See all properties

Al Safwah Orchid

5.0 star property

Choose dates to view prices

Photo gallery for Al Safwah Orchid

Standard Quadruple Room , Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Front of property
View from property
Reception hall
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Ajyad St. Al Safwah Towers, Facing King Abdul Aziz Gate, Makkah, 24231
  • Great Mosque of Makkah
    ‪3 min walk‬
  • Abraj Al-Bait Towers
    ‪4 min walk‬
  • Kaaba
    ‪6 min walk‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Quadruple Room

  • 322 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Quadruple Room , Side Haram View

Standard Quadruple Room , Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Quadruple Room , Side Haram View

  • City view
  • 322 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Side Haram View

Standard Double Room, Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Double Room, Side Haram View

  • City view
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room, Side Haram View

Standard Triple Room, Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Triple Room, Side Haram View

  • City view
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Building design

Swissôtel Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1002)
The price is $146
per night
$176 total
includes taxes & fees
May 8 - May 9
Swissôtel Makkah

About this property

Al Safwah Orchid

5-star Makkah hotel, connected to a shopping center in Ajyad
2 restaurants, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Al Safwah Orchid offers 471 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Wireless Internet access is complimentary. Business-related amenities at this 5-star property consist of a business center and limo/town car service. This luxury hotel also offers a library, coffee/tea in a common area, and concierge services. Onsite parking is available (surcharge).

Al Safwah Orchid is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Marwa - This restaurant specializes in international cuisine and serves breakfast only.
Al Morjan - This restaurant specializes in international cuisine and serves breakfast only. Open daily.
24-hour room service is available.

Languages

Arabic, English, Filipino, Hindi, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (SAR 552 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 75 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Morjan
  • Marwa

Things to do

  • Library

Family friendly

  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 22 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dishwasher
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 75 per person
  • Self parking fee: SAR 552 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007435

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Safwah
Al Safwah Orchid
Al Safwah Royale
Al Safwah Royale Orchid
Al Safwah Royale Orchid Hotel
Al Safwah Royale Orchid Hotel Mecca
Al Safwah Royale Orchid Mecca
Safwah
Safwah Royale Orchid
Al Safwah Royale Orchid Makkah/Mecca
Al Safwah Orchid Hotel
Al Safwah Orchid Makkah
Al Safwah Royale Orchid
Al Safwah Orchid Hotel Makkah

Al Safwah Orchid Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 65 out of 213 reviews
Rating 8 - Good. 57 out of 213 reviews
Rating 6 - Okay. 42 out of 213 reviews
Rating 4 - Poor. 25 out of 213 reviews
Rating 2 - Terrible. 24 out of 213 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Shah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The decor is dated, the furniture belongs to 19th century used and battered the bed was awful, bathroom unfit for purpose. This hotel does not deserve 5* it’s 2 at the best. The only saviour is its location, other hotels available at better price.
Stayed 2 nights in Jan 2025

6/10 Okay

Ashfaq

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Great location only

Staff were good at check in and the location is the best ever
Stayed 3 nights in Jan 2025

6/10 Okay

Mohamed

Disliked: Property conditions & facilities
Good
Stayed 3 nights in Jan 2025

6/10 Okay

Sarvar

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
👎👎👎
Stayed 2 nights in Jan 2025

10/10 Excellent

Abdel-Salam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very good and the staff are very nice.
Stayed 3 nights in Jan 2025

10/10 Excellent

Abdullahi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

6/10 Okay

osama

Stayed 1 night in Dec 2024

10/10 Excellent

Rehana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Aug 2024

10/10 Excellent

amtul

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Oct 2024

8/10 Good

Yasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. First row in front of haram
Stayed 1 night in Oct 2024

8/10 Good

Abdulkarim

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Its very close to Haram, The hotel is getting old and needs a bit of renovations. However, it was convenient and we enjoyed our stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Ashia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
"I recently stayed at Al safwa royal archid and unfortunately, my experience did not meet my expectations. The room was not as clean as I had hoped, bed was not same as I booked. I booked city view they didn't provide it, and also the service was below par. Customer service was rude which is so unprofessional I hope the management can address these issues to improve the experience for future guests."
Stayed 3 nights in Aug 2024

8/10 Good

hussein

Stayed 1 night in Jul 2024

4/10 Poor

Khaled

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Samina

Stayed 4 nights in Aug 2024

6/10 Okay

Shanara

Traveled with family
Good point was location and big beds. Had to change rooms due to leak. The new room given had ne shower door and flush was not working properly so had to change room again. Room service was very late and breakfast was very disappointing. I believe it was the leftover from previous nights dinner
Stayed 7 nights in Aug 2024

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 2 nights in Aug 2024

6/10 Okay

AbdulRazak, Utica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Have to call for everything including water doesn’t come for house keeping
Stayed 8 nights in Aug 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

SHAHEEN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

FADI

Disliked: Staff & service, property conditions & facilities
No comments
Stayed 1 night in Aug 2024

8/10 Good

kamel, Brussels

Liked: Staff & service, property conditions & facilities
Pleasant stay excellent proximity
Stayed 4 nights in Jul 2024

10/10 Excellent

??? ??????

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Naheed

Liked: Staff & service
Very very close to haram. Good hotel to stay if you have small children and the elderly.
Stayed 7 nights in Jul 2024