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Holiday Inn Resort Mazatlan, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Resort Mazatlan, an IHG Hotel

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Exterior
Premium bedding, down comforters, in-room safe, individually furnished
View from property
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Avenida Playa Gaviotas 220, Zona Dorada, Mazatlán, SIN, 82110
  • Punta Camaron Beach
    1 min walk
  • Playa Brujas
    11 min walk
  • The Mazatlan Malecón
    16 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    33 min drive

Room options

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, in-room safe, individually furnished

Suite, 2 Bedrooms

  • 517 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, individually furnished

Suite, 1 King Bed

  • 517 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, individually furnished

Standard Room, 1 King Bed, Accessible

  • 388 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, individually furnished

Standard Room, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, down comforters, in-room safe, individually furnished

Suite, 2 Queen Beds

  • 517 sq ft
  • Sea view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, individually furnished

Standard Room, 2 Queen Beds

  • 258 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, individually furnished

Standard Room

  • Beach view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

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About this property

Holiday Inn Resort Mazatlan, an IHG Hotel

3.5-star hotel in Zona Dorada
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a children's pool.
Holiday Inn Resort Mazatlan, an IHG Hotel offers 164 accommodations with safes and complimentary bottled water. Rooms open to balconies. These individually furnished accommodations include day beds. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include hydromassage showerheads and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Holiday Inn Resort Mazatlan, an IHG Hotel like an outdoor pool, a children's pool, and a fitness center.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. Complimentary secured self parking is available on site.

Holiday Inn Resort Mazatlan, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and noon on weekends.
Restaurante Concordia - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
La Vinata - This sports bar specializes in international cuisine. Happy hour is offered. Open daily.
Bar 15 Rooftop bar Lounge - This bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to noon for a fee: USD 15.99 for adults and USD 12.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar 15 Rooftop bar Lounge
  • La Vinata
  • Restaurante Concordia

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,765 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2016
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight and 3:00 PM - midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 250.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.99 for adults and USD 12.99 for children
  • Rollaway bed fee: USD 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Mazatlan

Holiday Inn Resort Mazatlan, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1004 reviews" "
Rating 8 - Good. 253 out of 1004 reviews" "
Rating 6 - Okay. 71 out of 1004 reviews" "
Rating 4 - Poor. 28 out of 1004 reviews" "
Rating 2 - Terrible. 23 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel definitely staying with them again, very professional staff and super friendly
Stayed 4 nights in Aug 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
As promised.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service of all!!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

esmeralda

Esmeralda
I would defini. stay again! Great experience. Friendly staff. Perfect for families. I visited w my 2 kids. Beach side view. Everything close. You can walk to scooters, rent them, and enjoy Malecon at night. Breakfast buffet was good. Bed was comfortable. No cons
Stayed 1 night in Jul 2024

10/10 Excellent

Luz Martina

Liked: Property conditions & facilities
Muy tranquilo
Stayed 3 nights in Jul 2024

10/10 Excellent

Sanjuana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌👌👌👌
Stayed 1 night in Jun 2024

10/10 Excellent

Maria Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool need a very good scrub down you can see all the mildew on tiles bedside that every thing else was great
Stayed 2 nights in Jul 2024

10/10 Excellent

Cesar

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Marine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. If you’re looking for an average hotel, clean, friendly and quieter this is perfect. There’s more fancier options but this hotel had what my family needed. Traveled with 2 teens and hubby. Restaurant food is great. Includes breakfast & it’s not your basic continental either. Has great options, real food, cook available to make any omelette or egg style of your choice. Will definitely visit again. Best of all the balcony ocean view was beautiful at sunset and sunrise 👍
Stayed 5 nights in Jul 2024

10/10 Excellent

Arlene, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Not a huge hotel but enjoyed my stay. Breakfast was great!

10/10 Excellent

CARMEN, SAN DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the personal was very helpfull
Stayed 8 nights in Feb 2023

10/10 Excellent

Irasema

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

JAMES, El Paso

Traveled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Only two elevators. You can wait a long time for an elevator if the hotel is busy. Large groups are extremely loud on the beach and go until the wee hours of the morning. Pool area food service is minimal at best. Rarely does any of the staff come to your area to ask if you need anything from the bar or to eat. I was honestly expecting better from this hotel.

10/10 Excellent

Alvaro

Stayed 2 nights in Jul 2022

2/10 Terrible

Lupe

Traveled with family
Disliked: Staff & service, amenities
The staff is super rude. They are a good hostess horrible service. I had to beg to get service. On a vacation
Stayed 4 nights in Jul 2022

6/10 Okay

Manuel

Traveled with family
Liked: Staff & service, amenities
The hotel looks dirty and very noisy
Stayed 1 night in Jul 2022

8/10 Good

Maria

Traveled with family
Liked: Room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Miguel

Stayed 5 nights in Jul 2022

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Saul always takes great care of us.
Stayed 3 nights in Jul 2022

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how friendly the staff was. Had a great experience, would recommend to family and friends.
Stayed 2 nights in Jun 2022

8/10 Good

Annette E

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good in size. For my little family of 5. But kinda stingy with towels. But over all great service and staff was really friendly and helpful
Stayed 4 nights in Jun 2022

10/10 Excellent

Clarisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good, but the cleaning of the rooms could have beeb better. They never left clean towels, we had to call for towels each day
Stayed 3 nights in Jun 2022

10/10 Excellent

Perla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we come and stay at this hotel and will be coming more often !! We love it here
Stayed 3 nights in May 2022

10/10 Excellent

Juan M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is perfect, I like this hotel
Stayed 2 nights in May 2022