10/10 Excellent
Dalton
May 10, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Dalton
Stayed 2 nights in May 2024
Elgon Palace hotel mbale
3.0 star property
Choose dates to view prices
Photo gallery for Elgon Palace hotel mbale
Reviews
1010 out of 10
Exceptional
Popular amenities
- Bar
- Breakfast included
- 24/7 front desk
- Laundry
- Parking included
- Free WiFi
Explore the area
Plot 31B Masaba, Mbale, Eastern Region
- LivingStone International University13 min walk
- Mt Elgon Waterfall15 min drive
- Jawadi Restaurant8 min walk
- Chicken Papa8 min walk
Room options
View all photos for Basic Double or Twin Room
Basic Double or Twin Room
- Sleeps 2
- 2 Twin Beds
View all photos for Basic Double or Twin Room
Basic Double or Twin Room
- Hill view
- Sleeps 2
- 2 Twin Beds
View all photos for Deluxe Double Room
Deluxe Double Room
- Sleeps 3
- 1 King Bed
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About this property
Elgon Palace hotel mbale
3-star Mbale hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free English breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Elgon Palace hotel mbale offers 83 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions are featured in guestrooms.
This Mbale hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include computer monitors and printers. Additionally, rooms include slippers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.
This 3-star property offers access to a business center. This Mbale hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary uncovered self parking is available on site.
Elgon Palace hotel mbale has designated areas for smoking.
A complimentary English breakfast is served each morning between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Elgon Palace hotel mbale has a restaurant on site.
Languages
English
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Free secured, uncovered self parking on site
Food and drink
- Free English breakfast available daily 7:00 AM to 9:30 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception
- Hosted evening meal available daily for a fee of USD 20; reservation required
- Snack bar/deli
Family friendly
- Laundry facilities
- Snack bar/deli
Conveniences
- 24-hour front desk
- ATM
- Free newspapers in lobby
- Guidebooks
- Laundry facilities
- Lockers
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Housekeeping (on request)
- Tour and ticket assistance
- Turndown service
Business services
- Business center
Outdoors
- Garden
- In a nature reserve
- Picnic area
- Terrace
Accessibility
- No elevator
More
- Banquet hall
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Private bathroom
- Slippers
Entertainment
- Flat-screen TV
Food and drink
- Chef service
- Electric kettle
- Free bottled water
- Meal delivery service
- Restaurant dining guides
- Tea bags/instant coffee
More
- Computer monitor
- Electrical adapters
- Free daily newspapers
- Iron/ironing board
- Printer
Policies
Check-in
Check-in start time: 6:00 AM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (24 December) Gala Dinner per adult: USD 11
- Christmas Eve (24 December) Gala Dinner per child: USD 15 (from 5 to 18 years old)
- Christmas Day (25 December) Gala Dinner per adult: USD 11
- Christmas Day (25 December) Gala Dinner per child: USD 15 (from 5 to 18 years old)
- New Year's Day (1 January) Gala Dinner per adult: USD 6
- New Year's Day (1 January) Gala Dinner per child: USD 6 (from 5 to 18 years old)
- Valentine's Day (14 February) Gala Dinner per adult: USD 7
- Valentine's Day (14 February) Gala Dinner per child: USD 6 (from 8 to 18 years old)
We have included all charges provided to us by the property.
Optional extras
- Hosted evening meal: USD 20
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
We should mention
This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Property is also known as
Elgon Palace hotel mbale Hotel
Elgon Palace hotel mbale Mbale
Elgon Palace hotel mbale Hotel Mbale
Elgon Palace hotel mbale Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews" "
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews" "
8 - Good
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Rating 6 - Okay. 0 out of 1 reviews" "
6 - Okay
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Rating 2 - Terrible. 0 out of 1 reviews" "
2 - Terrible
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8.0/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities