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Al Kiswah Towers Hotel

3.0 star property

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Photo gallery for Al Kiswah Towers Hotel

Front of property
Front of property - evening/night
Junior Suite | Living area | Flat-screen TV
Lobby sitting area
Double or Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

Map
At Taysir, Al Qashla, Makkah, Makkah, 2077
  • Great Mosque of Makkah
    ‪16 min walk‬
  • Abraj Al-Bait Towers
    ‪1 min drive‬
  • Kaaba
    ‪2 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, soundproofing

Junior Suite

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Double or Twin Room

8.0 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, in-room safe, desk, soundproofing

Quadruple Room

7.8 out of 10
Good
(10 reviews)
  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, desk, soundproofing

Triple Room

7.8 out of 10
Good
(13 reviews)
  • 247 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, soundproofing

Family Room

8.0 out of 10
Very good
(9 reviews)
  • 269 sq ft
  • Sleeps 5
  • 5 Twin Beds

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About this property

Al Kiswah Towers Hotel

3-star hotel in Makkah City Center
Along with a 24-hour fitness center, this smoke-free hotel has self parking and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellhop, and a front-desk safe are onsite. Housekeeping is available on request.
Al Kiswah Towers Hotel offers 5578 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Al Kiswah Towers Hotel features a 24-hour fitness center, laundry facilities, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. This Makkah hotel also offers a porter and an elevator. Onsite parking is available (surcharge).

Al Kiswah Towers Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (SAR 72 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 35 per person

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 35 per person
  • Covered self parking fee: SAR 72 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007548

We should mention

Couples wishing to share a room must provide proof of marriage
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Kiswah Towers Hotel Mecca
Al Kiswah Towers Mecca
Al Kiswah Towers
Al Kiswah Towers Hotel Hotel
Al Kiswah Towers Hotel Makkah
Al Kiswah Towers Hotel Hotel Makkah

Al Kiswah Towers Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 358 out of 802 reviews
Rating 8 - Good. 196 out of 802 reviews
Rating 6 - Okay. 106 out of 802 reviews
Rating 4 - Poor. 53 out of 802 reviews
Rating 2 - Terrible. 89 out of 802 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Mansoor

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Misturah

Traveled with family
wifi is as bad as you can imagine bring your WiFi Extra expensive for it price this is a one star hotel no hair dryer no iron no prayer mat nothing window doesn’t open no kitchen space… very terrible hotel the real definition of what you order versus what you get House keeping will come 10pm at night to clean!!! When your asleep so I did not get my room cleaned throughout my stay
Stayed 5 nights in Mar 2025

10/10 Excellent

Saira

Stayed 3 nights in Feb 2025

10/10 Excellent

Leonat

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is walking distance from the masjid Al Haram. The only disantvantage is that during the tarawi prayer the road close to the masjid is closed. If you avoid moving around during this time, everything else is perfectly fine. Whatever you need is nearby. Restaurants, barber shop, laundry and many stores are in the first floor of the hotel. I recomend it.
Stayed 3 nights in Mar 2025

6/10 Okay

Fozia

Kiswah had a convenient location and friendly staff, making check-in smooth. The room was clean and comfortable, though slightly outdated, and the amenities were decent for the price. While some areas, like the restaurant service, could improve, overall, it was a satisfactory stay.
Stayed 4 nights in Mar 2025

8/10 Good

Asim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with walkable distance from haram.
Stayed 4 nights in Mar 2025

8/10 Good

Khairun Syazwin bin Mohamed Khairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walking distance to the haram (if you wish to walk) shuttle bus service is provided too. However I booked during Ramadan, as such, many of the times roads are closed near the hotel. Facilities wise the hotel is decent; hot water for showering, clean rooms, and alot of shops in and around the hotel.
Stayed 3 nights in Mar 2025

6/10 Okay

Kawthar

Traveled with family
Disliked: Amenities, property conditions & facilities
Was a good stay, we were put in tower 5 and that one isnt as good as 1 but it was nice, about a 15-20 minute walk to the haram.. loads of shops downstairs and a caffee as well. Bus services avaliable as well
Stayed 4 nights in Mar 2025

8/10 Good

Mohamed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities. The only problem we had was the poor WiFi
Stayed 7 nights in Mar 2025

2/10 Terrible

Anwar

Stayed 1 night in Dec 2024

8/10 Good

Mahmud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Faiza

Traveled with family
Liked: Cleanliness, staff & service
Close to restaurants and shuttle bus to Haraam. But the bus elevators take forever, bus drop off is still far from the gates of the masjid, staff comes into your room even when dnd sign is up. Rooms are okay— only two outlets in every room
Stayed 5 nights in Mar 2025

8/10 Good

Mahmud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and worthy

As a budget hotel it is good.. Room was clean, room service was very helpful, customer service was helpful as well. Tower 1 have big prayer space which is bigger than some small mosque. Also regular shuttle service available, The issues they have self service laundry or there is a laundry shop out side Tower 5. It’s about 15min walk from Khaba.
Stayed 1 night in Mar 2025

6/10 Okay

Mohammed, Charlotte

Traveled with family and small children
Liked: Staff & service
Close to Masid Al Haram. 15 minues walk. Rhw hotel offers shuttle services.
Stayed 2 nights in Mar 2025

4/10 Poor

Taraq

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Website says staff can speak English but they can’t Manager at reception ignored people by sitting at their computer when there were queues Booked 2 x quadruple rooms but they said they had us down for 2 x twin rooms. Had to argue with them to get the rooms I wanted As I had already paid, I couldn’t leave for a hotel closer but you get what you pay for really
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faimly stay Feb 2025

It was busy. The best thing about this hotel theres a shuttle to Haram which is 24hr and every 5min.
Stayed 2 nights in Feb 2025

6/10 Okay

Mohamed

Traveled with group
Liked: Staff & service
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohamed Abdelkader

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 days, definitely 5 ⭐️ clean room, helpful stuff and very kind people. If you’re worrying about walking distance it’s about 10-15 min walk, shuttle buses also available 24/7 drop you off right in haram. Definitely recommend this place.
Stayed 3 nights in Mar 2025

10/10 Excellent

Abd-El-Rahmane

Stayed 6 nights in Mar 2025

10/10 Excellent

Mohammed Zahidul Islam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family enjoyed the stay .
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Monjur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Stayed 5 nights in Feb 2025

10/10 Excellent

Faizun

Traveled with family
Excellent service and very nearby the Haram sarif
Stayed 6 nights in Mar 2025

10/10 Excellent

Sajid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in budget friendly place.
Stayed 4 nights in Mar 2025