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Emporio Mazatlan

3.5 star property

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Photo gallery for Emporio Mazatlan

On the beach, beach volleyball
Exterior
Prestige Room | 1 bedroom, premium bedding, in-room safe, desk
Property amenity
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, 51, Mazatlán, SIN, 82110
  • The Mazatlan Malecón
    ‪3 min walk‬
  • El Cid Country Club Golf Course
    ‪16 min walk‬
  • Mazatlán Aquarium
    ‪6 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪32 min drive‬

Room options

View all photos for Prestige Room

1 bedroom, premium bedding, in-room safe, desk

Prestige Room

8.8 out of 10
Excellent
(10 reviews)
  • 678 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, in-room safe, desk

Superior Room

7.6 out of 10
Good
(49 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Ocean View

  • 689 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Superior with Side Sea View

1 bedroom, premium bedding, in-room safe, desk

Double Room Superior with Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Sea View

1 bedroom, premium bedding, in-room safe, desk

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

1 bedroom, premium bedding, in-room safe, desk

Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Sea View

1 bedroom, premium bedding, in-room safe, desk

Suite Junior with Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room Deluxe

1 bedroom, premium bedding, in-room safe, desk

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

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About this property

Emporio Mazatlan

3.5-star hotel in Zona Dorada
At Emporio Mazatlan, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy volleyball.
Emporio Mazatlan offers 133 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Emporio Mazatlan features 2 outdoor swimming pools and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and a meeting room. This beach hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

Emporio Mazatlan is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Condimento - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 314 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 280 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Condimento

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Gym
  • Shopping

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1964
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 per person
  • Self parking fee: MXN 314 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Emporio Hotel
Emporio Hotel Mazatlan
Emporio Mazatlan
Mazatlan Emporio
Emporio Mazatlan Hotel Mazatlan
Emporio Resort Mazatlan
Emporio Mazatlan Hotel
Emporio Mazatlan Hotel
Emporio Mazatlan Mazatlán
Emporio Mazatlan Hotel Mazatlán

Emporio Mazatlan Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1007 reviews
Rating 8 - Good. 273 out of 1007 reviews
Rating 6 - Okay. 146 out of 1007 reviews
Rating 4 - Poor. 86 out of 1007 reviews
Rating 2 - Terrible. 88 out of 1007 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
Over all a really good experience. Check in was a bit late and the pools need maintenance. But over all a good experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cynthia

Stayed 5 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful!
Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio, SANGER

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo exelente el hotel limpio el servicio exelente y el area super bien recomendado
Stayed 4 nights in Mar 2025

2/10 Terrible

thalia

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Terrible, you don’t get what you pay for. I payed for an ocean view room and was told in front desk they didn’t have any available, they just have me whatever they had.😡
Stayed 1 night in Mar 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Nothing unique. Cleaning staff only wipe glasses and mugs. Previous guest lip gue on coffee mugs. Little difficult to clearly communicate with staff due to English language low proficiency.
Stayed 7 nights in Feb 2025

10/10 Excellent

Heyvar

Liked: Staff & service, amenities
Good
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean place, very friendly staff and good value for the money. The only issue is that it is very noisy on the beach and with a bars in adjacent properties, but that is a problem in most of the Golden Zone of Mazatlan. Lots of Banga Bands on the beach pumping their music through speakers and open air bars playing music until 2 am.
Stayed 14 nights in Jan 2025

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness
Beautiful room, staff extremely nice.
Stayed 1 night in Feb 2025

8/10 Good

Luz

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went a day before my reservation’s date to ensure the 8 rooms reserved and I asked if my family arrives between 2-3 pm would they be able to leave their Lauggage before 3pm. And they said that it was not a problem. I also recommended for 3-4 other families to stay at this hotel. When my family arrived around 2:20 pm we couldn’t checked in at that time. We had to wait until 3 pm supposedly none of the rooms were available before 3 pm. If we had 10-11 rooms for 3 to 8 days I thought it would be nice from you guys to give us some graceful time to stay since I recommended 10-11 rooms for those dates. I had an event for that weekend.
Stayed 5 nights in Jan 2025

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD CUSTOMER SERVICE
Stayed 1 night in Jan 2025

10/10 Excellent

christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was wonderful specially our pool server Monica Fonseca always made sure we had everything we needed.
Stayed 7 nights in Dec 2024

10/10 Excellent

Garett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECT STAY!!

We LOVED our stay here.. buffet was AMAAAZING!!! And restaurant overlooks ocean beautifully!! Location near many restaurants and mucho tiendas for shopping… local green bus is about $1 to and 10-15 min ride go to old Mazatlan.. or can walk along beach or wide beachfront walkway… best hot water and shower pressure out of 8 hotels on our trip… hot tub actually had reasonably hot water in it… though it’s a popular spot! Beach out front not bizzy and perfect for tanning.. view and sunsets spectacular!!
View from hotel beach of neighboring architecture
A block from hotel
Olas Atlas
Fresh fish and seafood in Mazatlan
Stayed 4 nights in Jan 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

The hotel is located in a very good location, close to food, and the beach.
Stayed 4 nights in Jan 2025

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Yolanda

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Daniel, ATGLEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really loud noise in the bar next door until 1:45 AM. The band played with a bass that was so loud we could feel vibration in the bed. And earplugs didn’t help at all. We left the hotel after 2 nights and they had the audacity to charge us for an extra night. I will never stay there again and do not recommend this place at all.
Stayed 6 nights in Nov 2024

10/10 Excellent

Norma

Stayed 5 nights in Nov 2024

4/10 Poor

Garry

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Extreme road noise cars and trucks til 3AM units are under construction and unit needs upgrade badly this is a 2-2.5 hotel
Stayed 6 nights in Oct 2024

4/10 Poor

Ricardo, Los Angeles

Traveled with group
Liked: Cleanliness, property conditions & facilities
Had to wait to get checked in and it was a long time. I also had family in town and I could not have company.
Stayed 3 nights in Oct 2024

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities
Na
Stayed 3 nights in Oct 2024