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Hotel Playa Mazatlan

3.0 star property

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Photo gallery for Hotel Playa Mazatlan

Relax by the infinity pool surrounded by lush greenery and natural rock formations.
Relax by the pool, surrounded by a natural rock formation and a soothing waterfall.
Surrounded by lush greenery, this natural rock formation features a staircase leading up to a higher level.
Enjoy a sea view from the balcony, featuring two comfortable beds and a TV.
Enjoy the ocean view from this balcony with a pair of wicker chairs and a small table.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • Bar
  • All inclusive

Explore the area

Map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • The Mazatlan Malecón
    ‪8 min walk‬
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

Room options

View all photos for Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido | 1 bedroom, premium bedding, in-room safe, desk

Habitación 1 cama King todo incluido

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

7.6 out of 10
Good
(38 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar solo hospedaje

1 bedroom, premium bedding, in-room safe, desk

Habitacion Estandar solo hospedaje

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar todo incluido

1 bedroom, premium bedding, in-room safe, desk

Habitación estándar todo incluido

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar Vista al Mar Todo Incluido

Beach/ocean view

Habitación estándar Vista al Mar Todo Incluido

8.8 out of 10
Excellent
(32 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación de Lujo todo incluido

Habitación de Lujo todo incluido | 1 bedroom, premium bedding, in-room safe, desk

Habitación de Lujo todo incluido

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Sea View

1 bedroom, premium bedding, in-room safe, desk

Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, premium bedding, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe with Sea View

1 bedroom, premium bedding, in-room safe, desk

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Garden View

1 bedroom, premium bedding, in-room safe, desk

Room Standard with Garden View

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Playa Mazatlan

3-star hotel in Zona Dorada
Catch some rays at the beach or spend the day relaxing at Hotel Playa Mazatlan's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Hotel Playa Mazatlan offers 400 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Some rates at Hotel Playa Mazatlan are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Playa Mazatlan features a full-service spa, 5 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. This beach hotel also offers a children's pool, a terrace, and a complimentary children's club. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Playa Mazatlan is a smoke-free property.

La Terraza - This beachfront buffet restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Casa Roberto - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Georginis Restaurant - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
US George Sports Bar - This sports bar serves light fare only. Open daily.
CAPITAN JACK - This family restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Hotel Playa Mazatlan are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Dining and beverage availability limited at one or more venues

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CAPITAN JACK
  • Casa Roberto
  • Georginis Restaurant
  • La Terraza
  • US George Sports Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Built in 1955
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Hotel Playa Mazatlan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 528 out of 1004 reviews
Rating 8 - Good. 236 out of 1004 reviews
Rating 6 - Okay. 119 out of 1004 reviews
Rating 4 - Poor. 67 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rigoberto

Stayed 1 night in Apr 2025

8/10 Good

yvette

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. There’s just a few things that really got under my skin. We got there early and we all know check in is at 3 pm. We had to go so they can check in our luggage and we could wonder around. The gentleman told us to come back around 1 and see if the room is ready. We come back at one and they scold us about coming early and check in was at 3. Jacuzzi was closed about 40 min early and the guard said he closed at 8 when reception says 9? We got charged for a towel that we didn’t return and we left by the pool. We didn’t get charged for what a new one would cost we got charged for what 2-3 would cost. We were two parties we got all inclusive and the other party got regular. They were brining in bed from outside and we were ordering drinks and when we went to get food the first time. They served something I didn’t like. Since I didn’t want to throw it away I asked if someone would want it. (They didn’t have all inclusive). We got scolded again, I guess maybe that one might have been my mistake BUT he also blamed the one that was brining outside beer saying she was consuming from their open bar. You do get what you pay for. Transportation, and any other attendant was great! Reception, security, management, not so great. I wouldn’t come here again
Stayed 3 nights in Apr 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Edith and Arturo were so helpful at the front desk and the kitchen staff met all of our requests.
Stayed 7 nights in Mar 2025

10/10 Excellent

Maricela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe at all times
Stayed 5 nights in Apr 2025

10/10 Excellent

STEVE B.

Stayed 1 night in Apr 2025

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristen Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff all-around, including at the front desk, housekeeping, buffet breakfast, and security. Definitely would recommend.
Stayed 9 nights in Mar 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was gorgeous. Be sure to explore the pool areas thoroughly! There are a few hidden gems within the "grutas". We only experienced the breakfast buffet but it was fresh and tasty with a beautiful view of the beach! We will definitely stay here again!
Stayed 2 nights in Mar 2025

8/10 Good

Christina Zambrano, Davis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to return to this old treasure. Though getting a bit ‘tired’ the property is in a great location and is very relaxed. Lots of families with children. A bit noisy.
Stayed 7 nights in Mar 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff we’re attentive
Stayed 5 nights in Mar 2025

8/10 Good

Israel

Traveled with family
Liked: Amenities
It needs remodeling
Stayed 3 nights in Mar 2025

6/10 Okay

Humberto

Liked: Staff & service, amenities
I’ve been staying in this property for several years now, love the location of it and staff is attentive. The rooms need some remodeling especially the showers.
Stayed 4 nights in Mar 2025

10/10 Excellent

Katherin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love this hotel. Very clean, the food options amazing, the shows super entertaining and beautiful. The amenities super. Will definitely come back
Stayed 7 nights in Mar 2025

8/10 Good

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel to be shared with local visitors
Stayed 7 nights in Feb 2025

8/10 Good

YVONNE

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good, staff was friendly, facility is clean. Not all pools are heated. Hot tubs are not that hot. Beach is not quiet or relaxing with all the loud band battles and vendors coming up to sell trinkets.
Stayed 7 nights in Mar 2025

2/10 Terrible

Amy Jo

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beds were rock hard, bands on the beaches were loud and battled sometimes three different bands playing.
Stayed 7 nights in Mar 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Damon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
pros-friendly service, price and location. cons-very hard beds, Loud Mexican Bands playing all day on the beach. Vendors constantly bugging you to buy something. Very few staff speak any english.
Stayed 7 nights in Mar 2025

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice older, well maintained property. My third time here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jesse

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. They were very accommodating. The buffets were not great, but the streets have lots of great restaurants and night life. Beachs were clean and beautiful. Rooms were exceptional, aside from the little bit of noise that was heard from the windows being slated in the halls. I will be returning to this hotel for sure
Stayed 6 nights in Mar 2025

6/10 Okay

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great but constant noise by very loud brass bands standing right at the beach property line made it impossible to relax. As soon as one band finished after 30 min another band showed up within 3 minutes. This went on from noon to 8.30pm every day. Beach vendors allowed 10 feet inside the roped boundary too. I do purchase from the vendors but I do it on the beach side of the rope.
Stayed 7 nights in Mar 2025

10/10 Excellent

BLANCA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful. I will definitely stay again perfect for families. They have more than five pools. I didn’t even get to explore the other side of the hotel but overall everything is walking distance.
Stayed 5 nights in Mar 2025

4/10 Poor

Jacqueline

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel has a great location and beautiful beach front. This is about all that we liked about the hotel. The rooms are old and need maintenance. The ac leaked our sink didn't drain and we sometimes didn't get replacement towels or bath mats. The beach is loud and thats to be expected since there are bandas at the beach but they let guests run around yelling and ddinking all night. We called at 1am to ask them to ask the other people to quit making noise in the common areas. This was the loudest most uncomfortable hotel.
Stayed 7 nights in Mar 2025

4/10 Poor

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
There are constantly four brass bands playing on thr beach at once. It was so very loud and obnoxious. Very limited food options and the food was just okay. The same things over and over. The property is beautiful but we will never stay there again.
Stayed 8 nights in Mar 2025

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property and beach. Rooms are dated but clean. Beds are comfortable… average resort food.
Stayed 2 nights in Mar 2025