Along with a 24-hour fitness center, this smoke-free hotel has self parking and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellhop, and a front-desk safe are onsite. Housekeeping is available on request.
Al Kiswah Towers Hotel offers 5578 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Al Kiswah Towers Hotel features a 24-hour fitness center, laundry facilities, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. This Makkah hotel also offers a porter and an elevator. Onsite parking is available (surcharge).
Al Kiswah Towers Hotel is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Languages
Arabic, English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Covered self parking on site (SAR 72 per day; includes in/out privileges)
Food and drink
Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 35 per person
Things to do
24-hour gym
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
Housekeeping (on request)
Porter/bellhop
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
More
Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately SAR 35 per person
Covered self parking fee: SAR 72 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007548
We should mention
Couples wishing to share a room must provide proof of marriage
Parking height restrictions apply
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Property is also known as
Al Kiswah Towers Hotel Mecca
Al Kiswah Towers Mecca
Al Kiswah Towers
Al Kiswah Towers Hotel Hotel
Al Kiswah Towers Hotel Makkah
Al Kiswah Towers Hotel Hotel Makkah
Al Kiswah Towers Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Terrible experience, the shuttle drops you off so far away and they don’t tell you the bus stop so you can’t figure out where he dropped you the first time. I ended up taking a taxi to the hotel on the first day because I couldn’t find the bus stop. The bell boys like to scam people into giving them large tips and no one speaks English. The bell boy’s job is to help you with your luggage. However we had a terrible experience where the bell boy helped us and then didn’t let us go to reception to check out but rather said he would take care of it and then said he could call us a taxi, only to call his friend who over charged us and then they spoke in Arabic to each other about how much money to get out of us because they knew we couldn’t understand and basically harassed us to tip him a huge amount even though we told him we don’t have small bills. When The taxi driver dropped us he would not give us our luggage until we paid him and his bell boy friend the large bills we had. I have never felt more unsafe in my life and I think this hotel should watch their employee’s actions because they are scamming and harassing travelers and people who travel the world to come and due umrah. Thanks to this hotel, I will never come here again and will never trust any bell boy again.
The place is actually far better than the photos. The rooms are much more spacious than it appears in the photos. But the best part of it is the receptionist, Ahmad, who was very very kind, often going beyond to help me and my family. Overall, I will say that our stay at Madinah became smooth because of Ahmad at this wonderful place. A huge recommendation!
You get what you pay for so no complaints there. It’s a very basic hotel. The bus takes you close to the Masjid but it is still quite a walk there once you get off.
اقامة جيدة، الغرفة نظيفة ومجهزة ينقصها مايكرويف ، الحمام جيد جدا و التكييف ايضا. فقط السرير مرتبته غير مريحة ولكن لاقامة قصيرة ليست مشكلة كبيرة.
الانترنت بطئ ، يكفي فقط للمراسلة
Amr
Stayed 2 nights in Dec 2024
8/10 Good
liaqat
Jan 3, 2025
Overall nice
liaqat
Stayed 4 nights in Dec 2024
6/10 Okay
nadim, Romulus
Jan 3, 2025
Liked: Staff & service
The staff took a picture of my passport without my permission with his personal phone. Not cool
Our family considered this hotel as a budget hotel that was booked couple weeks ago of our trip and the purpose was to access the shuttle service which was a plus. Hotel is not too far from the haram but due to construction please consider walking at least one mile to access haram or mataaf. The staff crew were always helpful to replenish the toiletries or anything we need such as water, coffee cups, and iron board and an iron. The only thing I would love to see is cleaning/ washing the bathroom when we asked for make my room card. Anyways also laundry was a pain because we had no place to dry our clothes from the spinner. The laundry service is in fifth building where we gave our heavy clothes to wash and dry which was fine. Overall our stay was fine but the hotel could use some more improvement for their guest to provide maximum comfort. Taxis and grocery stores are easily accessible just be cautious of crossing the road. Also, no microwave in the room and iron in the room but you can request an iron for an hour. Again, this is a budget hotel so we were expecting all the things that were mentioned in the other reviews. Overall, this hotel served the purpose of our stay which was ibaada. Shuttle service is a nice touch for sure because they do run them 24/7 sometimes they are fully loaded sometimes they are empty depending on a time of the day you are leaving for haram.
A nice place to stay i will enjoy my stay
Just i need a one comment who every staying in hotel you shoul be giving parking free its fine you giving a discount just a my thinking about parking