Hotel Las Jacarandas

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Las Jacarandas

View from property
Front of property
Reception
Outdoor pool
Quadruple Room, 2 Double Beds | Down comforters, in-room safe, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida del Mar 2500, Malecon de Mazatlan, Mazatlán, SIN, 82110
  • The Mazatlan Malecón
    ‪4 min walk‬
  • La Gran Plaza Mall
    ‪13 min walk‬
  • Punta Camaron Beach
    ‪13 min walk‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪28 min drive‬

Room options

Quadruple Room, 2 Double Beds

  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Hotel Las Jacarandas

3-star Mazatlán hotel walkable to The Mazatlan Malecón
An outdoor pool, a restaurant, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.
Hotel Las Jacarandas offers 86 accommodations with safes and complimentary toiletries. Beds feature down comforters. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Mazatlán hotel also offers an outdoor pool, tour/ticket assistance, and a garden.

Hotel Las Jacarandas is a smoke-free property.

Onsite venue - This restaurant serves breakfast only.
Room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Hotel Las Jacarandas Mazatlan
Hotel Las Jacarandas
Las Jacarandas Mazatlan
Las Jacarandas
Hotel Las Jacarandas Hotel
Hotel Las Jacarandas Mazatlán
Hotel Las Jacarandas Hotel Mazatlán

Hotel Las Jacarandas Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 117 reviews
Rating 8 - Good. 41 out of 117 reviews
Rating 6 - Okay. 26 out of 117 reviews
Rating 4 - Poor. 8 out of 117 reviews
Rating 2 - Terrible. 13 out of 117 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience except for one strange situation. We were enjoying a beer on the balcony after a long day of travelling and the manager knocked on the door and told us that we could not have beer in our room or on the balcony. After travelling throughout Mexico and many other parts of the world, I have never heard of such a hotel regulation. It made us very uncomfortable for the rest of the stay. At one point, we noticed a hotel employee searching another guest’s cooler. Very strange! The room was good except there was no closet or hooks to hang clothes.
Stayed 3 nights in Nov 2024

2/10 Terrible

KAYO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dead cockroach on the wall. Smells bad.
Stayed 2 nights in Apr 2024

2/10 Terrible

Manuel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados de la recepción muy prepotentes y poco amables los demás muy bien seguridad Limpieza bien la habitación horrible y oscura la cama muy incómoda por este precio encuentran algo mucho mejor Lo bueno es que está frente al malecón 😍😘
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Raccoons on the property were new experience.
Stayed 1 night in Jun 2021

4/10 Poor

William

Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was excellent especially for the price! The staff is very friendly and helpful. The rooms are also very nice and clean. The only issue I could see someone having would be the size of the beds. If it's only two people, both beds should be just fine. If there are four people, it might not be too comfortable with two people in each bed.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Disliked: Amenities
Stayed 14 nights in Mar 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 13 nights in Jan 2019

8/10 Good

Paul

Liked: Cleanliness

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to the beach
overall is a good hotel, but they didnt gave me the room I wan it because I reserve it using expedia, and I had to put a stick to keep close my rooms window
Stayed 4 nights in Sep 2017

10/10 Excellent

Via, Prescott Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jacaranda Hotel
Awesome place. My teenage kids had a blast.
Stayed 1 night in Jun 2017

10/10 Excellent

Mario, Ft Worth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mazatlan 2016
loved it will come back to this place

10/10 Excellent

Nick, PHOENIX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice walk

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Night staff was terrible, our reservation was not on file yet and we had to leave a deposit. Rooms were dirty and uncomfortable.

4/10 Poor

Joey, Pismo Beach, CA

Disliked: Staff & service
Pay additional charges for anything & Everything
Extra charges to use anything. Ie... $30 pasos to use pool table, or Fooseball table, $5 pasos to use Lobby Restroom, $5 pasos each day to use the room TV remote control, etc..., etc..., etc... Mandatory plastic bracelets / wristbands, 24/7. NO drinking water, unless you pay $10 pasos for each small bottle, and the list of Extra Charges goes on & on. Only 2 bath towels per Room, no matter how many people, without paying extra. No air-conditioner, unless you PAY. No clean sheets or pillow cases, unless you Pay Extra. On & on & on. Loud music until 4 am, 6 out of 8 nights there. Find some place, ANY Place, else to stay.

4/10 Poor

tec03, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
tec03
needs upgrading the rooms and lobby. getting dirty and not up kept.

6/10 Okay

tec02, Mexico

Disliked: Cleanliness, property conditions & facilities, room comfort
TEC02
good location for our office needs, hotel getting old, needs upgrading.

6/10 Okay

MartinR, Mexico

Mzt10
Good location for my business needs and for ocean view and leisure.

6/10 Okay

Mat1015, Mexico

Mzt1015
good location and meets my business stay needs. too much noise though

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nada recomendable .
Stayed 1 night in Nov 2024

10/10 Excellent

ignacio

Stayed 1 night in Jun 2024

4/10 Poor

Miranda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024