don’t know if I trust Expedia anymore. This is the second trip I’ve taken the accommodations were not what they were said to be on their website. My trip was to the Philippines and I was told the hotel had three restaurants, and it only had one I am completely Dissatisfied with Expedia what they advertise it’s not true. Obviously they do not check the accommodations that they put on their website. They don’t verify anything. All they do is pass on the information that the hotel passes on to them.
The place is located where you'll see a lot of construction an development. You will find a good place to eat just walking distance and all the facility is very clean. My problem was internet, it is very unreliable and my connection was interrupted all the time to the point I couldn't work. I am disappointed because I choose this place thinking about a reliable connection. The bed is hard like a stone, but some people may like that.
The staff was very helpful. The rooms were clean and quiet. COFFEE and breakfast buffet personal were attentive and supplied and tables cleaned even though it was very busy.
Beds were too hard. Very modern hotel but it isnt our style. We like doors to the bathroom, not a plexiglass partition. There were not near enough outlets or charging areas. Tiny space. Shelf instead of a bedside table. Modern esthetic but not comfortable.
Although the staff doesn’t speak much, if any, English, they are extremely helpful and quick to help out in any situation. The staff is just amazing there.