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Viaggio Resort Mazatlán

4.5 star property

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Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
View from room
Point of interest
On the beach
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Breakfast available
  • All inclusive

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Cerritos Beach
    ‪13 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, City View

  • 345 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, Ocean View

  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, City View

  • 345 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, Ocean View

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About this property

Viaggio Resort Mazatlán

4.5-star resort in Zona Dorada
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Viaggio Resort Mazatlán's 2 restaurants.
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viaggio Resort Mazatlán features a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness center. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 3 meeting rooms. This luxury resort also offers a children's pool, a complimentary children's club, and a vending machine. Onsite self parking is complimentary.

Viaggio Resort Mazatlán is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Main Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Al Fresco Restaurant - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Pool Bar - This poolside bar specializes in seafood and serves lunch and light fare. Open daily.
Caffenio Coffee Bar - Overlooking the ocean and pool, this lobby lounge specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per night
Cribs (infant beds) are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 898 out of 1365 reviews
Rating 8 - Good. 295 out of 1365 reviews
Rating 6 - Okay. 101 out of 1365 reviews
Rating 4 - Poor. 40 out of 1365 reviews
Rating 2 - Terrible. 31 out of 1365 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at Viaggio. We had a great stay, people are friendly and the service is great. Maybe get the dancers from "Noche Mexicana" a better platform for dancing as the acoustics could be improved. Other than that it was all great, prices for drinks and food are affordable.
Stayed 4 nights in Dec 2024

6/10 Okay

Peter, Portage la Prairie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly, pay attention to detail, and are always smiling. The resort was very modern looking and clean. The food was buffet, and was very good with a lot of variety. Unfortunately, we found the resort to be very noisy in the dinning area, around the pools, and on the beach. We went off resort to find quiet places to relax and enjoy a drink or meal.
Stayed 10 nights in Dec 2024

8/10 Good

JOHN

Stayed 4 nights in Nov 2024

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach!! Totally enjoyed our stay, excellent staff and service, and great for children! We're definitely coming back
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I really enjoyed our stay at this resort. The food on site is very good! We did not have a single meal that was bad, hats off to the chef’s. The staff was friendly and helpful. They have exercises and activities for kids/adults. The access to the beach is nice and there are lots of vendors roaming the beach. The live bands were also available if you’re interested in that. We will definitely stay here again if we return to Mazatlan.
Stayed 6 nights in Dec 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel right in the ocean. Geared a little more towards family but i absolutely would stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Yzek

Stayed 5 nights in Nov 2024

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My stay here was absolutely wonderful and I will definitely be staying here again, employees are great and very friendly. Also the hotel is very clean.
Stayed 2 nights in Dec 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't have hot water my last two days!
Stayed 9 nights in Nov 2024

10/10 Excellent

Italo S, Denver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The banda music on the beach was too loud and played till too late. The staff was super nice and accomodating.
Stayed 4 nights in Dec 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good location
Stayed 5 nights in Nov 2024

10/10 Excellent

Anisbel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I visited this beautiful property with our 14 year old grandson, we loved it, we were there for 5 days. We arrived about 2 hrs before check in and our toon was ready, it was a perfect size room with two queen beds, ocean view balcony, it was very clean. The food is amazing, big variety, my favorite was the shrimp tacos served at the pool, but believe me when I tell you, everything was good. All the waiters are great, very kind and helpful, they go out of their way to make you feel welcome. They have live music, a beautiful couple singing all kinds of song, for all ages in English and Spanish, they also host the karaoke night, super fun. We will definitely go back and recommend to our friends and family.
Stayed 5 nights in Nov 2024

10/10 Excellent

Charan Kamal Kaur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very friendly Staff, very much dedicated to their jobs !! Rooms were very clean and all accessories very clean e.g towels and bed sheets all in excellent conditions !!
Stayed 7 nights in Nov 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the quick service
Stayed 5 nights in Nov 2024

8/10 Good

Akbar

Traveled with family
Liked: Cleanliness, property conditions & facilities
The first day I was there there was morning coffee in the room , but the next four days no coffee u even asked the house keeping lady to put some extra but not even one
Stayed 3 nights in Nov 2024

8/10 Good

Mickey

Traveled with partner
Liked: Staff & service, property conditions & facilities
Our room was lovely, ocean view but pretty noisy from the beach (if you are an early to bed person) usually til around 9 which is expected. The bed and bedding were excellent. Food and service was good. All menus were in Spanish, so have your Google translate handy! Room cleaning was hit and miss. That was the only downfall. Overall we enjoyed our stay.
Stayed 11 nights in Nov 2024

10/10 Excellent

Carmen Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location . Great service . Great hotel for the price.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rosendo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Oct 2024

8/10 Good

Maria

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about it except that there’s no mini fridge, they will, however, store things in the security fridge for you (no freezer). They also had a flocorico dance scheduled that was cancelled, but had a daily activities for all :)
Stayed 4 nights in Nov 2024

10/10 Excellent

Mario

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful. The property is clean. The food was excellent for the price overall it’s a great place to stay. The live music was excellent. The only issue I had was the pigeons and birds in the outside dining.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food was delicious
Stayed 3 nights in Nov 2024

10/10 Excellent

JUSTIN

Stayed 6 nights in Oct 2024

8/10 Good

Valeria Anahi

Stayed 4 nights in Oct 2024