DoubleTree by Hilton Mazatlan

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Mazatlan

4 outdoor pools, pool umbrellas, sun loungers
Sports facility
Terrace/patio
Exterior
Couples treatment rooms, aromatherapy, hot stone massages

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Room service
  • Breakfast available
  • Air conditioning

Explore the area

Map
Av. Camaron Sabalo 905, Zona Costera, Mazatlán, SIN, 82148
  • Playa Brujas
    12 min walk
  • El Cid Country Club Golf Course
    3 min drive
  • Punta Camaron Beach
    7 min drive
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    32 min drive

Room options

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

  • 360 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 2 Double Beds, Balcony, Oceanfront

  • 360 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed, Oceanfront

  • 280 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, Oceanfront

  • 280 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • 717 sq ft
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Queen Bed, City View

  • 360 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 2 Double Beds, City View

  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, City View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, City View

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

DoubleTree by Hilton Mazatlan

4-star hotel in Zona Dorada
Spend the day playing on the beach then return to dine at one of DoubleTree by Hilton Mazatlan's 3 restaurants. Housekeeping is available on request.
DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars, and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
DoubleTree by Hilton Mazatlan features 4 outdoor swimming pools. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. This beach hotel also offers spa services, a terrace, and multilingual staff. Onsite valet parking is complimentary.

DoubleTree by Hilton Mazatlan has designated areas for smoking.

A complimentary manager's reception is offered each day.
DoubleTree by Hilton Mazatlan has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free valet parking on site
  • Covered self parking on site (MXN 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 140 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Things to do

  • 4 outdoor pools
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Covered self parking fee: MXN 100.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

thelocal Hotels Mazatlan Hotel
thelocal Hotels Hotel
thelocal Hotels
thelocal Hotels Mazatlan
DoubleTree by Hilton Mazatlan Resort
DoubleTree by Hilton Mazatlan Mazatlán
DoubleTree by Hilton Mazatlan Resort Mazatlán

DoubleTree by Hilton Mazatlan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 700 out of 1356 reviews" "
Rating 8 - Good. 323 out of 1356 reviews" "
Rating 6 - Okay. 161 out of 1356 reviews" "
Rating 4 - Poor. 96 out of 1356 reviews" "
Rating 2 - Terrible. 76 out of 1356 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Genaro

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Everything !
Stayed 4 nights in Sep 2024

6/10 Okay

Eder

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bad odor from sewage
The room smelled like sewage every morning. We called the front desk but never fixed it.
Stayed 2 nights in Sep 2024

2/10 Terrible

Liliana

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is now rundown and dirty
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
excellent hotel definitely will stay here again
Stayed 3 nights in Sep 2024

10/10 Excellent

juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mauricio Garcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view amazing, transportation is always outside of hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2024

10/10 Excellent

Martha

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Edna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kim, Hendra

Stayed 4 nights in Aug 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was what sold me
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time
Stayed 1 night in Sep 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Reynaldo

Stayed 3 nights in Aug 2024

10/10 Excellent

Jonny

Stayed 3 nights in Aug 2024

10/10 Excellent

Ariola Manjarrez De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 4 nights in Aug 2024

8/10 Good

Adan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area and staff was excellent. Would stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim, Hendra

Liked: Cleanliness, amenities, property conditions & facilities
I’m happy I stayed at this property. It was safe, clean and had all the amenities I needed. Breakfast was great, pool area is nice, I could get my laundry done, there are water filters everywhere, cleaners are great, all doors double locked, there is a large safe box in everyroom and it’s right near everything including the elaborate Shekinah beach club. I’m from Australia, and I would say it has all the western comforts I needed and wanted, but it’s a more of a modern experience than traditional - sometimes I felt like I was in the Mediterranean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adolfo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good overall
Stayed 5 nights in Aug 2024

10/10 Excellent

Gricelda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

RENE

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was nice but there was mold everywhere above the bed in the shower around the bathroom vanity I would have preferred to have been able to get the ocean view because the street view was very loud from 8pm to 4am I was able to get some sleep after 4 am it was quite it I did like the pool area it was a beautiful view in the pool side
Stayed 5 nights in Aug 2024