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Conrad Jabal Omar Makkah

5.0 star property

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Photo gallery for Conrad Jabal Omar Makkah

4 restaurants, international cuisine
Reception
View from room
Lounge
Royal Suite, Smoking (Partial Kaaba View) | View from room

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

Map
Ibrahim Al Khalil, Makkah, 21955
  • Great Mosque of Makkah
    ‪3 min walk‬
  • King Fahad Gate
    ‪3 min walk‬
  • Kaaba
    ‪7 min walk‬

Room options

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite, Smoking (Partial Kaaba View)

Royal Suite, Smoking (Partial Kaaba View) | Premium bedding, minibar, in-room safe, desk

Royal Suite, Smoking (Partial Kaaba View)

  • 2659 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Suite (Partial Kaaba View, Grand)

Premium bedding, minibar, in-room safe, desk

Premier Suite (Partial Kaaba View, Grand)

  • 1098 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Superior Room, 2 Queen Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds (Partial Haram View)

9.0 out of 10
Wonderful
(16 reviews)
  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 3 Bedrooms

Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms

  • 603 sq ft
  • City view
  • Sleeps 6
  • 5 Double Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

9.6 out of 10
Exceptional
(4 reviews)
  • 603 sq ft
  • City view
  • Sleeps 6
  • 4 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Smoking

Room, 1 King Bed, Accessible, Smoking | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Smoking

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Smoking (Haram View)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Smoking (Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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  • Free WiFi
  • Restaurant
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  • Breakfast available
4.4 out of 5, Excellent, (1022)
$222 nightly
The price is $222 total
includes taxes & fees
Swissôtel Makkah

About this property

Conrad Jabal Omar Makkah

5-star hotel in Makkah City Center
This hotel features 4 restaurants, 2 coffee shops/cafes, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and a business center.
Conrad Jabal Omar Makkah offers 438 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Housekeeping is provided daily.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. This 5-star property offers access to a business center and 2 meeting rooms. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Conrad Jabal Omar Makkah has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Al Mearaj - This restaurant specializes in international cuisine.
Prime - Onsite steakhouse.
Al Kawthar Lounge - Onsite coffee shop.
Al Helal - Onsite café.
Late night fare is available from 24-hour room service.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (SAR 230 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 100 to 300 for adults and SAR 50 to 150 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Al Helal
  • Al Kawthar Lounge
  • Al Mearaj
  • Prime

Things to do

  • Shopping

Family friendly

  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 19 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 100 to 300 for adults, and SAR 50 to 150 for children
  • Covered self parking fee: SAR 230 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007127

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Conrad Makkah Hotel Mecca
Conrad Makkah Hotel
Conrad Makkah Mecca
Conrad Makkah
Conrad Makkah
Conrad Jabal Omar Makkah Hotel
Conrad Jabal Omar Makkah Makkah
Conrad Jabal Omar Makkah Hotel Makkah

Conrad Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 998 reviews
Rating 8 - Good. 161 out of 998 reviews
Rating 6 - Okay. 46 out of 998 reviews
Rating 4 - Poor. 23 out of 998 reviews
Rating 2 - Terrible. 31 out of 998 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mohamed Irfan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I paid the full amount when checked in. When I checked out, I was casually asked to pay
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Syed

Stayed 3 nights in Apr 2025

8/10 Good

Shaakira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Oumar, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Conrad was a wonderful hotel. Mr. Tarek Habeeb went above and beyond to make sure we had the best experience at the restaurant. We are a big family and he was extremely caring, helpful, and kind.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hind

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Conrad We checked and in the hotel for day use although it was a full night reservation .we arrived a bit early around 12 and the receptionist were super kind and very nice during thecheck in time especially i explained that we need the room only until 5 pm since it was express umrah. Room was clean and very specious although no view but it was totally ok for us since its a day use. Location is superb and the hotel lobby and facilities were really good. Despite most of hotels in mecca staff of the hotel are super nice. Will definitely return to the hotel again.
Stayed 1 night in Apr 2025

10/10 Excellent

Omar

Traveled with family and small children
Liked: Cleanliness, staff & service
Good Hotel Good location
Stayed 4 nights in Apr 2025

10/10 Excellent

Arshad, Sutton Coldfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with large rooms near Haram Sharif.
Stayed 4 nights in Apr 2025

2/10 Terrible

Lukman

Stayed 6 nights in Apr 2025

8/10 Good

Musaddik

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Check in at 4pm was a long wait as everyone was checking in at same time. Took over an hour for us to check in. Room was clean. And housekeeping service was excellent, by brother Nisar in particular. Location is good. Breakfast was a bit crowded, but kids approved of the choice so cannot complain.
Stayed 5 nights in Apr 2025

10/10 Excellent

Nomaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Qusai

Stayed 3 nights in Apr 2025

10/10 Excellent

Aqeel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilty, sevice, staff were brilliant Br Junaid (He was cleaning our room was exceptional) Food was good, location, saferty Everything
Stayed 4 nights in Apr 2025

10/10 Excellent

Atif

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 5 nights in Apr 2025

10/10 Excellent

Mohamed Sheriff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Aeysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Abdulsabur, Ibadan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 6 nights in Mar 2025

8/10 Good

Achta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
C'est l'un de meilleur hôtel que j'ai aimée, tres classe, tout près de Masjid Al Haram. Mais j'ai ete tres déçue par le réceptionniste qui m'avait fait le surclassement sur un mensonge. J'ai demandé une chambre avec une vue sur la Kaaba, c'est qui m'a coûté 1800$ de plus et en fin je n'ai eu que la vue sur le Masjid. Par la suite quand j'ai réclamer la chambre que j'ai réservée en 1er puisque je ne suis pas satisfaite de ce qu'ils m'ont donnés, ils m'ont fait savoir de revenir demain pour récupérer ma chambre et puis ils vont me rembourser le surplus de 1800$ que j'ai payé pour le surclassement. Malheureusement, ils m'ont fait traîner pendant 2 jours successives sans vouloir resoudre mon problème. Donc je trouve que j'ai ete arnaquer 1800$ et je trouve ça malheureux. Je trouve que ce n'est pas honnête de vendre à quelqu'un, quelque chose qui n'existe et de refuser de corriger l'erreur, j'ai appris la leçon. Merci.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ibraheem Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohd

Traveled with family
Everything was nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Abdisalam

Liked: Cleanliness, property conditions & facilities
One of the best Hotels around the Haram..
Stayed 3 nights in Mar 2025

6/10 Okay

Shady

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Stayed 1 night in Mar 2025

10/10 Excellent

Abdulsabur, Ibadan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its awesome
Stayed 6 nights in Mar 2025

2/10 Terrible

Alan

Stayed 2 nights in Feb 2025

6/10 Okay

Farxiya

Traveled with family
Stayed 2 nights in Mar 2025