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Viaggio Resort Mazatlán

4.5 star property

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Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
On the beach
View from room
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Air conditioning
  • Breakfast available
  • All inclusive

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • Playa Brujas
    ‪6 min walk‬
  • Punta Camaron Beach
    ‪12 min walk‬
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, City View

  • 345 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, Ocean View

  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, City View

  • 345 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, Ocean View

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About this property

Viaggio Resort Mazatlán

4.5-star resort in Zona Dorada
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Viaggio Resort Mazatlán's 2 restaurants.
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viaggio Resort Mazatlán features a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness center. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 3 meeting rooms. This luxury resort also offers a children's pool, a complimentary children's club, and a vending machine. Onsite self parking is complimentary.

Viaggio Resort Mazatlán is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Main Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Al Fresco Restaurant - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Pool Bar - This poolside bar specializes in seafood and serves lunch and light fare. Open daily.
Caffenio Coffee Bar - Overlooking the ocean and pool, this lobby lounge specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per night
Cribs (infant beds) are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 831 out of 1287 reviews
Rating 8 - Good. 285 out of 1287 reviews
Rating 6 - Okay. 101 out of 1287 reviews
Rating 4 - Poor. 39 out of 1287 reviews
Rating 2 - Terrible. 31 out of 1287 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mario Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Front beach access and the music band
Stayed 4 nights in Nov 2024

10/10 Excellent

Griselda

Stayed 3 nights in Oct 2024

10/10 Excellent

Cindy

Stayed 2 nights in Jun 2024

10/10 Excellent

Ruben

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a very reliable staff and amazing amenities, overall great experience
Stayed 4 nights in Oct 2024

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las vista espectacular el atarderser y el hotel exelente comida buena
Stayed 4 nights in Oct 2024

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Everyone was very nice and attentive. Our cleaning service was amazing!
Stayed 7 nights in Oct 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel. It's clean, the staff is friendly, and it has many dining options within walking distance. The ocean view is amazing!
Stayed 6 nights in Oct 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent- fresh everyday. Service was ok in the dining room. We found our one girl and looked for her every morning. The dining area was clean except this Saturday morning. The floor was very dirty and tables too and we were there when they opened because we had an early flight. Coffee shop is nice. The rooms need a fridge! The hotel is new so the rooms are nice. Bed super comfortable. Shower head and water pressure amazing! Definitely not quiet mariachi bands on the water side morning till night, many of them. Would stay again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service
Estuvo nuestra estancia al 100 en todo
Stayed 4 nights in Oct 2024

10/10 Excellent

Hector, San mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenas atenciones
Stayed 2 nights in Aug 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

10/10 Excellent

Saul

Great !
Stayed 2 nights in Oct 2024

6/10 Okay

Keri Ann

Traveled with family
Liked: Cleanliness, property conditions & facilities
I have Stayed at many all inclusive resorts, this was by far the smallest and most limited. The rooms were nice and very clean. Disappointed in the food and dining options. Two employees with great customer service were Pamela at the front desk and Carlos at the pool. They were the only two worth mentioning.
Stayed 4 nights in Oct 2024

8/10 Good

Victor

Every thing ok
Stayed 3 nights in Oct 2024

10/10 Excellent

Missy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
5 Stars!! My English speaking family of 9 stayed here this month and had the best vacation we have ever had. The staff at the Viaggio were exceptional. The ocean front view rooms were the best we've ever stayed at, no room with a bad view. The 3 pools (kids, family, adult) were right in between the hotel and the ocean (there is a nice stairway to the beach) We loved it here, would stay again, and would recommend it to anyone even though we almost want to keep it our little secret paradise.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the property and the pool area. The food was pretty good. Need more options. The language barrier was hard at times as far as ordering drinks and coffee. But overall a great trip!
Stayed 4 nights in Oct 2024

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenas instalaciones y servicio al huésped.
Stayed 3 nights in Oct 2024

8/10 Good

Jonny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanna Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely attentive and respectful service all around. Very clean and neat and modern. Family friendly but not overrun with kids either. Noisy with the bandas on the beach all day and evening (as expected) but surprisingly quiet at night after 11. Activity schedule was somewhat sporadic and inconsistent but activity directors were very nice and fun. Didn’t love the towel key policy but I understand it too. More hand towels and washcloths would also be nice. All in all, a fantastic stay and we would return again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Francisco

Stayed 4 nights in Oct 2024

10/10 Excellent

Martin O

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viaggio was great, staff very attentive from start to end. We do not have children but if you do it’s a great choice if you do or not. Very family oriented as there is activities for all ages. Muy bonito lugar y conveniente para trasladarse y disfrutar de lo que es Mazatlan. Hasta pronto .
Stayed 5 nights in Oct 2024

10/10 Excellent

Jesus

La comida estuvo deliciosa!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything so beautiful
Stayed 5 nights in Oct 2024

10/10 Excellent

Sergio

Stayed 4 nights in Sep 2024

10/10 Excellent

PAULINA SANCHEZ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place by the beach. Son’t stay here if you want a quiet place
Stayed 3 nights in Sep 2024