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Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

Private pool
4 bars/lounges, swim-up bar, poolside bar
Fridge, microwave, oven, stovetop
Couples treatment rooms, sauna, spa tub, steam room, body treatments
On the beach

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Housekeeping
  • Air conditioning
  • Kitchen

Explore the area

Map
Avenida Ernesto Coppel Campan S/N, Mazatlán, SIN, 82110
  • The Mazatlan Malecón
    18 min drive
  • Jose Maria Pino Suarez Municipal Market
    20 min drive
  • Plaza Machado
    20 min drive
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    11 min drive

Room options

View all photos for Villa, 3 Bedrooms

Villa, 3 Bedrooms | 3 bedrooms, in-room safe, iron/ironing board, free cribs/infant beds

Villa, 3 Bedrooms

  • 1800 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Beds

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Pool

Pueblo Bonito Mazatlan - All Inclusive

Pool
Hot Tub
All inclusive
Kids pool
4.5 out of 5, Wonderful, (1006)
The price is $230
per night
$230 total
includes taxes & fees
Jan 4 - Jan 5
Pueblo Bonito Mazatlan - All Inclusive

About this property

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

4.5-star Mazatlán property with 5 restaurants
Catch some rays at the beach or spend the day relaxing at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive offers 7 air-conditioned accommodations with private pools and outdoor private spa tubs. Accommodations offer separate sitting areas and include dining tables. Plasma televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star property have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This Mazatlán property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
Armonia Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive features outdoor tennis courts and an outdoor pool. Dining is available at one of the property's 5 restaurants. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This all-inclusive property also offers a spa tub, a fitness center, and a sauna. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive is a smoke-free property.

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive has 5 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Dining table
  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • 3 private bathrooms
  • Free toiletries
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium cable channels
  • Private pool

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests will receive an email from the property 2 weeks prior to arrival with online check-in information.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free WiFi in public areas has a 4-device limit
Guests under 18 years old are not allowed in the spa

Property is also known as

Emerald Estates Hotel
Emerald Estates Hotel Mazatlan
Emerald Estates Mazatlan
Emerald Estates All Inclusive Mazatlan
Pueblo Bonito Emerald Luxury Villas All Inclusive Mazatlan
Pueblo Bonito Emerald Luxury Villas All Inclusive
Pueblo Bonito Emerald Luxury Villas Spa All Inclusive

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 36 reviews" "
Rating 8 - Good. 7 out of 36 reviews" "
Rating 6 - Okay. 5 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 2 out of 36 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was wonderful
Stayed 3 nights in May 2024

8/10 Good

Kirsten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking: I went through Expedia to book my package and vacation, which was 6 days at the Emerald Estates Luxury Villas, part of the Pueblo Bonito Resorts properties, all-inclusive package. The booking was easy, straightforward, and left little to vague interpretation or fine print nonsense. The package was stated as an all inclusive package with access to the other resort property that was more activities-based and featured more restaurants to choose from. These restaurants claim to be part of the all-inclusive package but beware of some items on the menu that will be out of pocket. Those are not itemized or disclosed in their entirety in its listing, booking, or disclosures, that I saw. The airlines were included in the package, which was outstanding. However, please note that you will need to choose from the package flights available. Ours were two connections to Mazatlan, and three coming back, it was rough. Alternative flights would have cost us 500 dollars more per person. The property: Wow!! that's all I have to say. Exactly as advertised. We saw a three bedroom four bath, private pool and hottub, on the property, and part of the all-inclusive package. All in 5,400 dollars for the week (property, flights, all-inclusive), even with the final charges (as I'll detail later) we didn't bust our budget of 6,000 dollars US. There is a 4 dollar room service charge every time they go out. We mostly got room service and averaged about three times a day resulting in about 60 doll
Stayed 5 nights in Mar 2024

6/10 Okay

Koni

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Outside & inside and the service did not match. Outside is total OMG, one of the best I have ever stayed anywhere in the world. Inside is outdated and BWS linens were no more than 3 Stars. Furnitures need to be replaced & the floors need to be refurbished. Services need to be much improved and the training of the staff is much needed. There are only two restaurants to serve close to 500 guest rooms and the menus are the same everyday. But, we are so enchanted by the grounds surround the hotel and the many varieties of palm trees and other plans are so beautiful and bountiful. The waterfalls and koi bonds and flamingo and exotic birds added on top of the lushes landscapes. The sunset took our breath away also. Last comment is that put your valuables in the safe.
Stayed 1 night in Mar 2024

6/10 Okay

Koni

Traveled with partner
Liked: Cleanliness
The greens & the ground of the property was superb. Beautiful and lushes. The room is Ok but very old with chilled tiles and the furnitures are very outdated. Staff are OK but not 5 Star quality. Some are great and others didn’t quite understood the high class hospitality service. Very strict in their rules and not quite understood the customer’s needs. However, Jesus, the driver was fantastic!
Stayed 2 nights in Feb 2024

8/10 Good

Koni

Traveled with partner
Liked: Cleanliness, staff & service
The ground is magestic, one of the best in the world but the rooms are outdated and the furnitures are old.
Stayed 3 nights in Feb 2024

10/10 Excellent

HILDA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 4 nights in Aug 2023

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love the cleanliness of this whole beautiful resort, it felt very luxurious and the villas were absolutely gorgeous

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have more varieties of food choices and more beach chairs!!
Stayed 5 nights in Jun 2022

4/10 Poor

Anthony

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
would not utilize the villas have not be update in years, property and furniture show it.
Stayed 3 nights in May 2022

8/10 Good

SELENE L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Nicole, Ontario Canada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Great food. Just not much to do on site. No entertainment besides a couple of nights of live music at Kelly’s bar. No night club/dancing. No on site water activities. No basketball courts. We did make use of the volleyball and tennis courts however more options for teenagers would have been nice. Also only 2 options for restaurants (buffet or the bistro which is sit down menu ) you can order from the pool side as well though which was nice for lunches. We stayed in a villa which was beautiful and very nice to have our own pool. Overall it is a beautiful resort with amazing staff. I would highly recommend for more of a relaxation vacation just not a great option for those that like to keep busy (with teenagers) unless you plan to go to town a few times.
Stayed 6 nights in Dec 2019

2/10 Terrible

Marcela

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing. Staff was very helpful. The city of Mazatlán was overall a very entertaining and fun city.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emerald Estates nice stay with caveat
Big resort with beautiful pools to choose from and nice grounds. Villas were very spacious and super clean. Tennis courts in good conditions and with a pro on site. Restaurants were crowded. Watch out for the water and food with fresh water. We both went home with Montezuma's Revenge.

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Ykeya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

CAROL ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquilo ya sea familiar o plan adultos
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura Cristina Lopez, Chihuahua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limpieza excelente y atencion
Stayed 3 nights in May 2024

6/10 Okay

Jorge

Liked: Staff & service, property conditions & facilities
No hubo dos dias agua en un Villa donde estábamos 10 personas
Stayed 3 nights in Jan 2024

10/10 Excellent

Isalin

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar
Stayed 3 nights in Nov 2023

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente.
Stayed 1 night in Nov 2023