*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- In-room minibar (all beverages included)
- In-room liquor dispensers
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities
- Fitness facilities
- Volleyball
Lessons/classes/games
- Aerobics
Entertainment
- Onsite entertainment and activities
- Access to onsite nightclubs
- Onsite live performances
Not included
- Golf green fees
- Use of golf cart
- Use of golf equipment
- Motorized water sports
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- Access to onsite nightclubs included
- Aerobics classes/lessons included
- Buffet-style meals included
- Onsite entertainment and activities included
- A la carte dining included
- Gratuities included
- Additional gratuities accepted
- Fitness facilities included
- All meals included
- Volleyball included
- Motorized water sports not included
- All available beverages included
- Golf green fees not included
- Minibar (all beverages included)
- Use of golf equipment not included
- Use of golf cart not included
- In-room liquor dispensers
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
- All non-motorized water sports included
- Onsite live performances included
Property Features
Hotel Riu Emerald Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Hotel Riu Emerald Bay - All Inclusive features a full-service spa, a complimentary water park, and 5 outdoor swimming pools. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 7 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 3.5-star property consist of 3 meeting rooms and limo/town car service. Event facilities measuring 5167 square feet (480 square meters) include conference space. This Art Deco property also offers a children's pool, a health club, and a nightclub. Complimentary self parking is available on site.
Hotel Riu Emerald Bay - All Inclusive has designated areas for smoking.
- Daily
- Waterslide
- Number of outdoor pools - 5
- Number of hot tubs - 1
- Locally-owned & organized tours & activities
- Showcase for local artists
- Children's club
- 24-hour front desk
- All property's electricity comes from renewable sources
- Porter/bellhop
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- No single-use plastic stirrers
- Limo or town car service available
- Computer station
- No single-use plastic straws
- Water-efficient showers only
- Conference space size (meters) - 480
- Number of meeting rooms - 3
- Luggage storage
- Secured bicycle storage
- Free buffet breakfast
- Hair salon
- ATM/banking
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Total number of rooms - 1028
- Number of floors - 20
- Number of buildings/towers - 2
- Coffee/tea in common areas
- Rooftop terrace
- Number of bars/lounges - 7
- Number of poolside bars - 2
- Full-service spa
- Number of swim-up bars - 2
- Free water park access
- Conference space
- Free breakfast
- Spa treatment room(s)
- Billiards or pool table
- Grocery/convenience store
- Tours/ticket assistance
- Year Built - 2008
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Babysitting or childcare (surcharge)
- Children's club (free)
- Nightclub
- Children's pool
- Spa services on site
- Wheelchair accessible – no
- Number of restaurants - 5
- Conference space size (feet) - 5167
- Vegetarian breakfast available
- Beach towels
- Television in common areas
- Wedding services
- Garden
Room Amenities
Hotel Riu Emerald Bay - All Inclusive offers 1028 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mazatlán property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Ceiling fan
- In-room climate control (air conditioning)
- Free bottled water
- Premium TV channels
- Blackout drapes/curtains
- Shower/tub combination
- In-room safe (laptop compatible)
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 4
- Housekeeping on request
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Change of towels (on request)
- Energy-saving switches
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Las Tres Islas - This buffet restaurant serves breakfast and dinner.
Bamboo - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Tabasco - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Las Gaviotas - This poolside buffet restaurant serves lunch and dinner. Open daily.
Sports Bar - Onsite sports bar. Open 24 hours. Open daily.
Spa Services
Renova Spa has 6 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 6
- Massages on beach
- Body treatments
- Body wraps
- Facial treatments
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Sauna in spa
- Hot tub in spa
- Minimum age to access spa is 18
- Massages
Nearby Activities
A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a sauna.
Guests under 18 years old are not allowed in the health club or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Beach volleyball on site
- Golfing nearby
- Windsurfing on site
- Fitness classes on site
Hotel Policies
Payment types
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 11 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
Debit cards not accepted
Humane animal treatment
Staffed front desk
Guest education on local ecosystems and culture
Credit card pre-authorization
Comprehensive food waste policy
Comprehensive recycling policy
No elevators
Smoke detector
Service animals not allowed
Children and extra beds
- Children are welcome.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- Emerald Bay Riu
- Riu Emerald
- Riu Emerald Bay
- Riu Emerald Bay All Inclusive
- Riu Emerald Bay All Inclusive Mazatlan
- Riu Emerald Bay Mazatlan
- Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
- Riu Emerald Bay All Inclusive All-inclusive property
- Riu Emerald Inclusive inclusi
Awards & Affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Travelife
Hotel Reviews
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