Along with an outdoor pool, this hotel has spa services and concierge services. Self parking is free. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance. Housekeeping is available once per stay.
Departamentos Pacific Blue offers 10 air-conditioned accommodations with washers/dryers. Accommodations offer separate dining areas. This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Departamentos Pacific Blue features an outdoor pool, spa services, and tour/ticket assistance. This Mazatlán hotel also offers a garden, concierge services, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.
Departamentos Pacific Blue has designated areas for smoking.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Free in-room WiFi has a 3-device limit
Parking and transportation
Height restrictions apply for onsite parking
Onsite parking available only on request
Free uncovered self parking on site
Limited onsite parking (max 1 space per unit)
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 25 to 100 for adults and USD 25 to 100 for children
Things to do
Outdoor pool
Family friendly
In-room refrigerator
In-room washer/dryer
Laundry facilities
Outdoor pool
Separate in-room dining area
Conveniences
Laundry facilities
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (once per stay)
Tour and ticket assistance
Outdoors
Garden
Spa
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Prenatal massages
Reflexology
Sports massages
Swedish massages
Accessibility
No elevator
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Food and drink
Chef service
Refrigerator
Restaurant dining guides
Separate dining area
More
Air conditioning
Iron/ironing board on request
Separate sitting area
Washer/dryer
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: USD 25 for check-in between 8:00 PM and 11:00 PM
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email 2 weeks before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Host will greet you
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
10 percent cleaning fee will be charged
Service fee: 6 percent
A damage deposit of USD 350 will be collected before check-in.
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately USD 25 to 100 for adults, and USD 25 to 100 for children
Late check-in fee: USD 25 for check-in between 8:00 PM and 11:00 PM
Housekeeping fee: USD 50 per day; may vary based on length of stay and unit size
Service fee: 6 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 3-device limit
Parking height restrictions apply
Property is also known as
Departamentos Pacific Blue Hotel
Departamentos Pacific Blue Mazatlán
Departamentos Pacific Blue Hotel Mazatlán
Departamentos Pacific Blue Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Where to start… the toilet didn’t flush. The gas didn’t work for the range. There were limited towels. WiFi password was incorrect. No paper towel, hand towels, dish clothes or anything for cleaning. Right beside a train that wakes you up at 6:20am. No hot water, bad water pressure. Paper thin walls so you hear everything from the units beside you.
Address is incorrect on Expedia. And Google. I tried repeatedly to ask for the physical address and not given one, was a multi hour fiasco to try to get there because they refused to give me the address, and just kept giving me dropped pins on a map, where I couldn’t get to because of the gated community. It’s a ten minute walk to the gate, so you better not have more than one bag.
Nothing about this was a good experience. I would not book here again and am disappointed that someone gave such a good review before because there is NO way that it is a legit review of this unit.