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Olas Altas Inn Hotel & Spa

3.5 star property

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Photo gallery for Olas Altas Inn Hotel & Spa

Outdoor pool
Spa
Standard Room | Premium bedding, blackout drapes, iron/ironing board, cribs/infant beds
Front of property
Gift shop

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Spa
  • Housekeeping
  • Room service

Explore the area

Map
Ave Del Mar No 719, Mazatlán, SIN, 82140
  • The Mazatlan Malecón
    ‪1 min walk‬
  • Playa Norte
    ‪7 min walk‬
  • Mazatlán Aquarium
    ‪9 min walk‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room for two

Standard Room for two | Premium bedding, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room for two

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, blackout drapes, iron/ironing board, cribs/infant beds

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, blackout drapes, iron/ironing board, cribs/infant beds

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior

Premium bedding, blackout drapes, iron/ironing board, cribs/infant beds

Room Superior

  • Sleeps 2
  • 1 King Bed(s)

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About this property

Olas Altas Inn Hotel & Spa

3.5-star Mazatlán hotel steps from The Mazatlan Malecón
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Olas Altas Inn Hotel & Spa offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Beds feature premium bedding. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. This Mazatlán hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Olas Altas Inn Hotel & Spa features an outdoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center. This Mazatlán hotel also offers a children's pool, a fitness center, and spa services. Complimentary valet parking is available on site.

Olas Altas Inn Hotel & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Olas Altas Inn Hotel & Spa has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 150 to 250 for adults and MXN 150 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • On the bay
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 300 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 250 for adults, and MXN 150 to 250 for children
  • Crib (infant bed) fee: MXN 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Olas Altas Inn Hotel
Olas Altas Inn Hotel Mazatlan
Olas Altas Mazatlan
Olas Altas
Olas Altas Inn Hotel Spa
Olas Altas Inn & Spa Mazatlan
Olas Altas Inn Hotel & Spa Hotel
Olas Altas Inn Hotel & Spa Mazatlán

Olas Altas Inn Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 977 reviews
Rating 8 - Good. 301 out of 977 reviews
Rating 6 - Okay. 158 out of 977 reviews
Rating 4 - Poor. 84 out of 977 reviews
Rating 2 - Terrible. 87 out of 977 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 11 nights in Oct 2024

10/10 Excellent

Candy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great location, amazing staff for the price you pay.
Stayed 1 night in Aug 2024

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!!!
Stayed 3 nights in Aug 2024

6/10 Okay

Guadalupe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Great location but probably won’t stay again.
Small parking lot. Our first night we had option to drive to a second parking lot away from hotel or park on the street on the side of the hotel. There really should be on site parking. Also 2 out of 4 days the AC did not work on our floor (5th) they have an old AC system that broke down during some construction. We then had to spend a night in another room because ours was just too hot. The receptionist had very stoic faces. Not friendly at all.
Stayed 4 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Anabel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in May 2024

8/10 Good

Victor

The staff was friendly and courteous. Being on the 4 th floor ocean view but the road noise was bad . Not the hotel’s fault by any means. Would definitely come back
Stayed 9 nights in May 2024

2/10 Terrible

Theresa Mendez

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs was very bad not friendly
Stayed 4 nights in May 2024

10/10 Excellent

Efren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para la semana de la moto, bastante estacionamiento.
Stayed 3 nights in May 2024

10/10 Excellent

Alejandro Macías

Stayed 4 nights in Apr 2024

6/10 Okay

Alban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and kind service from the whole hotel staff. Also in a central location close to many attractions. Only that it was very noisy at night from street noise/cars with loud music behind the hotel. Also the elevator makes a high pitched beeping noise that can be heard all night that was quite annoying
Stayed 4 nights in Mar 2024

6/10 Okay

Juan

Stayed 1 night in Mar 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms and friendly staff
Stayed 14 nights in Feb 2024

10/10 Excellent

daniel

Stayed 1 night in Feb 2024

2/10 Terrible

Jose

Stayed 2 nights in Feb 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
No coment
Stayed 2 nights in Jan 2024

8/10 Good

Dora

Stayed 5 nights in Jan 2024

2/10 Terrible

Candelario fajardo

Liked: Staff & service
The check in was process was not good. They also where one hour late on my room.
Stayed 1 night in Dec 2023

2/10 Terrible

Luis

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and close to a lot of stuff but beware they scam you with their pool towels saying that you didn’t turn them in, charge you $380 pesos per towel. If you like getting scammed this is the place you. Estafan aquí
Stayed 6 nights in Dec 2023

2/10 Terrible

leonel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unhappy with our stay in this Hotel. They failed to notify us it was under construction and our side of the building would be very noisy most of the day. Front desk staff very unproffesional and even rude at times. No food allowed in as they sold food and wanted you to consume theirs. Ended up gettinh a different room after several complaints as the noise was unbearable. Would not recommend

6/10 Okay

Ana Rosa Aguirre

Traveled with family
Liked: Cleanliness, staff & service
The staff were nice, hotel was clean. Very noisy at night
Stayed 5 nights in Dec 2023

2/10 Terrible

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
It was the worst property I have ever stayed at.. Staff was rude, Room didn’t have working A/C, notified front desk, they didn’t accommodate us in a different room. Checked out that same night I arrived! -0/10

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 5 nights in Nov 2023

8/10 Good

alecia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023