5-star Makkah hotel, connected to a shopping center in Ajyad
2 restaurants, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Al Safwah Orchid offers 471 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers.
This Makkah hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Wireless Internet access is complimentary. Business-related amenities at this 5-star property consist of a business center and limo/town car service. This luxury hotel also offers a library, coffee/tea in a common area, and concierge services. Onsite parking is available (surcharge).
Al Safwah Orchid is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Marwa - This restaurant specializes in international cuisine and serves breakfast only.
Al Morjan - This restaurant specializes in international cuisine and serves breakfast only. Open daily.
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 75 per person
2 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Al Morjan
Marwa
Things to do
Library
Family friendly
Free babysitting
In-room refrigerator
Laundry facilities
Separate bedroom
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Grab bar near toilet
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
More
1 building
22 floors
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Dishwasher
Free bottled water
Refrigerator
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately SAR 75 per person
Self parking fee: SAR 552 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007435
We should mention
Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Property is also known as
Al Safwah
Al Safwah Orchid
Al Safwah Royale
Al Safwah Royale Orchid
Al Safwah Royale Orchid Hotel
Al Safwah Royale Orchid Hotel Mecca
Al Safwah Royale Orchid Mecca
Safwah
Safwah Royale Orchid
Al Safwah Royale Orchid Makkah/Mecca
Al Safwah Orchid Hotel
Al Safwah Orchid Makkah
Al Safwah Royale Orchid
Al Safwah Orchid Hotel Makkah
Al Safwah Orchid Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
"I recently stayed at Al safwa royal archid and unfortunately, my experience did not meet my expectations. The room was not as clean as I had hoped, bed was not same as I booked. I booked city view they didn't provide it, and also the service was below par. Customer service was rude which is so unprofessional I hope the management can address these issues to improve the experience for future guests."
Good point was location and big beds. Had to change rooms due to leak. The new room given had ne shower door and flush was not working properly so had to change room again.
Room service was very late and breakfast was very disappointing. I believe it was the leftover from previous nights dinner