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Address Jabal Omar Makkah

5.0 star property

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Photo gallery for Address Jabal Omar Makkah

Reception
Terrace/patio
Restaurant
Junior Suite City View | City view
Superior Suite Kaaba View | 1 bedroom, down comforters, Select Comfort beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Spa
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
$232
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
Prince Mohammed Bin Salman Road, Makkah
  • Place, Great Mosque of Makkah
    ‪7 min walk‬
  • Place, The Clock Towers
    ‪8 min walk‬
  • Place, Kaaba
    ‪10 min walk‬

Room options

View all photos for Premier Room Twin Partial Haram View

1 bedroom, down comforters, Select Comfort beds, minibar

Premier Room Twin Partial Haram View

9.0 out of 10
Wonderful
(2 reviews)
  • 605 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite City View

1 bedroom, down comforters, Select Comfort beds, minibar

Junior Suite City View

8.0 out of 10
Very good
(1 review)
  • 818 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room Twin City View

1 bedroom, down comforters, Select Comfort beds, minibar

Deluxe Room Twin City View

9.6 out of 10
Exceptional
(11 reviews)
  • 498 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room Twin Haram View

1 bedroom, down comforters, Select Comfort beds, minibar

Deluxe Room Twin Haram View

10.0 out of 10
Exceptional
(1 review)
  • 498 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room Twin Partial Haram View

1 bedroom, down comforters, Select Comfort beds, minibar

Deluxe Room Twin Partial Haram View

9.0 out of 10
Wonderful
(4 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room Twin Partial Kaaba View

1 bedroom, down comforters, Select Comfort beds, minibar

Deluxe Room Twin Partial Kaaba View

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Club Twin Partial Kaaba View

1 bedroom, down comforters, Select Comfort beds, minibar

Deluxe Club Twin Partial Kaaba View

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room Twin City View

City view

Premier Room Twin City View

9.6 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic Suite Haram View

1 bedroom, down comforters, Select Comfort beds, minibar

Panoramic Suite Haram View

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Club Twin Partial Kaaba View

1 bedroom, down comforters, Select Comfort beds, minibar

Premier Club Twin Partial Kaaba View

  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room King City View

1 bedroom, down comforters, Select Comfort beds, minibar

Deluxe Room King City View

  • Sleeps 4
  • 1 King Bed

View all photos for Quadruple Room Partial Haram View

1 bedroom, down comforters, Select Comfort beds, minibar

Quadruple Room Partial Haram View

  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Suite City View

1 bedroom, down comforters, Select Comfort beds, minibar

Deluxe Suite City View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite City  View

1 bedroom, down comforters, Select Comfort beds, minibar

Executive Suite City  View

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Panoramic Suite Kabaa View

1 bedroom, down comforters, Select Comfort beds, minibar

Panoramic Suite Kabaa View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite Haram View

1 bedroom, down comforters, Select Comfort beds, minibar

Superior Suite Haram View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite Kaaba View

1 bedroom, down comforters, Select Comfort beds, minibar

Superior Suite Kaaba View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 3 Bedroom Presidential Suite Kaaba View

3 Bedroom Presidential Suite Kaaba View | 1 bedroom, down comforters, Select Comfort beds, minibar

3 Bedroom Presidential Suite Kaaba View

  • 3 bedrooms
  • Sleeps 9
  • 3 King Beds and 1 Large Twin Sofa Bed

Similar properties

Lobby
Doubletree by Hilton Jabal Omar Makkah
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 926 reviews
Doubletree by Hilton Jabal Omar Makkah

About this property

Address Jabal Omar Makkah

5-star hotel in Makkah City Center
4 restaurants, a full-service spa, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, 2 coffee shops/cafes, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
Address Jabal Omar Makkah offers 1433 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters. A pillow menu is available. 65-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Address Jabal Omar Makkah features a full-service spa and a fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. This 5-star property offers access to a 24-hour business center, 5 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. This luxury hotel also offers spa services, coffee/tea in a common area, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Address Jabal Omar Makkah has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Address Jabal Omar Makkah has 4 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 185 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 145 for adults and SAR 73 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 38 floors
  • Banquet hall
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 145 for adults and SAR 73 for children
  • Self parking fee: SAR 185 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay, Huawei Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10006429

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Address Jabal Omar Makkah Hotel
Address Jabal Omar Makkah Makkah
Address Jabal Omar Makkah Hotel Makkah

Address Jabal Omar Makkah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 147 out of 203 reviews
Rating 8 - Good. 26 out of 203 reviews
Rating 6 - Okay. 13 out of 203 reviews
Rating 4 - Poor. 7 out of 203 reviews
Rating 2 - Terrible. 10 out of 203 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Abdulrahim

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

High expectations but low

Upon checking in service was very slow. The man at the desk did not even go through breakfast times or where to find the breakfast. He did not explain or show me the way around the hotel. My luggage took over 2hours to arrive to my room after 3 phone calls to the reception
Stayed 1 night in Jul 2025

4/10 Poor

Abdullah

Traveled with family
Disliked: Cleanliness
Bad service
Stayed 2 nights in Jul 2025

10/10 Excellent

Zishaan

Stayed 1 night in Jul 2025

10/10 Excellent

Aymen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent costumer service and hospitality
Stayed 1 night in Jun 2025

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, location and hospitality. Address Team was very kind, especially the front desk team. Surprised me for my birthday with a beautiful dessert tray.
Stayed 3 nights in Jun 2025

10/10 Excellent

Muhammad Abdul Aleem

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent services @!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Husain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff
Stayed 1 night in Jun 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a BEAUTIFUL hotel. Service was impeccable. Breakfast was a delight. Really made my first umrah memorable. Would definitely be coming back to this hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Adnan

Stayed 2 nights in Mar 2025

6/10 Okay

Osman

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I wanted to share my experience staying at your property during my recent trip to Mecca. My first stay with you in February of last year was truly exceptional—it was, without a doubt, the most comfortable hotel experience I’ve ever had. The beds were incredible, providing the best sleep I’ve had in my 29 years, and I was eager to return for that same level of comfort and quality. However, during my most recent stay, I noticed a few inconsistencies. The bed did not meet the same standard as before, and the service was noticeably slower. For example, I had to wait three hours for a dental kit from housekeeping, despite multiple follow-up calls. Each time, a different staff member assured me it would arrive promptly, but there was a significant delay. That said, apart from these issues, my stay was still pleasant. I’m unsure whether I’ll rebook in the future, as the exceptional standards from my first visit were not fully replicated this time. I hope this feedback is helpful as you continue to refine your guest experience.
Stayed 3 nights in Mar 2025

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with my stay, only my bathroom did smell, breakfast on Saturday was chaotic, took us time to sit, food and service weren’t that good, but improved next day!
Stayed 2 nights in Apr 2025

4/10 Poor

Sajjad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Took me two hours to check in as there systems did not link with Expedia’s 30 minutes after they realised it’s there mistake did I get a room. The staff was courteous and they did upgrade me but then again when I booked a car to go the concierge forgot to book one. This was his only excuse. The lady at the guest relations was excellent and helpful beyond that everyone else was incompetent and the systems were flawed. Never again staying at address Makkah or any other address
Stayed 1 night in Apr 2025

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new, clean and great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Umaru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this property. Easy access your taxi can drop you off directly at the hotel lobby no matter what time of the day unlike other hotels during Ramadan. Specious, family friendly, dining experience, cuisine was just wonderful. Made out Umrah during the Ramadan really relaxing and comforting. I am definitely coming back next year Inshallah.
Stayed 7 nights in Mar 2025

10/10 Excellent

Adamu

Stayed 2 nights in Apr 2025

2/10 Terrible

Menna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible service
Stayed 2 nights in Apr 2025

10/10 Excellent

Adamu

Stayed 3 nights in Mar 2025

10/10 Excellent

FOUAD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall I will definitely coming back
Stayed 10 nights in Mar 2025

10/10 Excellent

Issa

Stayed 4 nights in Mar 2025

10/10 Excellent

Nawaf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2025

6/10 Okay

Alhassan

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The reception was excellent, lobby ambience is superb, its a modern property, but the service was poor from the room cleanliness to the laundry. The lift is also not SMART and not well clean. The floors walkways not well maintain "cleanliness"
Stayed 1 night in Mar 2025

2/10 Terrible

Amir

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst address experience

One of the worst stay at address. Beds were smaller and uneven than standard twin room beds. I can tell this was some low quality beds to accommodate the season, even after multiple tries they didn’t change the room. Lifts are dead slow.
Stayed 3 nights in Mar 2025

2/10 Terrible

RAWAN

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Disappointing Experience – Would Not Recommend This was by far one of the worst experiences I've had, and I wouldn’t recommend it, especially for families with children. From every angle, it fell short of expectations. The staff would greatly benefit from proper customer service training, as the service provided was not up to standard. Additionally, the quality of the food was poor, and the prices were exceptionally high considering what was offered. Overall, it did not meet any reasonable expectations, and I would not consider returning.
Stayed 1 night in Mar 2025

8/10 Good

Naif

Stayed 2 nights in Mar 2025

8/10 Good

Bander

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Mar 2025