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Victoria Palms Inn & Suites

2.5 star property

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Photo gallery for Victoria Palms Inn & Suites

Ballroom
Exterior
Outdoor pool
In-room safe, soundproofing, iron/ironing board, cribs/infant beds
Executive Room | In-room safe, soundproofing, iron/ironing board, cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Laundry
  • Air conditioning
  • Housekeeping
$78
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
600 Kingston Way, Donna, TX, 78537
  • Valley Nature Center
    ‪4 min drive‬
  • Knapp Medical Center
    ‪6 min drive‬
  • Rio Grande Valley Premium Outlets
    ‪10 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Suite, 2 Double Beds with Sofa Bed

View from room

Standard Suite, 2 Double Beds with Sofa Bed

  • 5242 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Double Beds

View from room

Standard Suite, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 5242 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

View from room

Executive Room

  • 525 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, soundproofing, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(15 reviews)
  • 387 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, soundproofing, iron/ironing board, cribs/infant beds

Standard Room, 2 Double Beds

7.4 out of 10
Good
(9 reviews)
  • 387 sq ft
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Double Beds with Sofa Bed

View from room

Deluxe Suite, 2 Double Beds with Sofa Bed

7.6 out of 10
Good
(7 reviews)
  • 5242 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite

View from room

Standard Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 525 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

View from room

Deluxe Suite

8.0 out of 10
Very good
(4 reviews)
  • 525 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Victoria Palms Inn & Suites

Donna hotel with restaurant
An outdoor pool, a restaurant, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a hot tub, and coffee/tea in a common area.
Victoria Palms Inn & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Donna hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. Victoria Palms Inn & Suites features an outdoor pool and a hot tub. Event facilities measuring 1600 square feet (149 square meters) include a conference center. This Donna hotel also offers a terrace, barbecue grills, and a vending machine. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Victoria Palms Inn & Suites is a smoke-free property.

Victoria (Seasonal) - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Victoria (Seasonal)

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station
  • Conference center (1,600 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 10 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 15 to November 15:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed with a deposit of USD 85 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 85 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Victoria Palms
Victoria Palms Donna
Victoria Palms Inn
Victoria Palms Inn Donna
Victoria Palms Hotel
Victoria Palms Inn And Hotel Donna
Victoria Palms Hotel
Victoria Palms Inn & Suites Hotel
Victoria Palms Inn & Suites Donna
Victoria Palms Inn And Hotel Donna
Victoria Palms Inn & Suites Hotel Donna

Victoria Palms Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 508 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 2 nights in Jun 2025

10/10 Excellent

Ismael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and calm
Stayed 1 night in Jun 2025

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Corina

No hot breakfast Not like the photos when I made my reservation
Stayed 2 nights in May 2025

6/10 Okay

Heriberto

Liked: Cleanliness, property conditions & facilities
Staff and equipment are unreliable. The manager fixed my issue but made it clear that it was a favor and my fault. I called and told them that I was stuck at the airport and wouldn’t be able to check in until early morning. That I needed my room to change/shower for a wedding. They understood and said it was ok. Well until I got there. Then I didn’t have a room. It just happened that the manager was there and fixed it. I had prepaid for my rooms. I had called. But yes, it’s my fault, great help under a stressful situation where I’m exhausted and have a wedding ceremony in a couple hours. The hotel is old but ok for the valley. At least it was safe and clean.
Stayed 4 nights in May 2025

10/10 Excellent

Ismael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The suits are very good , and the swimming pool fabulous.... on the brake fast I will like have more variety
Stayed 2 nights in May 2025

6/10 Okay

Girly

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Miranda

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I booked a double queen bed. Was given a single bed. WiFi was down the whole stay. Power was out all night.
Stayed 1 night in May 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well lighted.
Stayed 1 night in Mar 2025

10/10 Excellent

Victor negrete

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is just perfect from management to the suit
Stayed 1 night in May 2025

8/10 Good

Pam

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Easy access to highway. Safe as each room has a drive up to the door.
Stayed 3 nights in May 2025

10/10 Excellent

janis, Willis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in area that fits our needs, when traveling down to the valley
Stayed 1 night in May 2025

10/10 Excellent

Iván

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in May 2025

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ricerda

Stayed 1 night in May 2025

10/10 Excellent

Holly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff! They are amazing. From the time we checked in to the time we left they were caring and there. We will definitely stay there again when we return
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not realize I had to pay a $50 non refundable deposit when I got to property on top of what I paid expedia
Stayed 3 nights in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
We have be staying here for years, a week or two at a time. Always a pleasure. We'll be back again in October.
Stayed 6 nights in Apr 2025

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was full of extremely used Furniture and the kitchen utensils were mismatched. Carpet was dirty.
Stayed 1 night in Apr 2025

8/10 Good

Armando

Stayed 2 nights in Apr 2025

10/10 Excellent

Eduardo David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good experience.

The stay was very pleasant, very comfortable, and my children, wife, and I had a lot of fun in the pools. We'll be back soon!
Stayed 2 nights in Apr 2025

6/10 Okay

Gladys

Stayed 3 nights in Apr 2025