Al Ebaa Hotel

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December 2024
January 2025

Photo gallery for Al Ebaa Hotel

Front of property
Elevator
Lobby
Triple Room | In-room safe, blackout drapes, soundproofing, iron/ironing board
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
3280, Umm Al-Qura Road, Makkah, 24231
  • Great Mosque of Makkah
    8 min walk
  • Alkhalil Courtyard
    11 min walk
  • Souk Al-Khalil
    11 min walk

Room options

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Deluxe Double or Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Al Ebaa Hotel

Makkah hotel connected to a rail/subway station, walkable to Great Mosque of Makkah
3 restaurants, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and ATM/banking services. Housekeeping is available on request.
Al Ebaa Hotel offers 416 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. This Makkah hotel also offers concierge services, an ATM, and an elevator. Parking is available onsite for a surcharge.

Al Ebaa Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Al Ebaa Hotel has 3 restaurants on site.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (SAR 90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 30 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Turndown service

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for continental breakfast: approximately SAR 45 for adults and SAR 30 for children
  • Covered self parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002124

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Al Ebaa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 174 out of 272 reviews" "
Rating 8 - Good. 59 out of 272 reviews" "
Rating 6 - Okay. 27 out of 272 reviews" "
Rating 4 - Poor. 6 out of 272 reviews" "
Rating 2 - Terrible. 6 out of 272 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

safurat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for price
Check in was easy and smooth. We arrived early and weren’t sure if we’d be able to check in but the guy at the desk was thoughtful of our long trip and courteous. Room was small but decent and clean as well as the restaurant. It’s a bit of a distance from haram main gate but overall it is good for the price.
Stayed 3 nights in Sep 2024

8/10 Good

SAFAA ELSAYED AMIN

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is 15 min away walk to Haram. I used to take a 5min taxi because the walk was hard. The breakfast is amazing. The staff is nice. Unfortunately my room was next the air conditioning room and it was noisy
Stayed 1 night in Sep 2024

10/10 Excellent

Syed

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Rihana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Very friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohamed Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming
Stayed 5 nights in Sep 2024

10/10 Excellent

Shamim, Grays

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel only problem bit up hill walk to Al haram. Good for couple and single person with children I will not recommend.
Stayed 5 nights in Sep 2024

10/10 Excellent

Kashim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, was checked in within a couple of minutes. The staff were very accommodating. Excellent price for the rooms you get. Housekeeping were excellent, dropping off water everyday and cleaning the room. Very easy to get to Haram via Anjum hotel next to it. Highly recommend stay there and will be using Al Ebaa hotel again on my next visit.
Stayed 5 nights in Aug 2024

4/10 Poor

Ralph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Zacharias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Sep 2024

10/10 Excellent

Najibullah, Kabul

Liked: Staff & service
The room was not as good
Stayed 1 night in Sep 2024

8/10 Good

Asian Desi

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to Haram Hotel card locked everyday
Stayed 3 nights in Aug 2024

10/10 Excellent

Dalia

Traveled with family
Liked: Amenities
Great people! Super friendly and helpful. Anything you want, they do it for you in seconds. If you don’t want to do the 15 min walk, you can take a taxi right at the door for 10 Reyals. It is a good walk through their neighbor hotel Anjum. Their breakfast is also a value breakfast for 45 Reyals compared to an average of 75-80 for most other hotels.
Stayed 4 nights in Sep 2024

10/10 Excellent

Hamdi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing umrah experience made possible by El Ebaa. Please exercise before coming to umrah. lol.
Stayed 6 nights in Aug 2024

10/10 Excellent

Zaid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was walking distance to the masjid and exceeded my expectations, all the staff were really nice and helpful and always greeted you when you walked in and out of the hotel with a smile, will be visiting this hotel again in the future Insha’Allah
Stayed 3 nights in Aug 2024

10/10 Excellent

Sabry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff, convenient location, close to haram
Stayed 6 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel for Makkah
I stayed here during a 15-hour layover and this was the perfect place. To get to Masjid al Haram, you simply walk about 10 minutes over Jebel Omar and you are right at the masjid. The property was so convenient and i maximized my time in Makkah and Masjid al Haram by staying here. The staff were friendly and made checking in, going to my room, and stay comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Muhammad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its very good loction next to khana khaba15 min walk very friendly staff excellent service
Stayed 4 nights in Aug 2024

10/10 Excellent

Namaan

Stayed 11 nights in Aug 2024

2/10 Terrible

Abderrahmane

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditionner not working card issues too non respectful staff long way to haram not as shown
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

MD SHARIFUL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Abed, Laurel

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Muktar

Traveled with group
Liked: Cleanliness, amenities
The staff needs to be trained how to talk to customers. They we rude.
Stayed 3 nights in Jul 2024

8/10 Good

Hossam Eldin, Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was good
Stayed 2 nights in Jul 2024