Al Tawfiq Plaza Hotel

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Al Tawfiq Plaza Hotel

Reception
Point of interest
Family Room, 1 Bedroom | View from room
Front of property
Staircase

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
King Abdul Aziz road, Ajyad Al Sud, Makkah, 24231
  • Great Mosque of Makkah
    12 min walk
  • Well of Zamzam
    14 min walk
  • صب واي
    3 min walk
  • Makkah (QCA-Makkah Bus Station)
    16 min walk

Room options

Quadruple Room

  • 269 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Family Room, 1 Bedroom

  • 323 sq ft
  • City view
  • Sleeps 5
  • 5 Twin Beds

Similar properties

About this property

Al Tawfiq Plaza Hotel

Hotel in Ajyad
Along with 24-hour room service, this hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Change of towels is available on request.
Al Tawfiq Plaza Hotel offers 128 air-conditioned accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Al Tawfiq Plaza Hotel features concierge services, laundry facilities, and dry cleaning/laundry services. A computer station is located on site and wireless Internet access is complimentary. This Makkah hotel also offers 24-hour room service, express check-out, and a front-desk safe.

Al Tawfiq Plaza Hotel has designated areas for smoking.

Late night fare is available from 24-hour room service.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Electric kettle

More

  • Air conditioning
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • In-room safe fee: SAR 0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 300294661900003
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007757

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Tawfiq Plaza Hotel Mecca
Al Tawfiq Plaza Hotel
Al Tawfiq Plaza Mecca
Al Tawfiq Plaza
Al Tawfiq Plaza Hotel Makkah/Mecca
Al Tawfiq Plaza Hotel Hotel
Al Tawfiq Plaza Hotel Makkah
Al Tawfiq Plaza Hotel Hotel Makkah

Al Tawfiq Plaza Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 15 out of 75 reviews" "
Rating 8 - Good. 13 out of 75 reviews" "
Rating 6 - Okay. 15 out of 75 reviews" "
Rating 4 - Poor. 11 out of 75 reviews" "
Rating 2 - Terrible. 21 out of 75 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Zeshan

Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 3 nights in Sep 2024

4/10 Poor

Alaa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s really not clean and the staff obviously do not care about what’s going on in the hotel. Expected for the low price it is tbh.
Stayed 1 night in Aug 2024

8/10 Good

Iman

Liked: Cleanliness, staff & service
Friendly Staff and convenient location. The room was a bit tiny and the furniture was very old. There is bad smell that ocationally comes from the bathroom Overall not too bad
Stayed 2 nights in Aug 2024

10/10 Excellent

UREJI

Stayed 2 nights in Feb 2024

10/10 Excellent

Isse

Liked: Cleanliness
Good
Stayed 3 nights in Oct 2023

2/10 Terrible

Aisha Ibrahim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024

4/10 Poor

Walid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

2/10 Terrible

Muniru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not
Disappointed
Stayed 1 night in Dec 2023

2/10 Terrible

Muniru

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
No so good
Stayed 6 nights in Dec 2023

8/10 Good

Zia

Liked: Cleanliness, staff & service, property conditions & facilities
xxx
Stayed 1 night in Sep 2023

4/10 Poor

Said

Disliked: Cleanliness, staff & service, property conditions & facilities
No internet in room
Stayed 4 nights in Aug 2023

4/10 Poor

Mohammed

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staffs are super friendly, but the property is super dirty, making business because of its location. Surprised Expedia recommended such hotels.
Stayed 2 nights in May 2023

6/10 Okay

Abdul

Stayed 2 nights in Mar 2023

2/10 Terrible

Yama

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this place if you’re concerned about the hygiene!!! Property is located in a reasonable walking distance (~15 minutes) from the Kaaba/Masjid-ul-Haram. As for the hygiene, it was my worst experience ever. I’ve traveled to many different countries, but I’ve never experienced such a dirty accommodation. I don’t think they have ever washed the curtains which smell like poop since they have built the hotel. Windows can’t be open as they’ve placed air conditioning in all windows. I’ve tried to open a window and found ~3-5kg guano (birds poop). I’ve made a video and showed to the receptionist. They gave me another room, but with the same situation. I couldn’t stay their as I was afraid of getting sick. So changed the hotel.
Stayed 6 nights in Mar 2023

8/10 Good

Verified traveler

Liked: Room comfort
Nice hotel close to al Haram. Only 10 mins walking distance. Rooms were ok. Bed was hard rock and it was perfect for my back.
Stayed 4 nights in Mar 2023

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and rude staff
Stayed 2 nights in Feb 2023

10/10 Excellent

FAIYAZ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

2/10 Terrible

Shereef

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t stay there for 5 min It was ugly bad smiling and so old bad condition It’s not even 1 star hotel
Stayed 6 nights in Feb 2023

6/10 Okay

SHAZZA

Liked: Staff & service
Disliked: Property conditions & facilities
A simple and affordable It will be inviting if they improve cleanliness
Stayed 3 nights in Feb 2023

2/10 Terrible

Sohail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a worse experience at this hotel. It stinks hotel’s dirty. Check in was awful they couldn’t find my booking and tried to charge me more. It took me half hour to check in. Receptionist can’t speak English. Nobody come to clean your room.
Stayed 4 nights in Feb 2023

2/10 Terrible

Hasan

Disliked: Staff & service, amenities
Nothin unique
Stayed 5 nights in Feb 2023

10/10 Excellent

JAVED

Liked: Cleanliness, staff & service, amenities
10 mint walk
Stayed 2 nights in Jan 2023

10/10 Excellent

Sajid

Stayed 1 night in Jan 2023

2/10 Terrible

Hasan

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

2/10 Terrible

Ghulam Hussain

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door handle for the entry door to the room was broken. I contacted the front desk to get it fixed, but no action. I remined them again the next day (Jan. 18), but no body paid attention. There was no toilet paper in the bathroom. The shower door was not propoerly closing. I could not take a shower.
Stayed 2 nights in Jan 2023