This smoke-free hotel features a 24-hour front desk and free WiFi in public areas.
Hotel Morales Inn offers 33 accommodations with ceiling fans. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Public areas are equipped with complimentary wireless Internet access.
Hotel Morales Inn is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Street parking available
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
More
Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 100.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
Pet fee: MXN 100.00 per pet, per day
Service animals are exempt from fees
Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Hotel Morales Inn Mazatlan
Morales Mazatlan
Hotel Morales Inn Hotel
Hotel Morales Inn Mazatlán
Hotel Morales Inn Hotel Mazatlán
Hotel Morales Inn Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The friendly staff is managed by the English-speaking morning desk attendant, who thoughtfully put this "old guy" into a ground floor room. He also obtained a cab to the airport for me at the end of my stay. I've stayed here twice, so I can attest the rooms are clean and everything in them (TV, toilet & sink spigots, overhead fan, AC/de-humidifier/ventilator & hot water shower) work just fine.
You'll not likely have a window, but the location is a mere 10 minute walk from a major beach plus the old town's Mercado (a major market with inexpensive upstairs restaurants). Nothing fancy here, but easily affordable.
It was very affordable, you get what you pay for, I was able to get a good night sleep, I had everything I needed, comfy bed, toilet, hot water, ac, working tv, close to the Malecon, convenient location, friendly staff.
The only thing good I can say for this property is that the staff was nice. This hotel is old and run down. Beds are terrible. Room dirty. Shower curtain was stuck together with mold and torn to shreds. You can see outside around the air conditioner. Like stick your hand through. I could say much more, but I will just finish with “don’t waste your money or time. Find a different hotel.
John
Stayed 3 nights in Aug 2023
6/10 Okay
Carlos
Jul 2, 2023
Carlos
Stayed 1 night in Jul 2023
8/10 Good
Astrid
Traveled with group, Traveled with pets
Feb 5, 2023
Liked: Cleanliness, staff & service
It was definitely a dump hotel. The curtains were a ruffled bedspread, the bedspread was nutty, the mattresses were shot coil. The ceiling fan was filthy to the point of dripping. That said, the shower was super hot with good pressure, the hosts were perfectly fine. There was some confusion about our reservation through Expedia but they worked it through with patience, and even allowed us to park in their small parking garage. And, they warmly welcomed our big dog. The room was perfectly clean, the location was convenient, we felt totally safe. For an inexpensive overnight stay in Mazatlan, it was good enough.
Didn’t like the big cockroaches. When I brought it to their attention, all they were willing to do was spray a little bit of bug spray where I found the cockroaches.
Electricity went off a couple of times.
Room had holes in the walls.
The building is just worn all the way out.
This hotel has a bad reputation among locals. My toilet was missing a seat and the shower head was terrible. Overall I am not confident in the cleaning of the room before I entered. Wifi doesn't work.
All rooms have good AC. Beds seemed ok. Staff is friendly and helpful as they arranged a taxi for me to take me to the airport at 4am.
If you want the true Mexican experience, (not talking about a tourist hotel) then I would recommend The Hotel Morales. The staff is super friendly and the hotel is clean. But you are not going to get the luxuries of the high dollar tourist hotels. No swimming pool, no exercise room, etc.. What you will get is a hotel in the middle of a wonderful part of Mazatlán, with the best authentic restaurants and shopping around. Loved the area and the people there!
Please don’t fall for the pictures! The place was the lowest life style ever. The walls were paper thin, I could see outside the walls, the AC was taped together, the ceiling fan was so loud, Wi-Fi didn’t work, the towels were Grosse , there was no toilet seat on the toilet and I wouldn’t pay a dime to stay there. Maybe they should have paid us for being part of their torture scene.
Nothing to like about this property. It may be the worst hotel experience in my life.
Verified traveler
Stayed 1 night in Apr 2021
6/10 Okay
Dorene, Portland Oregon
Mar 10, 2020
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was very old in horrible condition, the price was right but bring your mosquito spray . The people were nice but only the manager speaks English. ✌
Booked for 12 days but checked out after 8! It was a depressing place to stay where the hot water ceased after the 4th day and WiFi was practically non-existant. Was completely dissatisfied and left because of these issues. I advised Expedia of these issues but, they have not responded to my complaint. I cannot imagine why this hotel was even listed, given these negative conditions, let alone could attract a satisfaction rating of 3.4 out of 5.
The hotel is really old and needs lots of maintenance. Shower didn’t work very well. Roach in our room, beds seems like they don’t clean them. Horrible