Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and a business center. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Hotel Dwana offers 24 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Beds feature premium bedding. This Mazatlán hotel provides wireless Internet access for a surcharge.
Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. A business center is on site at this 3-star property.
Hotel Dwana is a smoke-free property.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Hotel Dwana has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: WiFi (MXN 50 per night)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 135 for adults and MXN 135 for children
A coffee shop/cafe
A restaurant
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Upper floors accessible by stairs only
More
1 building
3 floors
Built in 2019
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
42-inch TV
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Desk
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately MXN 135 for adults and MXN 135 for children
Fee for in-room wireless internet: MXN 50 per night (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Hotel Dwana Hotel
Hotel Dwana Mazatlán
Hotel Dwana Hotel Mazatlán
Hotel Dwana Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We were surprised by the ratings for this hotel. Dirty, dressers falling off the walls, no towels and when we asked for some we had to wait until the next day. No food service. Would not recommend!
They give me a small room, no toilet seat, dirty sheets. Small bathroom. Noise place.
They change me to a second room. Almos same condition, no towels super noise.
Very good location, near both Olas Altas and the quieter shops and restaurants of the historic center. Hotel appears to be nearly new, and the staff members were present and pleasant.
Floor always seemed to be covered with long hairs (not mine), even after an additional cleaning. And the air conditioner stopped cooling on my last full day of 3.
Even so I'd stay there again!
Sweet little hotel near Olas Altas that is very walkable and extremely friendly. Basic rooms, but very comfortable. Beware there is no elevator if that is an issue for you. I would stay here again and recommend this hotel.
Staff was excellent and friendly. Very modern updates and very comfortable to stay. I will stay there again, no problem. Walking distance to sights and restaurants.
We needed to reserve a room for the night because our nearby monthly rental was undergoing some maintenance work. We had watched the hotel’s progress when it was being built, so it was nice to be able to actually stay there. Checking in was ok, both parties needing to use a language translation app on our phones.
My only concerns had to do with the usability of the shower, not being familiar with the water-heater shower head. It was very high for me to reach. My shower was quite cool. There was also evidence that the shower ledge had not been completely cleaned after the last resident.
We would have been more comfortable with a few extra bed pillows and another blanket.
We could not access the free-WiFi, probably without a visit to the front desk. Maybe the biggest disappointment was the lack of a cup of coffee in the morning. I did not see that the “cafe” was closed on the hotel’s website.
All in all, we were “ok” with Hotel Dwana. It saved us “in a pinch”.
I liked how modern it was. Very comfortable room and shower. Large windows with lots of light. Comfortable bed and very eco friendly!! The staff was exceptional!!!
2 days w out water no management to solve the problem housekeeper pass only one time if you have the sing don’t disturbed she never comeback no elevator the employees w loud music on the hall ways and very loud talking all employees always on the cell phone