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Conrad Jabal Omar Makkah

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Conrad Jabal Omar Makkah

Exterior
Exterior
Premium bedding, minibar, in-room safe, desk
Royal Suite, Smoking (Kaaba View) | View from room
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Ibrahim Al Khalil, Makkah, 21955
  • Souk Al-Khalil
    3 min walk
  • Alkhalil Courtyard
    4 min walk
  • Great Mosque of Makkah
    4 min walk

Room options

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite, Smoking (Kaaba View)

Royal Suite, Smoking (Kaaba View) | Premium bedding, minibar, in-room safe, desk

Royal Suite, Smoking (Kaaba View)

  • 2659 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Suite (Kaaba View, Grand)

Premium bedding, minibar, in-room safe, desk

Premier Suite (Kaaba View, Grand)

  • 1098 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

  • City view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Superior Room, 2 Queen Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds (Partial Haram View)

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 3 Bedrooms

Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms

  • 603 sq ft
  • City view
  • Sleeps 6
  • 5 Double Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

  • 603 sq ft
  • City view
  • Sleeps 6
  • 4 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Smoking

Room, 1 King Bed, Accessible, Smoking | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Smoking

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Smoking (Haram View)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Smoking (Haram View)

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Partial Haram View)

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from room

Jumeirah Jabal Omar Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (127)
The price is $240
per night
$289 total
includes taxes & fees
Dec 8 - Dec 9
Jumeirah Jabal Omar Makkah

About this property

Conrad Jabal Omar Makkah

5-star hotel in Jabal Omar
This hotel features 4 restaurants, 2 coffee shops/cafes, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and a business center.
Conrad Jabal Omar Makkah offers 438 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Housekeeping is provided daily.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. This 5-star property offers access to a business center and 2 meeting rooms. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Conrad Jabal Omar Makkah has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Al Mearaj - This restaurant specializes in international cuisine.
Prime - Onsite steakhouse.
Al Kawthar Lounge - Onsite coffee shop.
Al Helal - Onsite café.
Late night fare is available from 24-hour room service.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (SAR 230 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 100 to 300 for adults and SAR 50 to 150 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Al Helal
  • Al Kawthar Lounge
  • Al Mearaj
  • Prime

Things to do

  • Shopping

Family friendly

  • Children's toys
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 19 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 100 to 300 for adults, and SAR 50 to 150 for children
  • Covered self parking fee: SAR 230 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Conrad Makkah Hotel Mecca
Conrad Makkah Hotel
Conrad Makkah Mecca
Conrad Makkah
Conrad Makkah
Conrad Jabal Omar Makkah Hotel
Conrad Jabal Omar Makkah Makkah
Conrad Jabal Omar Makkah Hotel Makkah

Conrad Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 615 out of 832 reviews" "
Rating 8 - Good. 137 out of 832 reviews" "
Rating 6 - Okay. 37 out of 832 reviews" "
Rating 4 - Poor. 21 out of 832 reviews" "
Rating 2 - Terrible. 22 out of 832 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ghufran

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No help at check in, just handed cards. Had booked two rooms with breakfast, but only allowed two adult and one child under 7 for breakfast and asked extra payment. Even at checkout they didn't let taxi come in and had to wait. Staff did not understand English Language.
Stayed 1 night in Aug 2024

10/10 Excellent

Anver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Over all hotel was good. Just from Haram point of view they had closed the entrance. Otherwise this would’ve been perfect trip.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Shahara

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked half board thru Expedia for my family of 4. When I arrived at the hotel, was told it was only for one adult. I literally paid for four people that were in my reservation. Wasted five hours out of my day back-and-forth with Expedia and the hotel. bathroom are moldy. Rooms could be cleaner outdated rooms staff is friendly. Staff does not understand much English
Stayed 4 nights in Aug 2024

4/10 Poor

saleem

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Limited timing options. Broken faucet bowl (poor drainage). Noisy. Reception experience was not the best
Stayed 2 nights in Aug 2024

10/10 Excellent

Shahid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

2/10 Terrible

Mohammad

Traveled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mansoor, Bellevue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel, and while there were some positive aspects, a few key issues left me somewhat disappointed. Pros: - Location: The hotel’s location is fantastic, especially if you're planning to visit the new extension. It's easily accessible, making it a convenient choice for travelers. - Check-In: The check-in process was quick and efficient. We were in our room in no time. - Room Size: The room was spacious, providing plenty of room to move around and store luggage comfortably. - Staff: The staff were friendly and accommodating. They went out of their way to ensure our needs were met, which was much appreciated. Cons: - Bathroom: While the bathroom was modern and clean, the shower door didn't seal properly. Every time someone showered, water would leak all over the bathroom floor, which was quite frustrating. - Breakfast: The biggest issue was with the breakfast policy. We booked a room for the entire family, assuming breakfast was included for everyone. However, upon arrival, we were told that breakfast only covered two people. This was incredibly inconvenient and unlike other hotels where breakfast is typically included for all guests in the room. Overall, while the hotel has some strong points, the issue bathroom, and especially the breakfast policy, made our stay less enjoyable than it could have been. I hope the management considers addressing these concerns for future guests.
Stayed 6 nights in Jul 2024

8/10 Good

Safiya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Conrad late July 2024 with my family. We went for the double bed twin which was a great size. It was suppose to be Partcial sight to the Kaaba but I was elongating my neck to get a view of the Haraam. Breakfast was lovely. Lots of options but the set up is not logical. When it gets busy the buffet area turns into a war zone. They had one coffee machine for hundreds of stressed sisters, who also had children to deal with. I did have to have my room exchanged due to another family going back & forth all night from each others rooms. Even after politely telling them to consider our needs It took less than 5 minutes to walk to the Haraam. This hotel was popular with the Arabs. Did not really meet any British people. Also they did not put our rooms together so we were separated from our daughter & grand. Children. With was a pain because we could not use our door key to stop on there floor due to restricted access .
Stayed 4 nights in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Super clean. Easy checkin and checkout.
Stayed 2 nights in Aug 2024

8/10 Good

Muhammad Hasan Uz

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Muhammad Hasan Uz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Haraam Sharif. Toilet very nice. Breakfast was really good.
Stayed 3 nights in Aug 2024

8/10 Good

Ashiq Shamsudeen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked this hotel I chose the package with breakfast included for self and 3 dependent (with one being under the age of 18). When we went for breakfast, the staff (at the entrance of dining hall) told us that only 3 can enter and as per hotel policy anyone who are older than 6 are considered as ADULT. I tried to explain them that while booking through expedia I was not told / notified about the policy on age and all it prompted to enter the age. I told them that I already paid for 3 adult and 1 child (As per expedia) but nothing worked out. It's pretty frustrating and I end up not eating there since breakfast buffet cost was pretty expensive (comes around $30 ).
Stayed 3 nights in Jul 2024

10/10 Excellent

Shahzad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location Wonderful rooms Proximity to al haram
Stayed 2 nights in Aug 2024

10/10 Excellent

Muhammad Salman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Md. Munirul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

rehmatullah

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Would stay again Worth the executive lounge, closeness to King Fahad gate
Stayed 8 nights in Jul 2024

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Imran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel for Umra stay in Makah.
Excellent location for umra. Good value for money. Haram 3 minutes walk. Much needed spot for Umra specially with kids. Stayed 4 nights Room I had was superior room with two queen beds. Really comfortable and excellent service. Arabic tea with dates were excellent. We did not had buffet while booking because of our routine for Prayers and Umra. Highly recommended. Also there are many food options with in the building. Kids love eating out.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay close to haram
Alhamdulillah was a lovely stay at Conrad Hilton Makkah hotel was amazing and in close proximity to haram too. Had a small issue which manager Muhammad Ali went out of his way to resolve so was much appreciated. Would definitely recommend this hotel.
Stayed 6 nights in Jul 2024

10/10 Excellent

Arif

Stayed 2 nights in Jul 2024

10/10 Excellent

Nahla

Liked: Cleanliness, staff & service, property conditions & facilities
I’m very glad and excited to stay in this hotel. I have experienced very enjoyable moments, specially as first time umrah experience.
Stayed 3 nights in Jul 2024

6/10 Okay

Mohammed

Liked: Staff & service, property conditions & facilities
I dont like smell
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024