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Al Ebaa Hotel

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Photo gallery for Al Ebaa Hotel

Lobby
Front of property
Front of property
Triple Room | 1 bedroom, in-room safe, blackout drapes, soundproofing
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
3280, Umm Al-Qura Road, Makkah, 24231
  • Great Mosque of Makkah
    ‪8 min walk‬
  • Abraj Al-Bait Towers
    ‪13 min walk‬
  • Kaaba
    ‪15 min walk‬

Room options

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Quadruple Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Triple Room

7.2 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 3 Twin Beds

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About this property

Al Ebaa Hotel

Makkah hotel connected to a rail/subway station, walkable to Great Mosque of Makkah
3 restaurants, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and ATM/banking services. Housekeeping is available on request.
Al Ebaa Hotel offers 416 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. This Makkah hotel also offers concierge services, an ATM, and an elevator. Parking is available onsite for a surcharge.

Al Ebaa Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Al Ebaa Hotel has 3 restaurants on site.

Languages

Afrikaans, Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (SAR 90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 30 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Turndown service

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for continental breakfast: approximately SAR 45 for adults and SAR 30 for children
  • Covered self parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002124

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Al Ebaa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 265 out of 451 reviews
Rating 8 - Good. 113 out of 451 reviews
Rating 6 - Okay. 44 out of 451 reviews
Rating 4 - Poor. 13 out of 451 reviews
Rating 2 - Terrible. 16 out of 451 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Fatimo

Stayed 2 nights in Mar 2025

10/10 Excellent

Aomar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2025

8/10 Good

Loiy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Abdul Rehman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close by to the masjid al Haram.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ahmed, Cumming

Liked: Cleanliness
Stayed 8 nights in Mar 2025

10/10 Excellent

Arief

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was nice and helpful
Stayed 7 nights in Feb 2025

6/10 Okay

mahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and Clean but very noisy unable to sleep due to work out side also it it is little hill to go to haram
Stayed 6 nights in Mar 2025

8/10 Good

Farman

Stayed 2 nights in Mar 2025

8/10 Good

Muslima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for my grandma
Stayed 24 nights in Feb 2025

10/10 Excellent

Tahirah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the Haram
Stayed 3 nights in Mar 2025

10/10 Excellent

Amine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Amna

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Good stuff Hotel’s ambiance was so good. Really welcoming and friendly staff. Iftar buffet was great. Variety of different cuisine. Very close to Haraim. Things to improve -It was really noisy because of construction work going on at night and traffic all day and night. Our room was not really clean. - Bathroom was dirty. Dust and fluff were sticking to our feet. Not enough toiletries in bathroom for 2 people. Bin exhibited rust wet marks. - Wood floor in room was broken and kept snagging on feet and slippers. Room was dirty as was carpet and curtains. - Lifts were really hard to get, had to wait for 15/20 with wheelchair.
Stayed 5 nights in Mar 2025

10/10 Excellent

Irfaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Ammad, Stewartsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very co opeative and professional specially Mr Hashim on Reception
Stayed 5 nights in Mar 2025

8/10 Good

Shikder

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location, room looks same as pictures.
Stayed 1 night in Mar 2025

6/10 Okay

Youcef

Stayed 5 nights in Mar 2025

8/10 Good

Iqbal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

6/10 Okay

Fahad

Traveled with family
Liked: Cleanliness, room comfort

Good budget option near the haram

Comfortable stay. Close to haram albeit slight incline and takes time to get back through crowds but great for the price
Stayed 4 nights in Mar 2025

6/10 Okay

Farzana

Disliked: Cleanliness, property conditions & facilities, room comfort

Umrah trip

Good location, issues with basin outlet, leaked all the time, shower door missing. House keeping poor
Stayed 8 nights in Mar 2025

10/10 Excellent

Shamsuddin

Liked: Staff & service
Stayed 8 nights in Mar 2025

6/10 Okay

Sakib

Liked: Staff & service
The room was basic but met our needs. The shower and toilet however was awful, very old and dated and shower was so small if you are big you cannot get in and the hot water only lasts 6mins. The location is good and 15 mins to walk to haram.
Stayed 4 nights in Feb 2025

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Very friendly staff clean and convenient location.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Mar 2025

8/10 Good

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to Umrh.

Service and location was good. I wish should had shuttle service to mosque. Coffee shop people were not friendly.
Stayed 2 nights in Feb 2025

8/10 Good

Hassan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025