Hotel El Sombrero Suites

3.0 star property

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Room options

View all photos for Superior Suite

Superior Suite | Living room | 19-inch TV with digital channels

Superior Suite

  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite

Suite | Private kitchen | Fridge, microwave, oven, stovetop

Suite

  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel El Sombrero Suites

3-star hotel in Zona Dorada
Along with a restaurant, this hotel has a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite.
Hotel El Sombrero Suites offers 18 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

This Mazatlán hotel provides complimentary wireless Internet access. Televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Mazatlán hotel also offers a library, tour/ticket assistance, and a garden. Complimentary self parking is available on site.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
El Rincon de Nasha - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 75 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Rincon de Nasha

Things to do

  • Billiards/pool table
  • Library

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

More

  • 4 floors

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 19-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 75 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel El Sombrero Suites Mazatlan
El Sombrero Suites Mazatlan
El Sombrero Suites
Hotel El Sombrero Suites Hotel
Hotel El Sombrero Suites Mazatlán
Hotel El Sombrero Suites Hotel Mazatlán

Hotel El Sombrero Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 56 reviews
Rating 8 - Good. 18 out of 56 reviews
Rating 6 - Okay. 15 out of 56 reviews
Rating 4 - Poor. 5 out of 56 reviews
Rating 2 - Terrible. 6 out of 56 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Rita

Traveled with family and small children, Traveled with family
It was terrible because when we arrived they told us they were full, even though that we reserved the hotel couple days before they said they that they don’t even use Expedia no more 😡
Stayed 1 night in Nov 2021

4/10 Poor

Liz, Phoenix

Traveled with family and small children
Disliked: Amenities
AC did not work well we had to bring the matress to the kitchen and sleep on the floor. There was rotten fish in the fridge left a bad smell, no soap or shampoo in the bathroom plus there was also no toilet paper! Oh and still to top it off we were on the 3rd floor and NO elevator. This would be the last option if I come back to Mazatlan.
Stayed 1 night in Sep 2020

8/10 Good

Dulce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

It was good
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Spcious room. The beds were separated bu a wall and the was one private bedroom .
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel close to beach and restaurants very secure and very helpful staff.
Stayed 12 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 12 nights in May 2019

6/10 Okay

Verified traveler

Stayed 28 nights in Jan 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

jorge

Liked: Staff & service

You get what you pay for!

First, the good: price and location. Second, the bad: AC didn’t work as should.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad air conditioning

Not even close to what it shows in the web plus there is no one ever ther at night in case you need assistance of any kinf
Stayed 1 night in Jul 2018

6/10 Okay

S. , vancouver

Liked: Cleanliness, staff & service

The staff were very nice and very friendly.

It could be noisy at times and it sounded as though there was a barking dog on the premises Very good location. The staff were great 👍🏿

10/10 Excellent

Juan, T or C, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than the big resorts

The Sombrero is a great place to stay in the Golden Zone. I was allowed to check in early after an 18 hour bus ride. I chose one of the Jr. Suites, which all have balconies facing the garden courtyard away from the main street. It was very quiet back there. The room was very clean with no bugs and no strange odors. The bathroom had a great shower with consistent hot water. The toilet flushed every time. The kitchen had a full sized frig and freezer that were very cold and not noisy. The stove was gas and worked well. The A/C was digitally controlled with a remote control and could be set to your preference. The TV was on Megacable with many channels, mostly in Spanish. I was able to watch the Spanish broadcast of all the NFL playoffs. Also there is a sports book at the Rio casino only a few blocks away, if you like to bet on games. My maid was great and only cleaned if I wanted her to. The hotel is not located near any loud discos or other annoying sources of noise, so is great for sleeping.

2/10 Terrible

Claudia

Disliked: Staff & service, property conditions & facilities

Little and big roaches

Roaches everywhere

6/10 Okay

Humberto

Convenient and safe

Well place to stay more than 2 days because the convencience of kitchen, good place to walk too

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
muy tranquilo y sencillo, puede mejorar en la accesibilidad
Stayed 1 night in Nov 2019

8/10 Good

JOSE RAMON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Limpio, céntrico, barato, cuenta con aire acondicionado y estacionamiento, ya viejo pero cumple, sin alberca.
Stayed 1 night in Nov 2019

10/10 Excellent

Guadalupe Concepción

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena

Hotel sencillo pero cumple con todos los servicios ... nuestra estancia fue buena
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien todo estuvo perfecto regresare pronto
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
El lugar bueno en general.... No me gusto que cualquier persona puede meterse a la habitacion, ya que todas las llaves son iguales
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada muy feo ñugar sin niguna comododad. Com cucarachas muebles oxidados tv absoletas aires acondicionados con goteras fundas de almoadas con mocos sucias S
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Solo el estacionamiento,ademas al consultar via telefono era mas barata la tarifa que al obtenerla por este medio.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que contó con lo ofertado en la reservación y q falta mejor presentación en el espacio de las salas en los pasillos se ven sucias y descuidadas y el aire mejorarlo también
Stayed 3 nights in Jul 2019

2/10 Terrible

Milagros

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Citlalli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019