Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. This 5-star property offers access to a business center, coworking spaces, and limo/town car service. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge). Guests can use the health club at a partner property.
Al Marwa Rayhaan by Rotana offers 503 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Mecca hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Self parking (surcharge) , Free valet parking , Parking (limited spaces)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
English breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Al Bayt - This diner specializes in international cuisine and serves breakfast, lunch, and dinner.
Al Dyafa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Al Shorfa - This buffet restaurant specializes in international cuisine and serves dinner only. Open daily.
Hala Cafe - This café specializes in international cuisine and serves light fare only. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at anytime
Check-in time starts at noon
Minimum check-in age is: 18
Check-out time is 1:00 PM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Credit card pre-authorization Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Car not required Long-term renters welcome Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Staffed front desk Events/parties not allowed Carbon monoxide detector Smoke detector Guest accommodation is sealed after cleaning Electrostatic spray is used for disinfection Cashless transactions are available Masks are compulsory at the property Contactless food service / room service is not available Reservation is not required for facilities onsite Property is cleaned with disinfectant Property follows sanitization practices of Ecolab (3rd party expert - Global) Staff wears personal protective equipment Protective clothing is available to guests Food service has been amended for enhanced safety Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Children stay free - maximum age 12 Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Children stay free Service animals not allowed Parking height restrictions apply Individually-wrapped food options are available through room service Number of children who can stay free - 2 Debit cards Gap period enforced between guest stays - 72 hours
Only Muslims are allowed to enter the holy cities of Mecca and Medina.
Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
Couples wishing to share a room must provide proof of marriage.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Alcohol is not served or permitted at this property.
A car is not required for transportation to and from this property.
Set meals are served in guestrooms only (no menus or public dining).
Parking height restrictions apply.
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Intertek Cristal (3rd party expert - Global).