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Al Ebaa Hotel

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Photo gallery for Al Ebaa Hotel

Lobby
Lobby
Elevator
Lobby sitting area
Triple Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • 24/7 front desk
$93
includes taxes & fees
Jan 30 - Jan 31

Explore the area

View in a map
3280, Umm Al-Qura Road, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪8 min walk‬
  • Place, King Fahad Gate
    ‪11 min walk‬
  • Place, Kaaba
    ‪15 min walk‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(30 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Triple Room

7.2 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Quadruple Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 4 Twin Beds

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About this property

Al Ebaa Hotel

Makkah hotel connected to a rail/subway station, walkable to Great Mosque of Makkah
3 restaurants, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and ATM/banking services. Housekeeping is available on request.
Al Ebaa Hotel offers 416 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. This Makkah hotel also offers concierge services, an ATM, and an elevator. Parking is available onsite for a surcharge.

Al Ebaa Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Al Ebaa Hotel has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (SAR 90 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 30 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Turndown service

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for continental breakfast: approximately SAR 45 for adults and SAR 30 for children
  • Covered self parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002124

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Al Ebaa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 342 out of 577 reviews
Rating 8 - Good. 139 out of 577 reviews
Rating 6 - Okay. 62 out of 577 reviews
Rating 4 - Poor. 15 out of 577 reviews
Rating 2 - Terrible. 19 out of 577 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abdullah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and great service, only takes away that their showers doesn't have doors and they are working on a solution for it
Stayed 3 nights in Oct 2025

10/10 Excellent

Demba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great hotel, I recommend to all.
Stayed 4 nights in Sep 2025

8/10 Good

shahrukh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine don’t have any issue
Stayed 5 nights in Oct 2025

10/10 Excellent

Mohammed

Stayed 3 nights in Sep 2025

10/10 Excellent

ISSAMEDDINE

Liked: Cleanliness, amenities, property conditions & facilities
No idea
Stayed 3 nights in Sep 2025

10/10 Excellent

safia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff Clean room Convenient for trip
Stayed 6 nights in Sep 2025

10/10 Excellent

safia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly staff
Stayed 6 nights in Sep 2025

6/10 Okay

Usmaan

Liked: Staff & service

AL EBAA - AVERAGE

We booked for 18th Sept and was due to check in by 4pm. However, due to unforeseen circumstances of delayed flights, we arrived on 19th at 7am! So we had 5 hours left. The reception staff allowed us to have a later check in for 2pm, but it seemed a little waste for a whole night stay, it would have been nicer for the hotel to accommodate better to keep customers satisfied. The room itself: Was extremely hot with AC not working! Beds not as comfortable as some of the other hotels we have stayed in. Average I would say but we are giving this hotel another chance for 2 nights next week! Let's see how it goes...
Stayed 1 night in Sep 2025

10/10 Excellent

Surhata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the staff clean the room everyday. They should check the cooler fridge seems its not working and some of the food we put were wasted . Overall our stay is good Alhamdulillah . 10-15 mins walk to haram . Much easier if you go through anjum hotel in their underground escalator straight away to haram.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sadia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with my mum

The staffs were really friendly- especially the brothers at the reception and the bed was super comfortable alhamdulilah. From this hotel you can walk down towards Hotel Anjum car park and reach the Haram, which is amazing as it takes 7 minutes to get there!
Stayed 1 night in Sep 2025

8/10 Good

Mohammed Hamza

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Really nice hotel with good service, there are a few issues you may come accross (e.g. AC was not powerful enough, Fridge was not working properly, missing room amenities, no iron or ironing board etc). But Alhamdulilah you get decent value for money. The staff were very helpful, ESPECIALLY the cleaners. The service from the cleaner who dealt with our room was extra special (Muhammad Shakil Miah from Bangladesh), who went out of his way to help us with many of the problems we had.
Stayed 7 nights in Sep 2025

4/10 Poor

Zaeem

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Shafina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent. Loved it would stay again.

The staff were really friendly and helpful. In house cafe was handy, hotel lobby and lounge was spacious , rooms cleaned daily, toiletries left were of good quality, rooms had comfortable beds and were clean and modern. The walk to the harem due to the nearest gates being closed for building works was an issue, otherwise it is a 8/10 minute walk but it’s uphill and you can cut through the Anjum hotel escalates making it shorter. We however used the complimentary buses that Marriot, Double Tree Hilton and Jabar Omar put on for people staying as these hotels were just opposite and they didn’t mind us using it. So we were dropped off at the clock tower entrance . The hotel is just behind the clock tower and located opposite the Conrad hotels chain . They gave us complementary water in the rooms every day. It’s a really nice 4 star. The y lent me chargers and iron too as we couldn’t bring all our luggage and it didn’t make a difference as the hotel offered us mostly everything.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, thank you
Stayed 4 nights in Sep 2025

6/10 Okay

Mijed

Liked: Cleanliness, staff & service
The hotel has no fridge in the rooms, so that make it difficult with hot weather.
Stayed 1 night in Aug 2025

8/10 Good

Ahmed

Traveled with family
Liked: Cleanliness
Reciption staff are nice and cooperative. Kitcjen staff are not friendly
Stayed 5 nights in Aug 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 5 nights in Aug 2025

10/10 Excellent

Nazia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Ahmed Saeed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel inshaallah I will come again in this hotel
Stayed 10 nights in Aug 2025

2/10 Terrible

Derya ece

Traveled with family
Disliked: Amenities, property conditions & facilities
At check out, receptionist told us to pay more because in expedia system the price was put it low and wrong. Which is ridiculous
Stayed 3 nights in Aug 2025

10/10 Excellent

Naser

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Helpful staff. Good location and around 10mins through the underground passage under Anjum Hotel. There is an incline when walking to the masjid.
Stayed 6 nights in Aug 2025

8/10 Good

Imane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle experience

Tres bonne expérience, la chambre est très bien, le buffet du petit-déjeuner est complet
Stayed 6 nights in Aug 2025

10/10 Excellent

Abdul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is close to masjid haram
Stayed 5 nights in Aug 2025

8/10 Good

Abdul JF

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms with amenities. I wish the bathroom was well built. The water wasn't draining properly. I see people walking to Haram from the location.Good breakfast, front desk wasn't able to accommodate early check in that cost me another SAR 200 booking a room at the adjacent hotel. Overall great stay.
Breakfast area
Room
Stayed 2 nights in Aug 2025

10/10 Excellent

Abdus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for a young person as is walking distance to Kaaba. However location is slightly harder for less mobile people, as there is a lot of uneven pavement and not clear roads
Stayed 3 nights in Aug 2025