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Al Ebaa Hotel

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Photo gallery for Al Ebaa Hotel

Front of property
Lobby
Lobby sitting area
Front of property
Triple Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
3280, Umm Al-Qura Road, Makkah, 24231
  • Great Mosque of Makkah
    ‪8 min walk‬
  • Kaaba
    ‪14 min walk‬
  • Abraj Al-Bait Towers
    ‪14 min walk‬

Room options

View all photos for Quadruple Room

Quadruple Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Double or Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Triple Room

  • Sleeps 3
  • 3 Twin Beds

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$225 nightly
$225 total
includes taxes & fees
May 28 - May 29
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About this property

Al Ebaa Hotel

Makkah hotel connected to a rail/subway station, walkable to Great Mosque of Makkah
3 restaurants, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and ATM/banking services. Housekeeping is available on request.
Al Ebaa Hotel offers 416 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. This Makkah hotel also offers concierge services, an ATM, and an elevator. Parking is available onsite for a surcharge.

Al Ebaa Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Al Ebaa Hotel has 3 restaurants on site.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (SAR 90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 30 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Turndown service

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for continental breakfast: approximately SAR 45 for adults and SAR 30 for children
  • Covered self parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002124

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Al Ebaa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 261 out of 444 reviews
Rating 8 - Good. 112 out of 444 reviews
Rating 6 - Okay. 43 out of 444 reviews
Rating 4 - Poor. 13 out of 444 reviews
Rating 2 - Terrible. 15 out of 444 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Habiba

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it. It was nice and clean staff . They were very nice.👍😄
Stayed 3 nights in Feb 2025

8/10 Good

naiyf

Liked: Cleanliness, staff & service, amenities
Nice place. They didn’t bring us water to room and said they don’t have any. WiFi sucks sometimes. Walk to haram is really close if you go through the anjum hotel. Like 8 minutes
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location close to the haram. Younes ( a hotel staff) very nice and pleasant
Stayed 3 nights in Feb 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Samara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Sajjad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Fabia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not very clean, carpets were clearly not cleaned properly. Shower screen door was not working so water leaked into the bathroom. Towels were not the best and the bed was uncomfortable, especially the pillows. Got neck pain. Breakfast was good. It is quite an uphill walk, can get very tiring. Staff only provided two water bottles each day to survive from. Unfortunately wasn’t very happy with our stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

GHANI

Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Staff was friendly and helpful.
Stayed 4 nights in Feb 2025

4/10 Poor

Faisal, CALGARY

Disliked: Staff & service, property conditions & facilities
Water start leaking from the roof in the night. The maintenance guy came and claimed he fixed it and used up all the towel we had to dry the floor. It took us 12 hours to get the towels after mutiple attempts of contacting the front counter. No hot water available for half of the day.
Stayed 5 nights in Feb 2025

6/10 Okay

Muhammad

Traveled with family
Liked: Cleanliness
Room was not good. It was like a box jail with very small window which has something in front of it. My stay in the same hotel was much better compare to this time. I asked the management to change the room but they could not. Also, the bathroom drainage was very slow which makes a huge puddle when you take a bath. Resturant breakfast and overall hotel cleaning was fine.
Stayed 2 nights in Feb 2025

6/10 Okay

Nurudeen

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

8/10 Good

Iftikhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Muhammad

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a short walk to Haram from the hotel. Also the room was clean and breakfast was good. I recommend this hotel for stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marina, Naperville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most reasonably priced hotels that is within walking distance from Al-Haram. The rooms are small and so are the restrooms but the rooms are comfortable. I wouldnt waste money on the breakfast as there are plenty of options around Al-Haram that offer cheaper and way better breakfast plus it gives you more flexibility because you arent locked into a certain window to grab breakfast. The staff was really helpful and room service was quick. We could find a cab pretty much anytime and everytime we needed it. The only drawback was their elevator, it was a nightmare to find an elevator that was operational during peak times. The other drawback was that the hotel didnt offer laundry service. We had to find a laundry place nearby to survive.
Stayed 5 nights in Jan 2025

2/10 Terrible

zeeshan

Disliked: Amenities
Some one stolen in my room
Stayed 4 nights in Jan 2025

10/10 Excellent

Hersi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Yacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 500 meters from new extension of Haram but quite challenging for elderly to walk as you have to walking uphill for about 200 metres
Stayed 7 nights in Jan 2025

10/10 Excellent

Djamel

Stayed 2 nights in Jan 2025

2/10 Terrible

Ayaz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Kamil

Liked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

Rafique

Traveled with family
Liked: Amenities
Good mosque Traffic at front of the hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Syed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jan 2025

10/10 Excellent

Abul Kalam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Munirah

Stayed 2 nights in Jan 2025