Hotel Riu Emerald Bay - All Inclusive

3.5 star property

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Photo gallery for Hotel Riu Emerald Bay - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Poolside bar
5 outdoor pools, pool umbrellas, sun loungers
Lobby
5 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110
  • Place, Witches Beach
    ‪1 min walk‬
  • Place, Mazagua Aquatic Park
    ‪2 min drive‬
  • Place, The Mazatlan Malecón
    ‪19 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

Suite

  • 581 sq ft
  • Sleeps 6
  • Free WiFi

Suite Superior with Sea View

  • Sea view
  • 624 sq ft
  • Sleeps 2
  • Free WiFi

Room Standard with Sea View

  • Sea view
  • 333 sq ft
  • Sleeps 3
  • Free WiFi

Suite Junior with Sea View

  • Sea view
  • 419 sq ft
  • Sleeps 2
  • Free WiFi

Room Superior with Sea View

  • Sea view
  • 398 sq ft
  • Sleeps 4
  • Free WiFi

Standard Double Room (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Sea View (M)

8.8 out of 10
Excellent
(11 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Jetted Tub, Sea View (M)

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Room, Sea View (M)

7.8 out of 10
Good
(15 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Double Room (B2C-US)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, Ocean View (B2C-US)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room, Ocean View (B2C-US)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Suite, Jetted Tub, Ocean View (B2C-US)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Double Room (U)

8.6 out of 10
Excellent
(13 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Suite, 2 Bedrooms (U)

8.6 out of 10
Excellent
(12 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds
  • Free WiFi

Family Suite, 2 Bedrooms (Superior, U)

9.0 out of 10
Wonderful
(8 reviews)
  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Superior Double Room (B2C-US)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Suite, 2 Bedrooms (B2C-US)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Family Suite, 2 Bedrooms (Superior, B2C-US)

  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Superior Room (M)

8.8 out of 10
Excellent
(30 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Family Suite, Garden View (M)

9.6 out of 10
Exceptional
(10 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Family Suite, 2 Bedrooms (Superior, M)

8.8 out of 10
Excellent
(5 reviews)
  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Family Room, Ocean View (U)

8.4 out of 10
Very good
(20 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Family Room, Sea View (L)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(12 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, Ocean View (M)

8.6 out of 10
Excellent
(28 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, Ocean View (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Duplex (M)

9.0 out of 10
Wonderful
(4 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

Duplex (L)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

Superior Double Room (L)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Family Suite, 2 Bedrooms (L)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Family Suite, 2 Bedrooms (Superior, L)

  • 904 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Junior Suite, Sea View (L)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room (C)

8.8 out of 10
Excellent
(16 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Superior Double Room (C)

7.4 out of 10
Good
(9 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Ocean View (C)

9.4 out of 10
Exceptional
(15 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite, Jetted Tub, Ocean View (C)

8.0 out of 10
Very good
(3 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Suite, 2 Bedrooms (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Family Suite, 2 Bedrooms (Superior | C)

  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Family Room, Ocean View (C)

7.8 out of 10
Good
(7 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Duplex (Room | C)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds
  • Free WiFi

Double Room, Ocean View (E)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room, Ocean View (E)

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (E)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Jetted Tub, Ocean View (E)

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(3 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Duplex (Room | B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

Double Room, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

Superior Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

Family Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Family Suite, 2 Bedrooms (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Duplex (Room | B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds
  • Free WiFi

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room, Ocean View (Kids Free | C)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Family Room, Ocean View (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Superior Double Room (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Suite, 2 Bedrooms (E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Suite, 2 Bedrooms (Superior | E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Duplex (Room | E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (E)

  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

Double Room (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Room Superior with Garden View

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 419 sq ft
  • Sleeps 4
  • Free WiFi

Family Suite -6 guests- with Garden View

  • Garden view
  • 645 sq ft
  • Sleeps 6
  • Free WiFi

Family Suite -8 guests- Superior

  • 904 sq ft
  • Sleeps 8
  • Free WiFi

Double Room (U)

8.2 out of 10
Very good
(55 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, Ocean View (U)

8.0 out of 10
Very good
(29 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Duplex (Room | U)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

Suite, Jetted Tub, Ocean View (U)

9.0 out of 10
Wonderful
(8 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

About this property

Hotel Riu Emerald Bay - All Inclusive

3.5-star property in Cerritos
Catch some rays at the beach or spend the day relaxing at Hotel Riu Emerald Bay - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Emerald Bay - All Inclusive offers 1028 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mazatlán property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.

Guests under 18 years old are not allowed in the health club or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 6 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Emerald Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Emerald Bay - All Inclusive features a full-service spa, a complimentary water park, and 5 outdoor swimming pools. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 7 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of 3 meeting rooms and limo/town car service. Event facilities measuring 5167 square feet (480 square meters) include conference space. This Art Deco property also offers a children's pool, a health club, and a nightclub. Complimentary self parking is available on site.

Hotel Riu Emerald Bay - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Las Tres Islas - This buffet restaurant serves breakfast and dinner.
Bamboo - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Tabasco - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Las Gaviotas - This poolside buffet restaurant serves lunch and dinner. Open daily.
Sports Bar - Onsite sports bar. Open 24 hours. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Las Gaviotas
  • Las Tres Islas
  • Sports Bar
  • Tabasco

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,167 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 2 buildings
  • 20 floors
  • Art Deco architecture
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Emerald Bay Riu

Riu Emerald

Riu Emerald Bay

Riu Emerald Bay All Inclusive

Riu Emerald Bay All Inclusive Mazatlan

Riu Emerald Bay Mazatlan

Riu Emerald Bay All Inclusive All-inclusive property Mazatlan

Riu Emerald Bay All Inclusive All-inclusive property

Riu Emerald Inclusive inclusi

Hotel Riu Emerald Bay - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1263 out of 2260 reviews
Rating 8 - Good. 500 out of 2260 reviews
Rating 6 - Okay. 244 out of 2260 reviews
Rating 4 - Poor. 128 out of 2260 reviews
Rating 2 - Terrible. 125 out of 2260 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Bryan

Stayed 7 nights in Feb 2026

10/10 Excellent

Rochelle

Stayed 7 nights in Jan 2026

10/10 Excellent

Colby Brennan, New Westminster

Stayed 7 nights in Dec 2025

8/10 Good

Crystal, Sherwood Park

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous and helpful! The only thing that was annoying about the whole experience was the bands that played on the beach. The noise was awful as three bands were playing at once all afternoon and into the evening. If something could be done about that situation I would return for another stay.
Stayed 14 nights in Jan 2026

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staffing in all areas of Riu were professional, welcoming, and made our stay very comfortable. Thank you Riu!
Stayed 2 nights in Feb 2026

8/10 Good

Dwayne

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 5 nights in Jan 2026

6/10 Okay

sam

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was in good condition, however, took 5 hours after arrival to get the air condition started, and also 5 hours to get much needed mattresses and pillows
Stayed 6 nights in Jan 2026

8/10 Good

Louise

Stayed 4 nights in Jan 2026

10/10 Excellent

Maureen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beach is beautiful, rooms are clean, staff are friendly
Stayed 7 nights in Jan 2026

10/10 Excellent

Maria Fatima

Stayed 6 nights in Jan 2026

10/10 Excellent

Terez Kollega

Stayed 21 nights in Jan 2026

10/10 Excellent

Catherine Louise

Great service in all aspects of the resort. Clean, Courteous, Accommodating, amenities something for everyone.
Stayed 9 nights in Jan 2026

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, amenities
Room was very clean all staff were very pleasant
Stayed 7 nights in Jan 2026

10/10 Excellent

Cornelius neufeld

Stayed 7 nights in Jan 2026

10/10 Excellent

Emilio

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great variety of food choices for the whole family. Clean hotel with awesome personnel.
Stayed 2 nights in Jan 2026

8/10 Good

Arka

Stayed 7 nights in Dec 2025

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious with a gorgeous ocean view! The beach is large and there’s always loungers available. It’s nice that this resort is located away from all the other hotels, restaurants, bars, etc… Very relaxing!
Stayed 8 nights in Jan 2026

8/10 Good

Barbara

Stayed 7 nights in Jan 2026

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean resort, fun activities, loud room above us, pools all close at 6:00
Stayed 6 nights in Jan 2026

8/10 Good

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
The resort is very nice clean rooms. Lots to do. The food could be better.
Stayed 6 nights in Jan 2026

10/10 Excellent

Rodney, Sherwood park

Stayed 14 nights in Dec 2025

10/10 Excellent

Khadra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff clean facilities and good food!
Stayed 7 nights in Dec 2025

8/10 Good

Darrell

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and clean, staff was great. The buffet was very good, lots of variety, however the al a carte restaurants were disappointing.
Stayed 10 nights in Jan 2026

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant and helpful staff!
Stayed 7 nights in Jan 2026

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is good
Stayed 5 nights in Jan 2026