10/10 Excellent
ronald
Traveled with family
Sep 4, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ronald
Stayed 8 nights in Aug 2023
Igongo Country Hotel and Cultural Centre
2.5 star property
Choose dates to view prices
Photo gallery for Igongo Country Hotel and Cultural Centre
Reviews
1010 out of 10
Exceptional
Popular amenities
- Bar
- Spa
- Pool
- Room service
- Breakfast included
- Laundry
Explore the area
Mbarara - Masaka Rd, Mbarara, Western Region
- Igongo Cultural Centre8 min drive
- Mbarara University Of Science And Technology14 min drive
- Lake Mburo National Park55 min drive
- Mbarara (MBQ)29 min drive
Room options
View all photos for Business Room (1 Queen Bed)
Business Room (1 Queen Bed)
- 550 sq ft
- Hill view
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Room (2 Single Beds)
Deluxe Room (2 Single Beds)
- Sleeps 2
- 2 Twin Beds
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About this property
Igongo Country Hotel and Cultural Centre
Mbarara resort with outdoor pool
3 restaurants, an outdoor pool, and a poolside bar are available at this resort. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, 3 coffee shops/cafes, a snack bar/deli, and a sauna are onsite. Change of towels is available on request.
Igongo Country Hotel and Cultural Centre offers 52 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include showers with rainfall showerheads, bathrobes, and slippers. Business-friendly amenities include desks, computer monitors, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a children's pool, Igongo Country Hotel and Cultural Centre provides an outdoor pool and a sauna. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.
Business amenities consist of a 24-hour business center, 7 meeting rooms, and coworking spaces. Event facilities measuring 1000 square feet (93 square meters) include a conference center. This family-friendly resort also offers spa services, a terrace, and barbecue grills. Onsite uncovered self parking is complimentary.
Igongo Country Hotel and Cultural Centre has designated areas for smoking.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Kahwa Kanuzire - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available.
Late night fare is available from room service (during limited hours).
Languages
English, Swahili
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free secured, uncovered self parking on site
- Free uncovered extended parking on site
- Wheelchair-accessible parking available
Food and drink
- Free continental breakfast available daily 6:00 AM to 10:30 AM
- 3 coffee shops/cafes
- 3 restaurants
- A poolside bar
- Coffee and tea in common areas
- Free daily manager's reception
- Snack bar/deli
Restaurants on site
- Kahwa Kanuzire
Things to do
- Children's pool
- Outdoor pool
- Playground
- Sauna
- Steam room
Family friendly
- Changing table
- Children's books
- Children's dinnerware
- Children's pool
- Highchair
- Laundry facilities
- Outdoor pool
- Playground
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Guidebooks
- Laundry facilities
- Lockers
- Luggage storage
Guest services
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Turndown service
Business services
- 24-hour business center
- 7 meeting rooms
- Conference center (1,000 square feet of space)
- Coworking space
Outdoors
- Barbecue grill
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Pool umbrellas
- Terrace
Spa
- 2 treatment rooms
- Aromatherapy
- Body scrubs
- Body wraps
- Deep-tissue massages
- Facials
- Hot stone massages
- In-room massages
- Manicures/pedicures
- Prenatal massages
- Reflexology
- Swedish massages
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Hand-held showerhead
- Handrails in hallways
- Handrails in stairways
- Height-adjustable showerhead
- Pool access ramp on site
- Stair-free path to entrance
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchairs on site
More
- Designated smoking areas
Room amenities
Bedroom
- Blackout drapes
Bathroom
- Bathrobes
- Hair dryer (on request)
- Rainfall showerhead
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Towels provided
Food and drink
- Free bottled water
- Late-night room service
- Restaurant dining guides
More
- Computer monitor
- Connecting rooms available
- Desk
- Free daily newspapers
- Iron/ironing board
- Laptop workspace
- Mobile key entry
- Phone
- Printer
- Safe
- Soundproofed rooms
- Window screens
Policies
Check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Igongo Cultural Centre Mbarara
Igongo Cultural Centre Country Hotel
Igongo Country Hotel and Cultural Centre Resort
Igongo Country Hotel and Cultural Centre Mbarara
Igongo Country Hotel and Cultural Centre Resort Mbarara
Igongo Country Hotel and Cultural Centre Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews" "
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews" "
8 - Good
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Rating 6 - Okay. 0 out of 1 reviews" "
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews" "
4 - Poor
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Rating 2 - Terrible. 0 out of 1 reviews" "
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness