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Al Marwa Rayhaan by Rotana

5.0 star property

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Photo gallery for Al Marwa Rayhaan by Rotana

Interior
Royal Suite (Panoramic Haram View with partial Kaaba view) | Minibar, in-room safe, desk, laptop workspace
Reception
View from room
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Abraj Al Bait Ajyad Street, King Abdul Aziz Gate, Makkah, Makkah, 24231
  • Great Mosque of Makkah
    ‪2 min walk‬
  • Abraj Al-Bait Towers
    ‪4 min walk‬
  • Kaaba
    ‪5 min walk‬

Room options

View all photos for Suite, 2 Bedrooms (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Kaaba View)

  • 1055 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Royal Suite (Panoramic Haram View with partial Kaaba view)

Royal Suite (Panoramic Haram View with partial Kaaba view) | Minibar, in-room safe, desk, laptop workspace

Royal Suite (Panoramic Haram View with partial Kaaba view)

  • 1356 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Partial Haram View)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious)

Suite, 1 Bedroom (Spacious) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious)

  • 990 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Partial Haram View)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Partial Haram View)

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Guest)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Guest)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Partial Kaaba View)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Room)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Room)

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Haram View)

  • 1055 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Haram View)

  • 753 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Haram View)

  • 1055 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Kaaba View)

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Kaaba View)

  • 753 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Partial Haram View)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Partial Haram View)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Partial Kaaba View)

Shower, free toiletries, hair dryer, slippers

Room, 1 King Bed (Partial Kaaba View)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Partial Kaaba View)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Partial Kaaba View Room – Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Partial Kaaba View Two Bedroom Family Suite

Minibar, in-room safe, desk, laptop workspace

Partial Kaaba View Two Bedroom Family Suite

  • Sleeps 5
  • 1 King Bed

Partial Haram View Two Bedroom Family Suite

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Partial Kaaba View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Spacious Partial Haram View Two Bedroom Suite

  • Sleeps 5
  • 1 King Bed

View all photos for Spacious Partial Kaaba View One Bedroom Suite

Bathroom | Shower, free toiletries, hair dryer, slippers

Spacious Partial Kaaba View One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

Spacious Room – Twin Bed

  • Sleeps 4
  • 2 Twin Beds

View all photos for Guest Room – King Bed

Minibar, in-room safe, desk, laptop workspace

Guest Room – King Bed

  • Sleeps 2
  • 1 King Bed

Guest Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Spacious Partial Haram View Room – Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Spacious One Bedroom Suite

  • Sleeps 6
  • 1 King Bed

Partial Haram View Room – Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Spacious Partial Haram View One Bedroom Suite

  • Sleeps 6
  • 1 Double Bed

One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Suite Part Haram View

  • Sleeps 2
  • 1 King Bed

Guest Room – Twin Bed

  • Sleeps 4
  • 2 Twin Beds

Royal Suite Panoramic Kaaba View

  • Sleeps 4
  • 1 King Bed

Partial Haram View Room – King Bed

  • Sleeps 2
  • 1 King Bed

Spacious Partial Kaaba View Room – Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Partial Kaaba View Room – King Bed

Minibar, in-room safe, desk, laptop workspace

Partial Kaaba View Room – King Bed

  • Sleeps 2
  • 1 King Bed

Spacious Partial Kaaba View Two Bedroom Suite

  • Sleeps 5
  • 2 Twin Beds

Spacious Partial Haram View Room – King Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Spacious Room – King Bed

Minibar, in-room safe, desk, laptop workspace

Spacious Room – King Bed

  • Sleeps 4
  • 1 Double Bed

About this property

Al Marwa Rayhaan by Rotana

5-star Makkah hotel, connected to a shopping center in Ajyad
Along with 2 restaurants, this smoke-free hotel has a rooftop terrace and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Al Marwa Rayhaan by Rotana offers 503 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. This 5-star property offers access to a business center, coworking spaces, and limo/town car service. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge). Guests can use the health club at a partner property.

Al Marwa Rayhaan by Rotana is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Al Bayt - This diner specializes in international cuisine and serves breakfast, lunch, and dinner.
Al Dyafa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Al Shorfa - This buffet restaurant specializes in international cuisine and serves dinner only. Open daily.
Hala Cafe - This café specializes in international cuisine and serves light fare only. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, Filipino, Hindi, Indonesian, Japanese, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (SAR 550 per day)
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: SAR 100 for adults and SAR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Bayt
  • Al Dyafa
  • Al Shorfa
  • Hala Cafe

Things to do

  • Designer stores
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (47 inch wide door)
  • Handrails in stairways (24 inches high)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Built in 2006
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately SAR 100 for adults and SAR 25 for children
  • Airport shuttle fee: SAR 300 per person (one-way)
  • Self parking fee: SAR 550 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007293

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is not required for transportation to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Marwa Makkah
Al Marwa Rayhaan Rotana Makkah Hotel Mecca
Al Marwa Rayhaan Rotana Makkah Mecca
Marwa Al Rayhaan Makkah
Marwa Rayhaan Makkah
Marwa Rayhaan Rotana Makkah
Marwa Rotana
Marwa Rotana Makkah
Rotana Makkah
Rotana Marwa Makkah
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Al Marwa Rayhaan Rotana Hotel Mecca
Al Marwa Rayhaan Rotana Hotel
Al Marwa Rayhaan Rotana Mecca
Al Marwa Rayhaan Rotana
Al Marwa Rayhaan by Rotana Hotel
Al Marwa Rayhaan by Rotana Makkah
Al Marwa Rayhaan by Rotana Hotel Makkah

Al Marwa Rayhaan by Rotana Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 287 out of 639 reviews
Rating 8 - Good. 184 out of 639 reviews
Rating 6 - Okay. 83 out of 639 reviews
Rating 4 - Poor. 41 out of 639 reviews
Rating 2 - Terrible. 44 out of 639 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Asma

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Stay was good but check-in was really late

We had a pleasant stay at Al Marwa Rayhaan by Rotana. The 2-bedroom suite was spacious and comfortable, offering plenty of room for our group. The breakfast spread was also quite nice, with a variety of options to start the day. However, one downside was the check-in process. We had to wait for about two hours after the check-in time because our room wasn’t ready yet, which was a bit frustrating. Aside from that, everything else was great, and we enjoyed our time at the hotel. Would consider staying here again, but I hope the check-in process is smoother next time.
Stayed 2 nights in Feb 2025

6/10 Okay

Mohammad

Traveled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Tammam

Stayed 1 night in Feb 2025

10/10 Excellent

Enas, Dubai

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient and very easy to haram
Stayed 1 night in Feb 2025

8/10 Good

Fawad

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location very close to Haram. Rooms are spacious.
Stayed 4 nights in Feb 2025

8/10 Good

Sania

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Doaa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location and breakfast is very amazing, thank you so much for chef who is doing the breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rebeka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unique rooftop, great stuff, best location in clock tower
Stayed 2 nights in Dec 2024

10/10 Excellent

sheanam

Liked: Cleanliness, staff & service, property conditions & facilities
Location, service, safety.
Stayed 2 nights in Jan 2025

10/10 Excellent

Burhan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice to stay
Stayed 3 nights in Jan 2025

6/10 Okay

Mansour

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Shariq

Stayed 3 nights in Dec 2024

10/10 Excellent

Yousif

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jan 2025

10/10 Excellent

shahid, Fresno

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location a good choice by us for our trip.
Stayed 5 nights in Jan 2025

4/10 Poor

Kokab

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We arrived around 4pm, they took our luggage and asked us to go do ommrah because the rooms are not ready , we left to do omrah and came back at 12am, we asked for our luggage the receptionist said he will send them to the room and never did. Next day they called us at 12 the we must check out by one. Around 2 we went to check out and asked for our luggage they took the card from us and said to relax they will bring them to us in few minutes, we waited more than an our and asked them again, they said they need a card otherwise we can’t get them , that’s when u started yelling and made it a big problem.. after a long argument and after I told them I will call the cops I ended up getting them back.. about the Kaaba view it was not what I was expecting and not like what I seen on Expedia, it wasn’t worth $800 per night but yes the rooms were very clean, the beds were very comfortable and one thing I forgot to mention was the food is you have to pay for your breakfast and your lunch.. some guy told us $50 per person
Stayed 1 night in Jan 2025

4/10 Poor

Fadi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff on the reception were very rude at check in and we got our room after 2-hour waiting. Yet they insisted we check out on time
Stayed 2 nights in Dec 2024

8/10 Good

Masoud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

BILAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect had a suite and it was perfect with two bathrooms and a living area you have full access to shopping centre ladies prayer room on p10 and men’s p9 and exit to Al haram was 0 walking distance. The hotel has a perfect breakfast, lunch and dinner selection with a cafe, reception and all staff are so lovely and attend to your needs recommended 👍
Stayed 3 nights in Dec 2024

6/10 Okay

Masoud

Liked: Cleanliness
Most staff speak minimal English. Organization somewhat poor and not at 5 star level. Some of the stuff in the rooms are quite old and worn out. When it says "partial Haram view" what they really mean is minimal view of the outer structure of the Masjid and more view of the other tall hotels or the building of the clock tower. The convenience of the hotel being right at the door of the Haram makes up for all it's shortcomings but it's sad why Swiss hotel or Fairmont or Pullman that are neither native nor Muslim should provide better view or quality than this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

ahmad

Stayed 1 night in Dec 2024

10/10 Excellent

Mbaye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the hôte
Stayed 1 night in Dec 2024

10/10 Excellent

Sadat Rahman

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, excellent breakfast and friendly and courteous staff.
Stayed 5 nights in Nov 2024

10/10 Excellent

Moustafa

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024