A coffee shop/cafe, coffee/tea in a common area, and a children's pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Playa Marina offers 99 air-conditioned accommodations with safes and irons/ironing boards. Flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. This Mazatlán hotel provides complimentary wired Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a children's pool.
The hotel offers a coffee shop/cafe. Wired and wireless Internet access is complimentary. This beach hotel also offers a children's pool, tour/ticket assistance, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Playa Marina has designated areas for smoking.
Room service (during limited hours) is available.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
A coffee shop/cafe
Coffee and tea in common areas
Things to do
Children's pool
Pool
Family friendly
Children's pool
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Grab bar near toilet
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
More
1 building
Banquet hall
Designated smoking areas
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Limited room service
More
Air conditioning
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 9 AM to 8 PM
No pets and no service animals are allowed at this property
Property is also known as
Plaza Marina
Plaza Marina Hotel
Plaza Marina Hotel Mazatlan
Plaza Marina Mazatlan
Hotel Playa Marina Mazatlan
Hotel Playa Marina
Playa Marina Mazatlan
Hotel Playa Marina Hotel
Hotel Playa Marina Mazatlán
Hotel Playa Marina Hotel Mazatlán
Hotel Playa Marina Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 26 out of 78 reviews" "
10 - Excellent
26
Rating 8 - Good. 19 out of 78 reviews" "
8 - Good
19
Rating 6 - Okay. 15 out of 78 reviews" "
6 - Okay
15
Rating 4 - Poor. 8 out of 78 reviews" "
4 - Poor
8
Rating 2 - Terrible. 10 out of 78 reviews" "
2 - Terrible
10
7.2/10
Cleanliness
7.0/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Okay
El Guero
Jul 19, 2024
El Guero
Stayed 2 nights in Jul 2024
6/10 Okay
Tracy
May 2, 2024
Liked: Cleanliness
Disliked: Staff & service
Cash only but good stay.
They sprung that our 8 day stay had to be paid in cash. It said they take credit cards but not from Americans I guess. The bed was extremely hard. We did have a balcony which was very nice and we spent a lot of time on it. Our cleaning lady, Lucy, was amazing. She was very friendly and always tried to make sure everything was okay. We adored her. Carlos the security guard was very friendly and when they were playing loud music upstairs he went and got it turned down. Overall a good experience.
Traveled with family and small children, Traveled with group
Apr 22, 2023
Liked: Property conditions & facilities
Disliked: Staff & service
Staff was rude Our rooms had roaches The staff at the dinning are Palapa Breakfast and Lunch rude if they would assume if you leave a tip they will treat you right but if they assume you would not give a tip they were soo rude the only staff that was great was Palapa Dinner they were awesome
The location is excellent as was the staff. The pool was cold and unclean. There are unusable kitchen utensils. The wifi is nonexistent in the room. Hot water was an issue at times.
Disappointed with the Mijority of the staff/services Except for a real nice young lady Named Maria friendly and very helpful . Rooms need to be remodeled , NO HOT WATER IN KITCHENETTE AND DEFINITELY NO HOT WATER FOR SHOWER! was charged for leaving a dirty glass and spoon $50 extra ridiculous..When checking out they had trouble even calling a cab..don't plan on staying here again
They only provided 2 towels in the room even if you booked for more people although they said yiu could ask for moreat the front desk before 5pm. They didnt have any beach/pool towels.
I wouldn’t recommend this hotel .The pictures that they post on Hotels .Com are nothing to how the rooms are. My room I had the ac was not working ,the pool was dirty ,Didn’t have water in the room to take a shower at night.I wouldn’t even recommend it to stay .Paid for 3 nights and I ended going to another hotel .
Hector Alfonso
Stayed 3 nights in Sep 2021
8/10 Good
Juan
Traveled with family
Sep 21, 2021
Liked: Cleanliness, staff & service
The building it’s literally in front of the sea!! It has an amazing view of the bay
The front desk service really awful I would never go back no professionalism at all the morning workers or night time workers didn’t know their job so I decided not to go back