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The Inn At Mazatlan

3.5 star property

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Photo gallery for The Inn At Mazatlan

Relax by the pool surrounded by palm trees and enjoy stunning ocean views from the balcony.
Relax by the pool surrounded by palm trees and lounge chairs, with a central fountain creating a soothing atmosphere.
Relax in our spacious lobby with a seating area, staircase, and floor-to-ceiling windows offering a view of the outside.
Relax with a soothing ocean view, enjoy a rejuvenating massage, and unwind in a serene spa setting.
Welcome to our hotel lobby, featuring a reception desk, comfortable seating area, and a large potted plant.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Hot Tub
  • Bar
  • Breakfast available

Explore the area

Map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
  • El Cid Country Club Golf Course
    ‪16 min walk‬
  • Cerritos Beach
    ‪5 min drive‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

8.8 out of 10
Excellent
(26 reviews)
  • 388 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Partial Ocean View

8.4 out of 10
Very good
(15 reviews)
  • 667 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View

9.0 out of 10
Wonderful
(8 reviews)
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite, City View

8.8 out of 10
Excellent
(3 reviews)
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, Oceanfront

Junior Studio Suite, Oceanfront | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Studio Suite, Oceanfront

8.4 out of 10
Very good
(21 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Oceanfront

8.8 out of 10
Excellent
(23 reviews)
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Luxury Suite, Ocean View

8.4 out of 10
Very good
(17 reviews)
  • 635 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room Standard with Partial Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Double Room Standard with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Luxury with Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Quadruple Suite Luxury with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite Junior with Partial Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Side Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Street View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Street View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Quadruple Suite Classic with Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Quadruple Suite Classic with Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 6

About this property

The Inn At Mazatlan

3.5-star hotel in Zona Dorada
Spend the day catching some rays at the beach, relaxing by one of The Inn At Mazatlan's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
The Inn At Mazatlan offers 177 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to balconies. Accommodations at this 3.5-star hotel have kitchens with microwaves. Bathrooms include showers.

This Mazatlán hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Paradise Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

The Inn At Mazatlan features 2 outdoor swimming pools and 5 hot tubs. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers spa services, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Inn At Mazatlan is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Papagayo Restaurant - This beachfront restaurant specializes in Regional cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Self parking on site (MXN 50 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 248 to 338 for adults and MXN 124 to 169 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Papagayo Restaurant

Things to do

  • 2 outdoor pools
  • 5 hot tubs
  • Full-service spa
  • Shopping
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 4 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Kitchen
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 248 to 338 for adults, and MXN 124 to 169 for children
  • Self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Name change requests on reservations will not be accommodated.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

The Inn At Mazatlan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 481 out of 1008 reviews
Rating 8 - Good. 264 out of 1008 reviews
Rating 6 - Okay. 133 out of 1008 reviews
Rating 4 - Poor. 69 out of 1008 reviews
Rating 2 - Terrible. 61 out of 1008 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

jerry bill

Liked: Cleanliness, staff & service
Stayed 21 nights in Mar 2025

10/10 Excellent

Jose Louis

Stayed 1 night in Apr 2025

6/10 Okay

Vasiliy

Liked: Cleanliness, property conditions & facilities
I would give an excellent review, but two of my towels were stolen from the beach. The staff refused to investigate this incident, although they would be able to see what happened on the camera, and made me to pay money for these two cheap towels. I was very disappointed.
Stayed 7 nights in Apr 2025

6/10 Okay

DANNY, LYNNWOOD

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Friends weren't allowed to come to my room when I changed to go out. Low quality liquor was being used as top shelf.
Stayed 8 nights in Mar 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff always friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Andres

Stayed 4 nights in Apr 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2025

10/10 Excellent

Madison Cole

Great place in the middle of all the action
Stayed 7 nights in Mar 2025

10/10 Excellent

Ana Lidia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach area in Mazatlan, pools are very well maintained and clean. Very nice
Stayed 5 nights in Mar 2025

8/10 Good

Martha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The maid service was not as good as it should have been. We complained several times that the soap dispenser in the bathroom didn’t work. Never fixed.
Stayed 14 nights in Mar 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff. Love the location. Love the pools. Love the food. Love it all.
Stayed 1 night in Mar 2025

2/10 Terrible

Edward, Marana

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The first room we had was old in need of repairs , run down older side of property! The next room wasnt much better sliding door lock was missing,safe was laying in closet not secured to shelf or anything else, front door wasnt screwed to frame, huge gaps all around door in need of alot of maintenance!
Stayed 12 nights in Mar 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria Kristina

Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel on a beautiful beach thats well maintained. The grounds are beautiful. Hotel area is safe & many restaurants within walking distance. The staff is absolutely amazing!
Stayed 3 nights in Mar 2025

10/10 Excellent

nicole

Stayed 2 nights in Feb 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities
Beautiful sunset every evening from the room balcony. Staff is very courteous. The pools and grounds are very well maintained. Would stay again
Stayed 3 nights in Feb 2025

10/10 Excellent

Larry E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location, on the bus routes, making us mobile for our entire months stay. The manager, Jose Ornelas accommodated us with a one bed room,full kitchen. Thank you sir. The staff at the front desk and the bell boys were at our beckoning, 24/7, and all maintenance issue were immediate, if not sooner. We cannot say enough good about how they treated us. Thank you desk clerk’s Gabriela, Guilberto, Paulina, Teresita, Fernando, Zumaava, Cesar and anyone I may have missed. Thanks also to the bell boys Guillermo, Alfonzo, Samuel, Adrian, Carlos, and anyone I may have missed. A really special thank you goes to our housekeeper Katherine. What a sweetheart of a young lady. We appreciated everything Katherine did for us. We spoke very little Spanish and Katherine spoke minimal English yet we had no trouble communicating. We will return to The Inn for an even longer stay in 2026.
Stayed 28 nights in Jan 2025

10/10 Excellent

Teofilo

Stayed 2 nights in Feb 2025

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to the beach and public transportation. The maid for our room was awesome. Staff was always helpful. Internet worked flawlessly. Our room was in the tower and was tired. Street noise was problematic as we came to hear the ocean and it was obscured by road noise. However, we did get a front row seat to the beautiful Mazatlán sunsets. Would have preferred a room in the newer part of the hotel so when walking to the pool area one would not have to walk through the lobby.
Stayed 16 nights in Feb 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 14 nights in Feb 2025

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Cathy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Very clean and quiet and very kind staff
Stayed 14 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Every time we go on vacation to this property, we always have a good family time together! We been going to this property for the past 3 to 4 years.
Stayed 7 nights in Feb 2025

10/10 Excellent

Yesenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Have had many great stays here. Hospitality is exceptional
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025