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Conrad Jabal Omar Makkah

5.0 star property

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Photo gallery for Conrad Jabal Omar Makkah

Exterior
View from room
Exterior
Royal Suite, Smoking (Partial Kaaba View) | View from room
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Ibrahim Al Khalil, Makkah, 21955
  • Great Mosque of Makkah
    ‪4 min walk‬
  • King Fahad Gate
    ‪4 min walk‬
  • Kaaba
    ‪8 min walk‬

Room options

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite, Smoking (Partial Kaaba View)

Royal Suite, Smoking (Partial Kaaba View) | Premium bedding, minibar, in-room safe, desk

Royal Suite, Smoking (Partial Kaaba View)

  • 2659 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Suite (Partial Kaaba View, Grand)

Premium bedding, minibar, in-room safe, desk

Premier Suite (Partial Kaaba View, Grand)

  • 1098 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

  • City view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Superior Room, 2 Queen Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds (Partial Haram View)

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 3 Bedrooms

Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms

  • 603 sq ft
  • City view
  • Sleeps 6
  • 5 Double Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

  • 603 sq ft
  • City view
  • Sleeps 6
  • 4 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Smoking

Room, 1 King Bed, Accessible, Smoking | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Smoking

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Smoking (Haram View)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Smoking (Haram View)

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Partial Haram View)

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio

Jumeirah Jabal Omar Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, (316)
The price is $194
per night
$234 total
includes taxes & fees
Apr 17 - Apr 18
Jumeirah Jabal Omar Makkah

About this property

Conrad Jabal Omar Makkah

5-star hotel in Jabal Omar
This hotel features 4 restaurants, 2 coffee shops/cafes, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and a business center.
Conrad Jabal Omar Makkah offers 438 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Housekeeping is provided daily.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. This 5-star property offers access to a business center and 2 meeting rooms. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Conrad Jabal Omar Makkah has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Al Mearaj - This restaurant specializes in international cuisine.
Prime - Onsite steakhouse.
Al Kawthar Lounge - Onsite coffee shop.
Al Helal - Onsite café.
Late night fare is available from 24-hour room service.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (SAR 230 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 100 to 300 for adults and SAR 50 to 150 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Al Helal
  • Al Kawthar Lounge
  • Al Mearaj
  • Prime

Things to do

  • Shopping

Family friendly

  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 19 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 100 to 300 for adults, and SAR 50 to 150 for children
  • Covered self parking fee: SAR 230 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007127

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Conrad Makkah Hotel Mecca
Conrad Makkah Hotel
Conrad Makkah Mecca
Conrad Makkah
Conrad Makkah
Conrad Jabal Omar Makkah Hotel
Conrad Jabal Omar Makkah Makkah
Conrad Jabal Omar Makkah Hotel Makkah

Conrad Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 959 reviews
Rating 8 - Good. 152 out of 959 reviews
Rating 6 - Okay. 46 out of 959 reviews
Rating 4 - Poor. 23 out of 959 reviews
Rating 2 - Terrible. 27 out of 959 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Mecca. Very luxurious and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Afia, Snohomish

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to haram and dining/shopping
Stayed 4 nights in Dec 2024

10/10 Excellent

MAHIR

Traveled with family
Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Aziz, east rockaway

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and best location to Haram. My family and I really enjoy the hotel. Very helpful people.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Jabal Omar
Super
Stayed 3 nights in Dec 2024

6/10 Okay

SYED

Stayed 4 nights in Dec 2024

6/10 Okay

ABDUL MALIK

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Ahmad Mohd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean
Stayed 2 nights in Dec 2024

8/10 Good

Aminu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Salik

Stayed 4 nights in Dec 2024

8/10 Good

Nadeem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They botched our reservation and gave us room on 4th floor looking into other hotel rooms, instead of room with view of haram, that we booked and paid for. They didn’t honor breakfast for 4, when we booked and paid for 4. we were made to pay extra for 2 adults, and we were reminded at every step that the reservation was for 2 adults. I do want to commend Rawan at front desk who tried to make it up by giving access to Executive lounge but the lounge is overrated. I wish they had just reduced the price but instead they upcharged us. Overall a great property but experience was marred my mismanagement. I expect better from a Conrad.
Stayed 3 nights in Dec 2024

10/10 Excellent

NAZEER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel , best location , beautiful stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Zeeshan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our first stay at the Conrad exceeded expectations. The modern, welcoming lobby set the tone, and Majid upgraded us to a suite with a full Haram view. The spacious suite featured a separate living room and bedroom, both offering breathtaking views. The tasteful furnishings included thoughtful touches like a prayer mat and weighing scale, alongside essentials such as a coffee machine, safe, and hair dryer. In-room dining was excellent, with a good menu selection and quick service. The hotel’s location in Jabal Omar offers convenient access to King Fahd Gate (via a street and slight ramp) and a variety of shopping options on the concourse level. The bed was very comfortable, and the suite’s panoramic Haram views were unforgettable. The bathroom felt like a luxurious spa, with marble finishes, a large shower with a bench, ample towels, and a separate toilet area with a bidet. The vanity provided plenty of counter space, and the extras—dental kits, cotton swabs, and more—showed great attention to detail. Our only suggestion would be to increase staffing during late evenings to better accommodate travelers arriving at all hours. Overall, an exceptional stay that combined luxury, convenience, and thoughtful service. Will definitey be staying here again.
Stayed 2 nights in Dec 2024

8/10 Good

Arif Batcha

Stayed 4 nights in Dec 2024

10/10 Excellent

Osman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

SYED

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a rare gem close to Haram. We enjoyed our stay very much. The staff was courteous. Very conveniently located. The breakfast buffet was excellent with lot of choices.

10/10 Excellent

Shimaila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond exceptional
Jabal Omar Conrad was exceptional Haram boundary is across the road, close to gate 79 from where you enter for tawaf Elevators are instant They have mussalla facing the mosque so you see the mosque while praying . Breakfast is excellent too, has desi and Arabic cuisine in breakfast.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rahana

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly pleased with my experience. Every interaction and experience was easy and the staff was very nice.
Stayed 5 nights in Dec 2024

4/10 Poor

Esam

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Hotel location is perfect. Cleanliness was ok except that we found the bidet sprayer dirty and we had to Lysol it. The worst part was the hotel not honoring Expedia breakfast included for all of us. They claimed that breakfast is only provided for adults. Kids has to pay. We ended up paying for one extra even though our reservation was clear for four people. One night we called for towels and were promised to be sent promptly and no one showed up. This is a VERY expensive Hilton brand and these things are puzzling. Our nightly rate was over 800 Canadian dollars.
Stayed 3 nights in Dec 2024

10/10 Excellent

Syed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable stay! Thank you.
Our family would like to thank from the bottom of our hearts, each and every team member of Conrad Jabal Al Omar Makkah, for elevating our spiritual stay! The room, the staff, best morning breakfast, proximity to Mattaf and gate 79, each and everything was perfection! Shukar Alhumdulillah and Shukran wa Jazeeran to the all the Conrad Jabal Al Omar Makkah team members!!
Stayed 4 nights in Dec 2024

10/10 Excellent

MOSTAFA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Place for all guest's
Stayed 1 night in Dec 2024

10/10 Excellent

Quddus

Stayed 3 nights in Nov 2024

10/10 Excellent

Hussain

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Dec 2024

10/10 Excellent

Raza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Jaber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best location to Mekah and lots more. Very friendly and great dining services.
Stayed 4 nights in Dec 2024