Hotel Morales Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Morales Inn

Standard Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets
Standard Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets
Reception
Exterior
Shower, towels, soap, toilet paper

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Teniente Azueta 2221, Col. Centro, Mazatlán, SIN, 82000
  • Jose Maria Pino Suarez Municipal Market
    5 min walk
  • Playa Norte
    7 min walk
  • The Mazatlan Malecón
    8 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    24 min drive

Room options

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Triple Room Standard

  • Sleeps 6
  • 3 Full Bed(s)

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

Similar properties

About this property

Hotel Morales Inn

Hotel in Downtown Mazatlan
This smoke-free hotel features a 24-hour front desk and free WiFi in public areas.
Hotel Morales Inn offers 33 accommodations with ceiling fans. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Public areas are equipped with complimentary wireless Internet access.

Hotel Morales Inn is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 100.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: MXN 100.00 per pet, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Morales Inn Mazatlan
Morales Mazatlan
Hotel Morales Inn Hotel
Hotel Morales Inn Mazatlán
Hotel Morales Inn Hotel Mazatlán

Hotel Morales Inn Reviews

Reviews

5.6
Rating 10 - Excellent. 27 out of 190 reviews" "
Rating 8 - Good. 39 out of 190 reviews" "
Rating 6 - Okay. 38 out of 190 reviews" "
Rating 4 - Poor. 26 out of 190 reviews" "
Rating 2 - Terrible. 60 out of 190 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch budget hotel
The friendly staff is managed by the English-speaking morning desk attendant, who thoughtfully put this "old guy" into a ground floor room. He also obtained a cab to the airport for me at the end of my stay. I've stayed here twice, so I can attest the rooms are clean and everything in them (TV, toilet & sink spigots, overhead fan, AC/de-humidifier/ventilator & hot water shower) work just fine. You'll not likely have a window, but the location is a mere 10 minute walk from a major beach plus the old town's Mercado (a major market with inexpensive upstairs restaurants). Nothing fancy here, but easily affordable.
Stayed 8 nights in Mar 2024

2/10 Terrible

Jeffrey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Lorena

Disliked: Amenities, property conditions & facilities
It was very affordable, you get what you pay for, I was able to get a good night sleep, I had everything I needed, comfy bed, toilet, hot water, ac, working tv, close to the Malecon, convenient location, friendly staff.
Stayed 4 nights in Nov 2023

2/10 Terrible

John

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing good I can say for this property is that the staff was nice. This hotel is old and run down. Beds are terrible. Room dirty. Shower curtain was stuck together with mold and torn to shreds. You can see outside around the air conditioner. Like stick your hand through. I could say much more, but I will just finish with “don’t waste your money or time. Find a different hotel.
Stayed 3 nights in Aug 2023

6/10 Okay

Carlos

Stayed 1 night in Jul 2023

8/10 Good

Astrid

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service
It was definitely a dump hotel. The curtains were a ruffled bedspread, the bedspread was nutty, the mattresses were shot coil. The ceiling fan was filthy to the point of dripping. That said, the shower was super hot with good pressure, the hosts were perfectly fine. There was some confusion about our reservation through Expedia but they worked it through with patience, and even allowed us to park in their small parking garage. And, they warmly welcomed our big dog. The room was perfectly clean, the location was convenient, we felt totally safe. For an inexpensive overnight stay in Mazatlan, it was good enough.
Stayed 1 night in Feb 2023

2/10 Terrible

Anatolio

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Broken glass bathroom light didn’t work TV didn’t work
Stayed 1 night in Dec 2022

2/10 Terrible

Francisco Salvador

Stayed 2 nights in Nov 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty old hotel
Dirty sheets, bad wi-fi connection and horrible towels. Make sure you bring your own if you stay in this hotel.
Stayed 4 nights in Aug 2022

4/10 Poor

George

Disliked: Cleanliness, property conditions & facilities
Didn’t like the big cockroaches. When I brought it to their attention, all they were willing to do was spray a little bit of bug spray where I found the cockroaches. Electricity went off a couple of times. Room had holes in the walls. The building is just worn all the way out.
Stayed 8 nights in Jul 2022

6/10 Okay

Sara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not for tourists, but safe
This hotel has a bad reputation among locals. My toilet was missing a seat and the shower head was terrible. Overall I am not confident in the cleaning of the room before I entered. Wifi doesn't work. All rooms have good AC. Beds seemed ok. Staff is friendly and helpful as they arranged a taxi for me to take me to the airport at 4am.
Stayed 2 nights in Jul 2022

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel it is good only for sleep,
Stayed 6 nights in Jun 2022

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
If you want the true Mexican experience, (not talking about a tourist hotel) then I would recommend The Hotel Morales. The staff is super friendly and the hotel is clean. But you are not going to get the luxuries of the high dollar tourist hotels. No swimming pool, no exercise room, etc.. What you will get is a hotel in the middle of a wonderful part of Mazatlán, with the best authentic restaurants and shopping around. Loved the area and the people there!
Stayed 4 nights in Apr 2022

2/10 Terrible

Cynthia

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please don’t fall for the pictures! The place was the lowest life style ever. The walls were paper thin, I could see outside the walls, the AC was taped together, the ceiling fan was so loud, Wi-Fi didn’t work, the towels were Grosse , there was no toilet seat on the toilet and I wouldn’t pay a dime to stay there. Maybe they should have paid us for being part of their torture scene.
Stayed 4 nights in Apr 2022

6/10 Okay

Perla yasmin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like about this property. It may be the worst hotel experience in my life.
Stayed 1 night in Apr 2021

6/10 Okay

Dorene, Portland Oregon

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was very old in horrible condition, the price was right but bring your mosquito spray . The people were nice but only the manager speaks English. ✌
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

2/10 Terrible

frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

4/10 Poor

Maggie

Liked: Staff & service
Kids running around second floor and stairway late at night.
Stayed 3 nights in Jun 2018

2/10 Terrible

David, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Shabby and Run-down
Booked for 12 days but checked out after 8! It was a depressing place to stay where the hot water ceased after the 4th day and WiFi was practically non-existant. Was completely dissatisfied and left because of these issues. I advised Expedia of these issues but, they have not responded to my complaint. I cannot imagine why this hotel was even listed, given these negative conditions, let alone could attract a satisfaction rating of 3.4 out of 5.
Stayed 12 nights in Mar 2018

2/10 Terrible

omero , saskatoon, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Red light district
That’s what you can expect when the only consideration is price. Charged us twice but was reimbursed in morning.
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel is really old and needs lots of maintenance. Shower didn’t work very well. Roach in our room, beds seems like they don’t clean them. Horrible
Stayed 3 nights in Feb 2018