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Al Marwa Rayhaan by Rotana

5.0 star property

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Interior
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Reception
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Royal Suite (Panoramic Haram View with partial Kaaba view) | Minibar, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

Map
Abraj Al Bait Ajyad Street, King Abdul Aziz Gate, Makkah, Makkah, 24231
  • Great Mosque of Makkah
    ‪2 min walk‬
  • Abraj Al-Bait Towers
    ‪4 min walk‬
  • Well of Zamzam
    ‪5 min walk‬

Room options

View all photos for Suite, 2 Bedrooms (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Kaaba View)

  • 1055 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Royal Suite (Panoramic Haram View with partial Kaaba view)

Royal Suite (Panoramic Haram View with partial Kaaba view) | Minibar, in-room safe, desk, laptop workspace

Royal Suite (Panoramic Haram View with partial Kaaba view)

  • 1356 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Partial Haram View)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious)

Suite, 1 Bedroom (Spacious) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious)

  • 990 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Partial Haram View)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Partial Haram View)

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Guest)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Guest)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Partial Kaaba View)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Room)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Room)

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Haram View)

  • 1055 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Haram View)

  • 753 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Haram View)

  • 1055 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Kaaba View)

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Kaaba View)

  • 753 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Partial Haram View)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Partial Haram View)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Partial Kaaba View)

Shower, free toiletries, hair dryer, slippers

Room, 1 King Bed (Partial Kaaba View)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Partial Kaaba View)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Al Marwa Rayhaan by Rotana

5-star Makkah hotel, connected to a shopping center in Ajyad
Along with 2 restaurants, this smoke-free hotel has a rooftop terrace and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Al Marwa Rayhaan by Rotana offers 503 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. This 5-star property offers access to a business center, coworking spaces, and limo/town car service. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge). Guests can use the health club at a partner property.

Al Marwa Rayhaan by Rotana is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Al Bayt - This diner specializes in international cuisine and serves breakfast, lunch, and dinner.
Al Dyafa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Al Shorfa - This buffet restaurant specializes in international cuisine and serves dinner only. Open daily.
Hala Cafe - This café specializes in international cuisine and serves light fare only. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, Filipino, Hindi, Indonesian, Japanese, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (SAR 550 per day)
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: SAR 100 for adults and SAR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Bayt
  • Al Dyafa
  • Al Shorfa
  • Hala Cafe

Things to do

  • Designer stores
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (47 inch wide door)
  • Handrails in stairways (24 inches high)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Built in 2006
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately SAR 100 for adults and SAR 25 for children
  • Airport shuttle fee: SAR 300 per person (one-way)
  • Self parking fee: SAR 550 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007293

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is not required for transportation to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Marwa Makkah
Al Marwa Rayhaan Rotana Makkah Hotel Mecca
Al Marwa Rayhaan Rotana Makkah Mecca
Marwa Al Rayhaan Makkah
Marwa Rayhaan Makkah
Marwa Rayhaan Rotana Makkah
Marwa Rotana
Marwa Rotana Makkah
Rotana Makkah
Rotana Marwa Makkah
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Al Marwa Rayhaan Rotana Hotel Mecca
Al Marwa Rayhaan Rotana Hotel
Al Marwa Rayhaan Rotana Mecca
Al Marwa Rayhaan Rotana
Al Marwa Rayhaan by Rotana Hotel
Al Marwa Rayhaan by Rotana Makkah
Al Marwa Rayhaan by Rotana Hotel Makkah

Al Marwa Rayhaan by Rotana Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 278 out of 617 reviews
Rating 8 - Good. 176 out of 617 reviews
Rating 6 - Okay. 81 out of 617 reviews
Rating 4 - Poor. 39 out of 617 reviews
Rating 2 - Terrible. 43 out of 617 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

TOUSEEF

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all it was a good experience traveling with family for umrah.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sajid

Solo traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

SHAUKAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
It was amazing. Location and convenience 10 out of 10 View 8 out of 10
Stayed 3 nights in Nov 2024

10/10 Excellent

AMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, room comfort
Ammar from front desk made our stay better!
Ammar from front desk was absolutely helpful and very good person to deal with, he made sure all our requests met with ease and a smile! The overall stay was good, location is great, the room and hotel condition need to be renewed but not terrible.
Stayed 2 nights in Nov 2024

10/10 Excellent

El Alaoui Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Asif, Elk Grove

Liked: Cleanliness, staff & service
Stayed 8 nights in Nov 2024

10/10 Excellent

suhail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant experience with them . Because of rooms overbooked our desired room was not available but the girl at the front desk managed to get upgraded room for us. It was little cramped up cause of 2 extra beds ( which we were not needed) But no issues ,our main sleeping area was perfect. Room service guy( I think his name was Mohammed firoz?) was nice and polite person. Overall nice experience, will book again there in future.
Stayed 2 nights in Nov 2024

8/10 Good

BELKACEM, Katy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property should highlight that it’s almost impossible to access the paid parking garage during prayer time and give alternatives to such situation.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the Best hotel in Makkah
I have enjoyed my stay at this hotel to its full extent. I had received a warm welcome from Mr. Raeed, a front desk associate who gave an excellent service and checked me in . He offered me tea and juice . Mr. Raeed is very cordial , focused on guest satisfaction and very polite and well spoken person. He is definitely an asset to this hotel. House keeping was on time and great service I received from housekeeping associate Mr. Show Kay and supervisor Mr. Faisal. They both were very courteous and focused on guest satisfaction. Breakfast was delicious tasty and lots of items to choose from. All waiters are very cordial and their services exceeded my expectations. Crew Tarek was very helpful and very courteous towards guests. Overall I strongly believe this hotel is under great guest focused leadership and operational management. I wish them well and a great success for times to come . I will continue to stay in this hotel in my next visit and I recommend this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Moize

Stayed 4 nights in Oct 2024

8/10 Good

Zainab

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean room and good size! Smells lovely throughout the hotel, super close to the masjid which is very convenient - just a lift down. The shopping centre is also attached and lovely views of the mosque from the outdoor restaurant. Staff were great and allowed us to check in a couple hours earlier! Only issue is it can be quite busy to get to the foyer via taxi!
Stayed 2 nights in Nov 2024

6/10 Okay

Hanadi

Stayed 3 nights in Nov 2024

4/10 Poor

AAFTAB IQBAL

Stayed 2 nights in Oct 2024

10/10 Excellent

youssef

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 4 nights in Oct 2024

10/10 Excellent

Kale, Oviedo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Jawad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yasir the reception manager was exceptionally great and professional - was able to deal with guests frustration in a great manner - his manner makes you feel at home - thank you Yasir
Stayed 2 nights in Nov 2024

10/10 Excellent

Nahid

Stayed 4 nights in Aug 2024

8/10 Good

Firas, kuwait

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 2 nights in Oct 2024

6/10 Okay

Asif

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Shazia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Review for Al-Marwa Hotel, Makkah My husband and I recently stayed at Al-Marwa Hotel in Makkah, and it was an absolutely wonderful experience! The bed and pillows were incredibly comfortable, ensuring we both had a restful night’s sleep after our long days of umrah. The breakfast was delicious, offering a variety of options that catered to all tastes, making it a great start to our day. The location of the hotel is perfect, just a short walk from the Haram, which made it so convenient for us to perform our prayers. One of the highlights was having a speaker in the room that allowed us to pray along with the imam, truly enhancing our spiritual experience. The view from our room was absolutely gorgeous, offering a stunning backdrop that added to our overall enjoyment of the stay. The only minor drawback was the shower, which lacked a door and tended to spray water everywhere, but this was a small issue compared to the wonderful amenities and service we received. A special shoutout to Mustafa from housekeeping and Honday from the restaurant for their exceptional service! They went above and beyond to ensure our stay was comfortable and enjoyable. Overall, I highly recommend Al-Marwa Hotel for anyone visiting Makkah. It was a memorable stay, and we look forward to returning in the future!
Stayed 5 nights in Oct 2024

10/10 Excellent

Mobeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Thank you
Stayed 3 nights in Oct 2024

10/10 Excellent

Rahamat

Stayed 5 nights in Sep 2024

10/10 Excellent

Kholoud

Stayed 1 night in Sep 2024