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El Cid El Moro Beach Hotel

3.5 star property

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Photo gallery for El Cid El Moro Beach Hotel

Outdoor pool
View from room
Interior entrance
3 restaurants, breakfast served
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive
  • Room service

Explore the area

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • El Cid Country Club Golf Course
    ‪19 min walk‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Cerritos Beach
    ‪12 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for One Bedroom Elite Golf Experience

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

One Bedroom Elite Golf Experience

  • Ocean view
  • 1280 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Elite Golf Experience

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Luxury Elite Golf Experience

  • Ocean view
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Luxury Room

  • Ocean view
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Elite

Shower, free toiletries, hair dryer, towels

One Bedroom Elite

  • Ocean view
  • 1280 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Suite

View from room

1 Bedroom Suite

  • Ocean view
  • 1280 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room Deluxe With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Standard With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite Standard With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite Premium With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite Premium With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Premium With Garden View

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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Exterior

El Cid Castilla Beach Hotel

  • Pool
  • All inclusive
  • Spa
  • Kids pool
3.8 out of 5, Good, (1002)
$158 nightly
The price was $287
The price is $158 total
includes taxes & fees
El Cid Castilla Beach Hotel

About this property

El Cid El Moro Beach Hotel

3.5-star resort in Zona Dorada
Spend the day playing on the beach then return to dine at one of El Cid El Moro Beach Hotel's 3 restaurants.
El Cid El Moro Beach Hotel offers 294 accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at El Cid El Moro Beach Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a children's pool and an outdoor pool, El Cid El Moro Beach Hotel provides a hot tub and a fitness center. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This beach resort also offers a terrace, a children's club, and an arcade/game room.

El Cid El Moro Beach Hotel is a smoke-free property.

La Concha - Overlooking the ocean, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
La Conchita - This poolside bar serves light fare only.
Room service is available.

All inclusive details

All-inclusive room rates at El Cid El Moro Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Concha
  • La Conchita

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Children's club
  • Children's pool
  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 28 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per night
Cribs (infant beds) are available for MXN 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: MXN 307 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MXN 150.0 per night
  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

El Cid El Moro
El Cid El Moro Beach
El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel Mazatlan
El Cid El Moro Beach Mazatlan
El Cid Moro
El Moro Hotel
Hotel El Moro
Hotel Moro
Moro Beach
El Moro Tower El Cid Mazatlan
El Cid Moro Beach Hotel
El Cid El Moro Beach Mazatlan
El Cid El Moro Beach Hotel Resort
El Cid El Moro Beach Hotel Mazatlán

El Cid El Moro Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 339 out of 887 reviews
Rating 8 - Good. 267 out of 887 reviews
Rating 6 - Okay. 130 out of 887 reviews
Rating 4 - Poor. 85 out of 887 reviews
Rating 2 - Terrible. 66 out of 887 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stacy

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

8/10 Good

NANCY

Stayed 1 night in Feb 2025

8/10 Good

Mary Geraldine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff particularly in elite club; Alejandra, & all the elite club staff Daniel in la concha Enrique in Mexican restaurant Remodelling of room needed
Stayed 14 nights in Jan 2025

10/10 Excellent

Jhovani

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was amazing! So attentive, friendly and always made sure we were taken care of. The room was ok… the hot water took forever to come out, there were lots of days we had to shower with lukewarm water… The towels felt like sand paper… the tub would clog up as well. As far as dining, the food was delicious, lots of options to choose from. Overall would rate the hotel a solid 8/10.
Stayed 5 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding customer service especially Verónica! The concierge for the elite club. Room service was outstanding and the grounds were great.
Stayed 7 nights in Feb 2025

2/10 Terrible

Mario

Disliked: Staff & service
Treated bad and released from hotel
Stayed 3 nights in Feb 2025

6/10 Okay

GEORGE

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
did not like the empty property next door as our room faced that direction with the homeless encampment. Adult only pool needs to be heated. staff very good and friendly. food was good .

10/10 Excellent

alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great!
Stayed 7 nights in Feb 2025

4/10 Poor

Leslie

Liked: Cleanliness
Disliked: Property conditions & facilities
Honestly this hotel was pretty bad. It is so dated, it felt really dingy. The sheets were awful on the bed so I didn’t sleep well. We heard of people having cockroaches in their room. The buffets were pretty bad and it was impossible to get dinner reservations. The pool was excellent though!
Stayed 7 nights in Feb 2025

10/10 Excellent

Kian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the best food I’ve had in a while, great staff and a beautiful location for a resort, would definitely recommend and will come back!
Stayed 8 nights in Feb 2025

2/10 Terrible

Maya

Stayed 28 nights in Jan 2025

8/10 Good

john

Liked: Cleanliness, staff & service
Stayed 9 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

Lanny

Stayed 7 nights in Jan 2025

8/10 Good

McKenzie

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of dining options with great food! Close to a lot of great things you will want on vacation.
Stayed 7 nights in Jan 2025

4/10 Poor

Candice

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Steve

Stayed 5 nights in Jan 2025

10/10 Excellent

Theresa

Stayed 10 nights in Jan 2025

2/10 Terrible

PATRICK CORD

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not honor our all inclusive , entire property was old and broken , limited selection witj goor. Eberyuokb was closed at 9 pm evert night
Stayed 7 nights in Jan 2025

6/10 Okay

Liliana

Traveled with family and small children, Traveled with group, Traveled with family
The property had different tiers that offered different amenities, however these weren’t given as an option when booking nor were we aware they had different tiers other than all inclusive or not. Also all inclusive was very limited on what they offered as far as food choices and types of alcoholic beverages.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a little outdated but clean
Stayed 4 nights in Jan 2025

6/10 Okay

Hilda

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The water wouldn’t drain from the tub the big windows in front of shower were a little creepy The blow dryer was not safe it kept heating up and would shut off
Stayed 3 nights in Jan 2025

10/10 Excellent

Ilieda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at El Cid for five days, and have nothing but great things about the hotel, amenities, and mostly, the staff. Upon arrival, everyone was incredibly kind and helpful. Alejandra at check-in really set the tone for what I knew was going to be a great stay. The staff at every angle were beyond generous, attentive, and friendly. My favorites were Alvaro and Rodrigo and a bartender whose name I didn’t catch in the dining area. The rooms were clean and spacious, and housekeeping did a great job at cleaning every morning at the time of my choosing. I loved the easy beach access and the secenic view of the beach from my patio. The only thing that I could say could be improved was the shower in one of the bathrooms. It didn’t warm up to temperature consistently, and the drain seemed to be a little plugged. Other than that, our trip was perfection. Thank you to everyone at El Cid for help making our trip so memorable - I can’t wait to go back!
Stayed 4 nights in Jan 2025

8/10 Good

Noemi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at El Cid El Moro. We went as a family with young children and everyone enjoyed themselves. The beach access is a plus and the restaurant La Concha was a delight to dine at. All the waiters were friendly and professional and always welcoming. We will be back soon!
Stayed 4 nights in Jan 2025

6/10 Okay

Sonia

Stayed 3 nights in Nov 2024