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Park Royal Beach Mazatlán

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Royal Beach Mazatlán

View from property
Outdoor pool, pool umbrellas, sun loungers
On the beach
On the beach
Aerial view

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service
  • Spa

Explore the area

Map
Av. Sabalo Cerritos No. 3110, Marina Mazatlán, Mazatlán, SIN, 82100
  • Cerritos Beach
    13 min walk
  • Bula
    3 min drive
  • Marina Mazatlan Golf Course
    4 min drive
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    32 min drive

Room options

View all photos for Deluxe Room Ocean View King

Deluxe Room Ocean View King | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room Ocean View King

  • 286 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Ocean View 2 Double Beds

Deluxe Room Ocean View 2 Double Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room Ocean View 2 Double Beds

  • 286 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Ocean View

Premier Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Ocean View

  • 286 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Run of the House-Non refundable.Run .

In-room safe, blackout drapes, iron/ironing board, free WiFi

Run of the House-Non refundable.Run .

  • 286 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About this property

Park Royal Beach Mazatlán

3.5-star hotel in Marina Mazatlan
Catch some rays at the beach or spend the day relaxing at Park Royal Beach Mazatlán's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Change of towels is available on request.
Park Royal Beach Mazatlán offers 78 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Park Royal Beach Mazatlán features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Park Royal Beach Mazatlán is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
La Veranda - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 272 to 300 for adults and MXN 272 to 300 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Veranda
  • Marlin Azul

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 272 to 300 for adults, and MXN 272 to 300 for children
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses wind energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Park Royal Mazatlán Hotel
Park Royal Mazatlán Hotel Mazatlan
Park Royal Mazatlán Mazatlan
Park Royal Beach Resort Mazatlán Mazatlan
Park Royal Beach Mazatlán Mazatlan
Park Royal Mazatlán
Park Royal Mazatlan Hotel
Park Royal Mazatlan Mazatlan
Park Royal Mazatlan Mazatlan
Park Royal Mazatlan Hotel Mazatlan
Park Royal Homestay Mazatlán
Park Royal Beach Resort Mazatlán

Park Royal Beach Mazatlán Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 256 out of 839 reviews" "
Rating 8 - Good. 213 out of 839 reviews" "
Rating 6 - Okay. 151 out of 839 reviews" "
Rating 4 - Poor. 104 out of 839 reviews" "
Rating 2 - Terrible. 115 out of 839 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Armando, durango

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge, Seymour

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

Kimberley A

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It is on the beach, and every room has a view which is nice. It Is very dirty, the windows, walls, light switches, ceiling, sink, fixtures, and furniture were not clean. They ran out of pool towels and we were told we would get one in 20 minutes, but that did not happen. The service was slow at first but with a good tip with first drink it improved. The breakfast was over priced for what was available. Garbage all over the beach on the side of the hotel, which is sad. We will not be staying here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Juan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, no room service, nobody clean the room. Don’t stay here!
Stayed 2 nights in Jun 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good just at the restaurant I had a bad service one day from the 7 days I was there. Room was clean everyday but not change bedding and towels everyday. But in general was a good experience I will do this hotel again.
Stayed 7 nights in Jun 2024

8/10 Good

Edwin

Liked: Staff & service
It was a very beautiful area, yet affordable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria Lourdes Chaparro, Grand Prairie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo súper bien
Stayed 5 nights in May 2024

8/10 Good

Dana

Stayed 2 nights in Apr 2024

4/10 Poor

Sergey

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

KATHLEYA, WOODSCROSS

Disliked: Cleanliness, property conditions & facilities
The picture as advertised is not the same as the actual hotel especially the rooms. It’s run down and not kept up.
Stayed 3 nights in Apr 2024

4/10 Poor

Jhoana, Bakersfield

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Jhoana, Bakersfield

Traveled with partner
Disliked: Amenities, property conditions & facilities
Although the appearance of the hotel seems nice. The rooms are horrible. As guest you’re unable to have the windows open and if they are slightly open the security guard will have the receptionist go into the room to close them. The rooms smelled very closed in due to lack of air venting out. The security was also rude if he saw guest drinking other beer that’s not served in the restaurant from the hotel.
Stayed 6 nights in Apr 2024

2/10 Terrible

Bob

sucks
we never got to stay as volaris changed our flight for the 9th and we missed the eclipse we planed for for 2 years and my birthday April 11th. Horrible they would not help us with a refund or a stay later on under the circumstances . just horrible customer service. We love Mazatlán and Mexico and is the first time we have been treated so badly.
Stayed 1 night in Apr 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service
Decent Hotel with Good Service
Good was good. Nice beach. Accommodations were a bit dated.
Stayed 1 night in Apr 2024

4/10 Poor

Susan

Stayed 4 nights in Apr 2024

4/10 Poor

James D

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great staff, but a lot left to be desired!
We went to Mazatlan for the 4/9/2024 eclipse and chose to stay at Park Royal over a nearby all inclusive to be a little bit closer to town. Hotel was overall affordable. The staff was amazing and it was evident that the entire crew from ownership down wanted to make a great impression. Breakfast buffet was very good and very fairly priced. Pool was nice and beach area was great. There is a bus that runs all day in front of the hotel to take you downtown for food/drinks and only costs about $1/person each way. Negatives: I was hit with a Time share pitch right when i walked inside the door. I could only pay for things in the restaurant with Visa- no cash/peso or AmEx. But if I wanted to tip, I had to tip in cash/peso and couldn't put that on the card. The "bar" is basically useless and nobody was hardly ever staffing it and certainly nobody was sitting there having a drink. There is not much to do around the hotel as far as food/drink, so you almost have to catch the bus into town to do anything. THE BEDS ARE HORRIBLE!! I felt like I was sleeping on a table top. No basic toiletries in the bathroom like wash cloths (only got 1 towel), soap, lotion... that are pretty common in most hotels. THERE WERE NO TV CHANNELS IN ENGLISH, AND NO WAY TO PUT ENGLISH SUBTITLES ON THE TVS. I understand it's Mexico and I respect that you need to acclimate when you travel to another country, but they are obviously looking for the US$, so at least give me a sports channel and a movie channel.
Stayed 7 nights in Apr 2024

2/10 Terrible

Gerardo

Disliked: Cleanliness, property conditions & facilities
Nos dieron la habitación 1 hora y media después de la hora de llegada, el cuarto olía a caño, no hubo toallas por 2 horas y el staff no muy servicial
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Stayed 1 night in Mar 2024

2/10 Terrible

Jose

Stayed 3 nights in Feb 2024

4/10 Poor

Yeimy

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and found a cockroach in the bathroom.
Stayed 1 night in Jan 2024

10/10 Excellent

Neil

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room with excellent folks working there that spoke very good English
Stayed 4 nights in Feb 2024

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful ocean views. Common areas lovely and well maintained. Rooms quite dated but clean. No mini fridge in rooms. Staff friendly and helpful. Restaurant a little on the pricey end.
Stayed 3 nights in Feb 2024

8/10 Good

Wilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the infinity pool and that it is situated on the beach. The staff and service were amazing. The only downfall was that it was noisy. Constant traffic noise from the street, which I'm not used to.
Stayed 7 nights in Jan 2024

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view
Stayed 1 night in Feb 2024