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Hotel Playa Victoria

2.5 star property

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February 2025

Photo gallery for Hotel Playa Victoria

On the beach
Double Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
View from property
View from property
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av. del Mar 721, Col. Flamingos, Mazatlán, SIN, 82149
  • The Mazatlan Malecón
    ‪1 min walk‬
  • Playa Norte
    ‪8 min walk‬
  • Mazatlán Aquarium
    ‪10 min walk‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪27 min drive‬

Room options

View all photos for Double Room, 2 Queen Beds, Non Smoking

Double Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Front of property

Mona Inn

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Parking included
Free WiFi
Air conditioning
4.1 out of 5, Very Good, (149)
The price is $53
per night
$63 total
includes taxes & fees
Feb 5 - Feb 6
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About this property

Hotel Playa Victoria

Mazatlán hotel steps from The Mazatlan Malecón
This smoke-free hotel features an outdoor pool, a rooftop terrace, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
Hotel Playa Victoria offers 61 accommodations with complimentary bottled water and complimentary toiletries. This Mazatlán hotel provides complimentary wireless Internet access. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Hotel Playa Victoria features an outdoor pool, a rooftop terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers laundry facilities, a front-desk safe, and a television in a common area. Complimentary secured self parking is available on site.

Hotel Playa Victoria is a smoke-free property.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Hotel Playa Victoria Mazatlan
Playa Victoria Mazatlan
Hotel Playa Victoria Hotel
Hotel Playa Victoria Mazatlán
Hotel Playa Victoria Hotel Mazatlán

Hotel Playa Victoria Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 9 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 6 out of 26 reviews" "

7.0/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was supper dirty the sheets where not clean at all and they also had roches
Stayed 1 night in Nov 2018

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En General habitación, espacios,comodidad y limpieza cumplió mis expectativas.. Saludos
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Jun 2019

8/10 Good

Tomate, Los mochis

Business traveler
Cuartos muy chicos, tele Vision no tiene buena imagen, sin estacionamiento propio,
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
muy bien servicio y limpeza y atencion solo que no quisieron rentar pir mas,tiempi
Stayed 1 night in Mar 2019

6/10 Okay

FLORENCIO

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

2/10 Terrible

Carolina

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Muy pequeño a comparación de como lo muestran en las fotos. Y el día que llegué con mi familia estaba el pintor en el pasillo y se escuchaba todo lo que platicaba con la camarista. No hay privacidad en sus habitaciones y el espacio es realmente muy pequeño.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NO OFRECEN LO RESERVADO, YA QUE RESERVE UN HABITACIÓN CON CAMA QUEEN SIZE Y ME DIERON UNA MATRIMONIAL ES LO UNICO DE LO DEMAS TODO BIEN.
Stayed 9 nights in Feb 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Razonable
Primero nos dijeron que ya no tenían habitaciones (aunque tenía reserva confirmada), que hablara a atención a clientes de hoteles.com, ya que estaba hablando me dijeron que si tenían una. Las camas no son muy cómodas, nunca pudimos conectarnos al wifi. El area es tranquila, playa al cruzar el Blvd, zona dorada muy cerca, buena vista.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
No me respetaron la reservación. La recepcionista fué descortes, me dijo que el hotel no tiene ningun convenio con Expedia y que es mi culpa por hacer reservaciones por internet y no hablar directo al hotel. Pedí hablar con el encargado, se negó, me dijo "Si quiere hable a este numero y hágale como quiera no le voy a dar habitación porque no tengo". Llamé y la persona que me atendió comentó que los correos que tengo de la confirmación del hotel ellos no los mandan que marque a esa página y/o que le de la queja, que cuando quiera hacer reservaciones tengo hablar, el tono de voz de esta chica prepotente, no lo recomiendo. No tienen trato con las personas.
Stayed 2 nights in Feb 2019

6/10 Okay

Alex, Cabo San Lucas, Baja California Sur

Disliked: Staff & service, property conditions & facilities, room comfort
Colchón super incómodo, mucha humedad en el cuarto y el personal no muy atento.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Buena ubicación, pero el clima dentro de el hotel es terrible, no funciona el aire a menos que estés de dentro de la habitación; entonces si sales, para cuando vuelves tú habitación es un horno.
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal poco amable limpieza del cuarto pésima accesorios del baño inservibles y control de la tv no sirve y no tienen para cambiarte lo en gris muy mala estadía
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien todo solo la señal del internet en las habitaciones no entraba
Stayed 3 nights in Dec 2018

6/10 Okay

brenda

bien lo único que cuando reserve decía dos camas king size y nos dieron matrimonial la otra es que el aire acondicionado estaba tirando agua y caía justo en una de las amuladas de unas camas creo que la ubicación esta mal habitación 1202 por lo tanto esa noche no pudimos utilizar el aire fue justo a nuestra llegada gracias.
Stayed 4 nights in Nov 2018

4/10 Poor

denia melivia

muy mala atención, y muy incomodo los colchones, no tienen elevador.
Stayed 1 night in Nov 2018

2/10 Terrible

Franjo, Dursngo

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Nov 2018

6/10 Okay

URIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Olaf, Mazatlán

Liked: Staff & service
El número de estrellas del hotel están bien, por el precio esa es la categoría que se paga
Stayed 1 night in Oct 2018

4/10 Poor

Lily, New York

Liked: Cleanliness
Disliked: Staff & service
Al llegar al hotel desconocieron totalmente la reservacion, no respetaron la reservacion que habia hecho con anticipacion, personal de recepcion totalmente descortez. A diferencia del personal de limpieza muy amables.
Stayed 8 nights in Oct 2018

8/10 Good

Maria Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bien
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

Disliked: Staff & service
Recepción del hotel
No había recepción, la app nunca dice que hay que hablar.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excenlente atencion
Stayed 4 nights in Oct 2018

6/10 Okay

Claudia

Hotel en buena ubicación, pero le hace falta mantenimiento en aire y techo.
Stayed 1 night in Oct 2018