Along with a 24-hour fitness center, this smoke-free hotel has self parking and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellhop, and a front-desk safe are onsite. Housekeeping is available on request.
Al Kiswah Towers Hotel offers 5578 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Al Kiswah Towers Hotel features a 24-hour fitness center, laundry facilities, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. This Makkah hotel also offers a porter and an elevator. Onsite parking is available (surcharge).
Al Kiswah Towers Hotel is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Languages
Arabic, English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Covered self parking on site (SAR 72 per day; includes in/out privileges)
Food and drink
Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 35 per person
Things to do
24-hour gym
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
Housekeeping (on request)
Porter/bellhop
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
More
Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately SAR 35 per person
Covered self parking fee: SAR 72 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007548
We should mention
Couples wishing to share a room must provide proof of marriage
Parking height restrictions apply
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Property is also known as
Al Kiswah Towers Hotel Mecca
Al Kiswah Towers Mecca
Al Kiswah Towers
Al Kiswah Towers Hotel Hotel
Al Kiswah Towers Hotel Makkah
Al Kiswah Towers Hotel Hotel Makkah
Al Kiswah Towers Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is very nice hotel. Staff is ver attentive and helpful. At reception, Tala was an exceptional young lady. She was polite, courteous, knowledgeable, attentive, considerate and helpful. I commend Tala for all interactions with me. Alkiswa hotel is very lucky to have her as its team member. I am pretty sure she will be an important assets for your organization.
The hotel is very good, rooms were clean.
Haram is 30-40 mins walk. The shuttle buses were very busy people pushing to get on board. They also stop only a 10 min walk away from hotel. So you would need to walk for another 20 mins to get to Haram. Best bet is to get a taxi to Haram tunnels. 15-20 riyals per journey.
Verified traveler
Stayed 1 night in Nov 2024
6/10 Okay
AFTAB
Traveled with family
Nov 10, 2024
Bell boy Moosa was brilliant and helpful
AFTAB
Stayed 1 night in Nov 2024
8/10 Good
Saed
Traveled with family
Nov 9, 2024
Liked: Cleanliness, staff & service, room comfort
Good
Parking was not free
Tv remote was not working
Sheets were clean and good
Room service good
Only 2 bottles of water was there for family room
Lots of beds perfect for families with young kids who cannot stay in a separate room. Lovely services like the kids play area and gym and friendly staff. They allowed us to check out late because our flight was midnight so very kind and welcoming
Property is good It only needs frequent Air Condition service to avoid dust and other viral infections, Central air duct is full of dust which is causing infection.
This was an okay hotel. I would highly recommend if you are visiting Makkah to just book a hotel as close to the Haram as possible. These shuttles were great, however they still drop you off a far walk away and getting back on when leaving the Haram is very chaotic. If you want to be able to properly spend time there it's important to have a hotel a good walking distance to be able to rest and freshen up.
This hotel is very outdated and needs improvements. Overall, the room was okay. As most stated, there are stains on the carpets, the shower floor leaks easily, and just not as clean as expected. Our toilet was not flushing the first day but when we put in a request they sent someone pretty quickly to fix it.
The breakfast was not good - you would think to pay an extra fee for it, it would be nice but the food looked old and wrapped from days before and not fresh at all. You are better off buying something from the Cafe near the lobby.