Wyndham Garden McAllen at La Plaza Mall

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Garden McAllen at La Plaza Mall

Indoor pool, outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Lobby
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • Housekeeping
  • Free airport shuttle
  • Gym

Explore the area

Map
1921 S 10th St, McAllen, TX, 78503
  • La Plaza Mall
    2 min walk
  • McAllen Medical Center
    13 min walk
  • Wings and Rings
    1 min walk
  • McAllen, TX (MFE-Miller Intl.)
    15 min walk

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing, Tub w/Grab Bars)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Superior Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About this property

Wyndham Garden McAllen at La Plaza Mall

3-star McAllen hotel steps from La Plaza Mall
An indoor pool, an outdoor pool, and a restaurant are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a 24-hour fitness center, a microwave in a common area, and a refrigerator in a common area are onsite.
Wyndham Garden McAllen at La Plaza Mall offers 191 accommodations with coffee/tea makers and irons/ironing boards. LCD televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a 24-hour fitness center.
Wyndham Garden McAllen at La Plaza Mall features 2 spa tubs, an indoor pool, an outdoor pool, and a 24-hour fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and 4 meeting rooms. Event facilities measuring 3081 square feet (286 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. Onsite self parking is complimentary.

Wyndham Garden McAllen at La Plaza Mall has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Wyndham Garden McAllen at La Plaza Mall has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free area shuttle up to 2 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A restaurant

Things to do

  • 2 spa tubs
  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,081 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 22 to June 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Smart iStay Hotel M McAllen
Smart iStay Hotel M
Smart iStay M McAllen
Smart iStay M
Wyndham Garden McAllen Plaza Mall Hotel
Wyndham Garden McAllen Plaza Mall
Wyndham Garn Mcen Plaza Mall
Wyndham Mcallen At Plaza Mall
Wyndham Garden McAllen at La Plaza Mall Hotel
Wyndham Garden McAllen at La Plaza Mall McAllen
Wyndham Garden McAllen at La Plaza Mall Hotel McAllen

Wyndham Garden McAllen at La Plaza Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 676 out of 1125 reviews" "
Rating 8 - Good. 210 out of 1125 reviews" "
Rating 6 - Okay. 113 out of 1125 reviews" "
Rating 4 - Poor. 56 out of 1125 reviews" "
Rating 2 - Terrible. 70 out of 1125 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kaniayedid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lo que mas me gusto fue el desayuno mucha comida variable
Stayed 1 night in Sep 2024

10/10 Excellent

Cory

Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2024

6/10 Okay

Miriam

Traveled with family
Liked: Amenities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Melanie, Beavercreek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy since our room was situated above the kitchen…and we could smell the food cooking early in the morning
Stayed 3 nights in Aug 2024

10/10 Excellent

Rodolfo

Stayed 1 night in Aug 2024

2/10 Terrible

Naomi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Really bad I had to call maintenance at almost 12 at night because there was a roach on my ceiling right over our beds, couldn’t sleep after that I kept feeling things crawling on me since then, when the front desk asked me at check out how was my stay and I said there was a roach I was told they will assure this won’t happen in the future and there was no compensation offered to me, like I would ever book a stay there again after that. If the unit had windows I could understand bugs but the room only had the entry door therefore that roach came from inside, horrible experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay for us that were just doing shopping in McAllen.
Stayed 1 night in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
At first we was assigned a room that is outside and we find some bugs at the entrance and a coocarach at the entrance. We request to the front desk if we could change the room and they change. The new room feels very humid and the air conditioning makes a lot of noise making difficult to sleep with the AC turned on.
Stayed 2 nights in Aug 2024

10/10 Excellent

dolores

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fidencio

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Experince at reception late at night (already informed for late check in) was horrible. The receptionist was not helpful, didn't provide a cart for luggage upon request, didn't care about when tolld that a complaint will be lodged. This recptionalist need some preofessional training on how to welcome guests at the hotel. There are so many choices for hotel. Why to stay in a hotel if the staff is not friendly or helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
This is my favorite hotel in the valley. I come to visit McAllen pretty frequently and so far this has been my favorite. The staff is friendly and extremely helpful. Especially Joseph on the front desk - he always has a smile and a friendly conversation, and is all around very professional and kind. Even when I'm checking in at 3 or 4 am, Joseph has a friendly smile and is very efficient. The rooms are always clean and cool. The pool and hot tubs are very well maintained as are the fitness room and laundry rooms. The morning breakfast is spot on for local breakfast (chorizo and eggs, nopalitos) as well as standard southern eats (biscuits and gravy). Everything here has been very clean. I've now spent 9 nights here, over a span of 2 weeks and they haven't let me down yet for comfort and cleanliness. Also, we always have with us, my husband's service dog, and they are always welcoming to her as she does her job.
Stayed 3 nights in Aug 2024

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing unique Bad condensation on floor!
Stayed 1 night in Aug 2024

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable but the bathtub did not look very clean. Overall a good experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Rigo

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Orlando J

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Eshaq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Denise

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property doesn’t look like pictures needs lots of repairs furniture needs cleaning pool area needs work. I had to request a microwave and refrigerator for my room and when called for transportation from the airport was told nothing was available due to ac repair so had to catch a taxi. With all of this miscommunication ask to speak with a manager during my stay no manager ever showed up at any time will never stay with this company again
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos

Stayed 1 night in Aug 2024

10/10 Excellent

Marielva

Stayed 1 night in Aug 2024

10/10 Excellent

Aldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Excelente, atencion, espacios, limpieza... lo mejor de todo fue el desayuno ... estuvo riquisimo, variado y con buen espacio para comerlo.
Stayed 1 night in Jul 2024

4/10 Poor

Jose

Got held up on the check in room had get cleaned getting cleaned when I got there so we had to wait Restroom was not clean
Stayed 1 night in Jul 2024