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Park Royal Beach Mazatlán

3.5 star property

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Photo gallery for Park Royal Beach Mazatlán

View from property
View from room
Interior
Outdoor pool, pool umbrellas, sun loungers
Premier Ocean View King Hot Tub | Beach/ocean view

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Housekeeping
  • Room service

Explore the area

Map
Av. Sabalo Cerritos No. 3110, Marina Mazatlán, Mazatlán, SIN, 82100
  • Witches Beach
    ‪1 min walk‬
  • Cerritos Beach
    ‪16 min walk‬
  • Mazatlan International Center
    ‪4 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room Ocean View King

Deluxe Room Ocean View King | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room Ocean View King

  • 286 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | View from room

Family Suite

  • 291 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for Deluxe Ocean View Double

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Ocean View Double

  • 286 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Ocean View King Hot Tub

Premier Ocean View King Hot Tub | 1 bedroom, in-room safe, desk, blackout drapes

Premier Ocean View King Hot Tub

  • 286 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

  • 291 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Partial Sea View

1 bedroom, in-room safe, desk, blackout drapes

Room Standard with Partial Sea View

  • Partial sea view
  • Sleeps 4

View all photos for Room Standard

1 bedroom, in-room safe, desk, blackout drapes

Room Standard

  • Sleeps 3

View all photos for Double Room Premium with Sea View

1 bedroom, in-room safe, desk, blackout drapes

Double Room Premium with Sea View

  • Sea view
  • Sleeps 2

View all photos for Room Standard with Partial Sea View

1 bedroom, in-room safe, desk, blackout drapes

Room Standard with Partial Sea View

  • Partial sea view
  • Sleeps 2

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About this property

Park Royal Beach Mazatlán

3.5-star hotel in Marina Mazatlan
Spend the day relaxing on the beach or pampering yourself at Park Royal Beach Mazatlán's full-service spa. Change of towels is available on request.
Park Royal Beach Mazatlán offers 78 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Park Royal Beach Mazatlán features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Park Royal Beach Mazatlán is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
La Veranda - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 272 to 300 for adults and MXN 272 to 300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Veranda

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Stereo

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 272 to 300 for adults, and MXN 272 to 300 for children
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses wind energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Park Royal Mazatlán Hotel
Park Royal Mazatlán Hotel Mazatlan
Park Royal Mazatlán Mazatlan
Park Royal Beach Resort Mazatlán Mazatlan
Park Royal Beach Mazatlán Mazatlan
Park Royal Mazatlán
Park Royal Mazatlan Hotel
Park Royal Mazatlan Mazatlan
Park Royal Mazatlan Mazatlan
Park Royal Mazatlan Hotel Mazatlan
Park Royal Homestay Mazatlán
Park Royal Beach Resort Mazatlán

Park Royal Beach Mazatlán Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 284 out of 897 reviews
Rating 8 - Good. 228 out of 897 reviews
Rating 6 - Okay. 157 out of 897 reviews
Rating 4 - Poor. 109 out of 897 reviews
Rating 2 - Terrible. 119 out of 897 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sandra

Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 for the staff! So, personable and friendly.
Stayed 4 nights in Mar 2025

10/10 Excellent

norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return!!

Great client services... pool and beach connected. Great room views.
Stayed 1 night in Mar 2025

10/10 Excellent

CRISTINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt safe and we had an amazing time. Staff members welcome us with a smile and they were super nice.
Stayed 1 night in Feb 2025

10/10 Excellent

CRISTINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice, always greeted us and Welcome us with a smile. We had an amazing time, we felt safe even, during the crazy high crime events happening around Mazatlan. We felt safe in the hotel.
Stayed 1 night in Feb 2025

8/10 Good

Norma

Stayed 1 night in Feb 2025

8/10 Good

Christopher, ARLINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Royal is a nice upscale hotel set on a spectacular location overlooking the Pacific Ocean. The main attraction for me was the ocean view and the ocean air. That didn't work. I was surprised that the room windows were dirty and that you could not open the windows to let air in. What's the point of an ocean view in that case? Plus, despite the hotel being mostly empty mid-week, they put me in a less desirable location. (Low floor, angle view.) Note to management...please give your customers a decent room when you have them available.
Stayed 2 nights in Mar 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Buena experiencia, las personas súper atentas
Stayed 1 night in Feb 2025

10/10 Excellent

Nimsy L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Carlos

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the hotel was great the only one thing I didn't like is the pressure the staff gives you to buy there vacation packages they offer us free breakfast and it was a seminar to have us buy their vacation package at last they told us to pay for breakfast because we were not interested on buying anything from them that was very rude from their part. Other than that very nice place !!
Stayed 3 nights in Nov 2024

10/10 Excellent

ISAAC FEHR

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Loved the place
Stayed 4 nights in Sep 2024

2/10 Terrible

Jonathan

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2024

8/10 Good

Ana Bertha, San pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the quietness the big pool.
Stayed 5 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Nos pasamos un día muy tranquilo y feliz , pensamos regresar . Gracias
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool
Stayed 3 nights in Aug 2024

8/10 Good

Jose Fernando

Traveled with partner
Liked: Cleanliness, amenities
Te hacen perder mucho tiempo en el check in y se te desconfiguran las pulseras seguido
Stayed 2 nights in Aug 2024

10/10 Excellent

Armando, durango

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge, Seymour

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

Kimberley A

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It is on the beach, and every room has a view which is nice. It Is very dirty, the windows, walls, light switches, ceiling, sink, fixtures, and furniture were not clean. They ran out of pool towels and we were told we would get one in 20 minutes, but that did not happen. The service was slow at first but with a good tip with first drink it improved. The breakfast was over priced for what was available. Garbage all over the beach on the side of the hotel, which is sad. We will not be staying here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Juan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, no room service, nobody clean the room. Don’t stay here!
Stayed 2 nights in Jun 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good just at the restaurant I had a bad service one day from the 7 days I was there. Room was clean everyday but not change bedding and towels everyday. But in general was a good experience I will do this hotel again.
Stayed 7 nights in Jun 2024

8/10 Good

Edwin

Liked: Staff & service
It was a very beautiful area, yet affordable.
Stayed 2 nights in Jun 2024