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Standard Room, 1 King Bed (Cristiana)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds (PATMOS)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, 1 King Bed (Estefanos)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, 1 King Bed, 2 Bathrooms (Mykonos)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedroom, 3 Queen Beds (RODAS)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Bedroom, 2 King Beds (CRETA)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Gaviana Resort features an outdoor pool and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars and 2 bars/lounges. A complimentary manager's reception is offered each day. Wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 3 meeting rooms. Event facilities measuring 4300 square feet (412 square meters) include a conference center. This beach hotel also offers a children's pool, a nightclub, and a sauna. Limited complimentary onsite parking is available on a first-come, first-served basis.

Gaviana Resort is a smoke-free property.

  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Swimming pool
  • Conference space size (meters) - 412
  • Number of meeting rooms - 3
  • Free reception
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Shopping on site
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 200
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Lifeguard on site
  • Couples/private dining
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Full-service spa
  • Number of beach bars - 2
  • Internet access in public areas - high speed
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Free wired internet
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Nightclub
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 4300
  • Banquet hall
  • Laundry facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Room Amenities

Gaviana Resort offers 200 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Desk
  • Premium bedding
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • Egyptian-cotton sheets
  • TV size: 42
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Number of beds 2
  • Free tea bags/instant coffee
  • Griddle
  • Laptop-friendly workspace
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height desk
  • Low-height bed
  • Wheelchair-width doorways

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Food & Drink

A complimentary manager's reception is offered each day.

Beach Grill - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

BAR GAVIOTAS - This bar specializes in Italian cuisine and serves brunch and dinner. Open daily.

Osyter Bar - This beach bar specializes in seafood and serves brunch only. Open daily.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/bodyboarding nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 to 300 for adults, and MXN 170 to 170 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 9:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Alcohol is not permitted at this property.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Ramada Mazatlan
  • Ramada Resort Mazatlan
  • Ramada Resort Mazatlan Hotel Mazatlan

Hotel Reviews

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