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Hotel Vistamar

2.5 star property

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Photo gallery for Hotel Vistamar

Exterior
Private kitchen
Front of property
Suite | Free WiFi, bed sheets
View from property

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
Avenida del Mar, 2616, Mazatlán, SIN, 82110
  • Place, The Mazatlan Malecón
    ‪1 min walk‬
  • Place, Teodoro Mariscal Stadium
    ‪17 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪19 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite

Suite | Free WiFi, bed sheets

Suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Free WiFi, bed sheets

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Free WiFi, bed sheets

Family Suite

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds

View all photos for Standard Suite

Standard Suite | Free WiFi, bed sheets

Standard Suite

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Junior Room

Junior Room | Free WiFi, bed sheets

Junior Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets

Superior Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

View from property
Essen's Hotel
  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
3.6 out of 5, Good, 658 reviews
Essen's Hotel

About this property

Hotel Vistamar

Mazatlán hotel steps from The Mazatlan Malecón
Along with an outdoor pool, this smoke-free hotel has a 24-hour front desk and free self parking. WiFi in public areas is free. Change of towels is available on request.
Hotel Vistamar offers 45 air-conditioned accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
Hotel Vistamar features an outdoor pool. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Vistamar is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Vistamar Hotel
Hotel Vistamar Mazatlán
Hotel Vistamar Hotel Mazatlán

Hotel Vistamar Reviews

Reviews

6.6
Rating 10 - Excellent. 14 out of 32 reviews
Rating 8 - Good. 4 out of 32 reviews
Rating 6 - Okay. 1 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 11 out of 32 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Elia, DUBLIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La chica de la recepción súper grosera, negativa e indispuesta. No se debería dedicar a atender a turistas. Llegamos de noche y no nos atendía, fue grosera con mi hija que no estaba haciendo nada, solo se tardó en pasar por la puerta por que tiene 4 años. Además le pedí un cuarto en el primer piso por que estoy discapacitada y lo que hizo fue lo siguiente: dijo que la habitación estaba en el 2 piso a la vuelta de la recepción y no, el cuarto que nos dio fue el más alejado y más arriba, tuve que subir y bajar y luego en la lluvia buscar la habitación. Deberían correrla. Le dije que nos trataba así por qué ella no era la dueña. Yo también me dedico a la hospitalidad y a esta persona hace un trabajo pésimo!
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 3 nights in May 2025

10/10 Excellent

Elmer

Disliked: Cleanliness, staff & service, property conditions & facilities
Dead center to it all
Stayed 1 night in May 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I sliced my toe open on the shower drain and bled for two days to start the trip. They did not grant me a new room after I requested one and offered no compensation of any kind. They replaced the broken drain. It felt very low budget. I do not recommend
Stayed 5 nights in Mar 2025

10/10 Excellent

Deya

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un edificio que cumple con servicios básicos sin lujos
Stayed 1 night in Aug 2025

10/10 Excellent

julio cesar

Stayed 5 nights in Aug 2025

4/10 Poor

Natali

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Cucarachas en la habitación

La primera habitación tenía demasiados moscos, Nos dieron otra donde había cucarachas, tuvimos que comprar veneno nosotras mismas, porque les comentamos y no hicieron nada al respecto,
Stayed 3 nights in Aug 2025

8/10 Good

Carmina Araceli

Traveled with family
Liked: Staff & service, room comfort
En general bien , precio calidad
Stayed 1 night in Aug 2025

10/10 Excellent

Sebastian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó que está enfrente del malecón y muy limpio
Stayed 1 night in Aug 2025

6/10 Okay

Flor Margarita

Traveled with family
Disliked: Cleanliness
En general esta en promedio bien Lo malo, las puertas estan en malas condiciones, las ventanas no cuentan con seguro, hay insectos y cucarachas en las habitaciones ofrecen wifi el cuál no es cierto
Stayed 2 nights in Aug 2025

10/10 Excellent

Rigoberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Martha Gpe

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
No hubo acceso ah Internet, no sirve la cocina mala limpieza, le falta una buena remodelacion y muy caro para las condiciones en la que se encuentra... Eso si tiene muy buena Ubicación queda exactamente frente a las Letras de MAZATLÁN
Stayed 2 nights in Aug 2025

2/10 Terrible

Paola

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nada recomendable

No lo recomiendo en lo absoluto El personal despota Muy sucio y las del aseo solo dicen que van a pasar a limpiar y nunca lo hacen Te piden un depósito e inventan cualquier cosa para no reembolsartelo
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesus

Stayed 1 night in Aug 2025

2/10 Terrible

Mónica

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Personal de recepción groseras

El personal de recepción groseras,la habitación se inundó a media noche,no tenían habitaciones para cambiarnos.
Stayed 1 night in Aug 2025

10/10 Excellent

Luis Jesús

Stayed 2 nights in Aug 2025

8/10 Good

Mayra Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Karla

Stayed 3 nights in Jul 2025

10/10 Excellent

jose juan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2025

2/10 Terrible

Otilio

Hablé por teléfono para confirmar mi reservación y me dijeron que no había ninguna reservación a mi nombre, por lo tanto no me hospede en el hotel Vistamar
Stayed 3 nights in Jun 2025

2/10 Terrible

Linda Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No es fiel a sus fotos
Stayed 1 night in May 2025

2/10 Terrible

Aquiles

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mala experiencia, me entregaron un cuarto sin acear, me cambiaron de cuarto y el que me dieron se tiró el agua del bañó pedí que lo acearan y solo me dieron un trapeador para que yo cecara el agua que se avía tirado que porque no avía personal de limpieza no cuentan con internet mala experiencia en general jamas regreso a este lugar.
Stayed 1 night in May 2025

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena vista me gusto el lugar
Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025