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The Palms Resort of Mazatlan

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palms Resort of Mazatlan

Front of property
Cocktail bar
Property amenity
Suite, Ocean View | In-room safe, desk, laptop workspace, blackout drapes
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110
  • Playa Brujas
    12 min walk
  • Punta Camaron Beach
    20 min walk
  • El Cid Country Club Golf Course
    4 min drive
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    32 min drive

Room options

View all photos for Suite, Ocean View

Suite, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Suite, Ocean View

  • 7190 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed, City View

  • 38 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Ocean View

Superior Room, 1 Queen Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed, Ocean View

  • 38 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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$92 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

The Palms Resort of Mazatlan

Resort in Zona Dorada
At The Palms Resort of Mazatlan, relax by an outdoor pool or hit the beach where you can enjoy volleyball.
The Palms Resort of Mazatlan offers 190 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Palms Resort of Mazatlan features an outdoor pool and a children's pool. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 7973 square feet (741 square meters) include a conference center. This beach resort also offers a terrace, a vending machine, and tour/ticket assistance. Complimentary self parking and valet parking are available on site.

The Palms Resort of Mazatlan is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Restaurant Panama - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Pool Bar - Onsite cocktail bar. Open daily.
Suchi Roll - Onsite sushi bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 265 to 400 for adults and MXN 265 to 400 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Pool Bar
  • Restaurant Panama
  • Suchi Roll

Things to do

  • Beach volleyball
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (7,973 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 265 to 400 for adults, and MXN 265 to 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palms Mazatlan
Palms Resort Mazatlan
The Palms Of Mazatlan Mazatlan
The Palms Resort of Mazatlan Resort
The Palms Resort of Mazatlan Mazatlán
The Palms Resort of Mazatlan Resort Mazatlán

The Palms Resort of Mazatlan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1004 reviews" "
Rating 8 - Good. 280 out of 1004 reviews" "
Rating 6 - Okay. 99 out of 1004 reviews" "
Rating 4 - Poor. 49 out of 1004 reviews" "
Rating 2 - Terrible. 40 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE LUIS, DALLAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view is amazing
Stayed 4 nights in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 4 nights in Sep 2024

10/10 Excellent

Amparo

Traveled with partner
Unfortunately, the hotel is visited by many persons that are not staying in hotel, they are there for the restaurant. So I really did not like this traffic.
Stayed 5 nights in Aug 2024

8/10 Good

Armando

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The head board area of bed was something I disliked as I kept hitting my head against it at night.
Stayed 5 nights in Sep 2024

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Celene

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

Christal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Discovered that the restaurant within the resort “Panamá” is very popular! Very good too!
Stayed 5 nights in Aug 2024

4/10 Poor

Alejandra

Stayed 2 nights in Jul 2024

10/10 Excellent

Juana María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Erik

Stayed 3 nights in Jul 2024

6/10 Okay

Mayra

Stayed 4 nights in Jul 2024

10/10 Excellent

Nalleli

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis, saltillo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy bonito, me la pase muy bien en mis vacaciones.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was enjoyable, great facilities, great ubication
Stayed 2 nights in Jun 2024

10/10 Excellent

Letycia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Stiven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

KIMBERLY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice little balcony with ocean view. Restaurant on site to have breakfast on the patio facing the ocean. Parking was across the street, so wasn’t convenient to easily access our vehicle.
Stayed 1 night in Jun 2024

10/10 Excellent

Amelia

Stayed 3 nights in Jun 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
The Panama cafe
Stayed 1 night in Jun 2024

10/10 Excellent

Mayra

Stayed 1 night in Jun 2024

10/10 Excellent

Jose L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Angela S

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am handicapped and was very afraid of a slip and fall in shower. But shower had a handle and floor tile not slippery. Also, another favorite was that PANAMA is in premises so room service was delicious.
Stayed 2 nights in Jun 2024

6/10 Okay

Yadira

Disliked: Property conditions & facilities
No sabía que la alberca grande estaba cerrada , el aire ni funcionaba muy bien . El staff no es tan amable
Stayed 5 nights in Jun 2024

8/10 Good

guillermo

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The people were rude as all hell we will not go back there for sure
Stayed 3 nights in May 2024