Conrad Jabal Omar Makkah

5.0 star property

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Photo gallery for Conrad Jabal Omar Makkah

Exterior
Reception
Royal Suite, Smoking (Partial Kaaba View) | Premium bedding, minibar, in-room safe, desk
View from room
Royal Suite, Smoking (Partial Kaaba View) | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Housekeeping
  • Air conditioning

Explore the area

Map
Ibrahim Al Khalil, Makkah, 21955
  • Great Mosque of Makkah
    ‪4 min walk‬
  • King Fahad Gate
    ‪4 min walk‬
  • Kaaba
    ‪8 min walk‬

Room options

Executive Room, 2 Queen Beds

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Royal Suite, Smoking (Partial Kaaba View)

  • 2659 sq ft
  • Sleeps 5
  • 1 King Bed

Premier Suite (Partial Kaaba View, Grand)

  • 1098 sq ft
  • Sleeps 4
  • 1 King Bed

Family Suite, 2 Bedrooms

  • City view
  • Sleeps 5
  • 3 Twin Beds

Superior Room, 2 Queen Beds (Partial Haram View)

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Family Suite, 3 Bedrooms

  • 603 sq ft
  • City view
  • Sleeps 6
  • 5 Double Beds

Family Room, 2 Bedrooms, Connecting Rooms

  • 603 sq ft
  • City view
  • Sleeps 6
  • 4 Queen Beds

Room, 1 King Bed, Accessible, Smoking

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Smoking (Haram View)

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds (Partial Haram View)

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Conrad Jabal Omar Makkah

5-star hotel in Jabal Omar
This hotel features 4 restaurants, 2 coffee shops/cafes, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and a business center.
Conrad Jabal Omar Makkah offers 438 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Housekeeping is provided daily.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. This 5-star property offers access to a business center and 2 meeting rooms. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Conrad Jabal Omar Makkah has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Al Mearaj - This restaurant specializes in international cuisine.
Prime - Onsite steakhouse.
Al Kawthar Lounge - Onsite coffee shop.
Al Helal - Onsite café.
Late night fare is available from 24-hour room service.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (SAR 230 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 100 to 300 for adults and SAR 50 to 150 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Al Helal
  • Al Kawthar Lounge
  • Al Mearaj
  • Prime

Things to do

  • Shopping

Family friendly

  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 19 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 100 to 300 for adults, and SAR 50 to 150 for children
  • Covered self parking fee: SAR 230 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007127

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Conrad Makkah Hotel Mecca
Conrad Makkah Hotel
Conrad Makkah Mecca
Conrad Makkah
Conrad Makkah
Conrad Jabal Omar Makkah Hotel
Conrad Jabal Omar Makkah Makkah
Conrad Jabal Omar Makkah Hotel Makkah

Conrad Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 981 reviews
Rating 8 - Good. 158 out of 981 reviews
Rating 6 - Okay. 46 out of 981 reviews
Rating 4 - Poor. 23 out of 981 reviews
Rating 2 - Terrible. 31 out of 981 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

RUHUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Feb 2025

10/10 Excellent

Noor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had an absolutely wonderful stay at Conrad Jabal Omar From the moment I arrived, the staff made me feel welcomed and valued. The room was spotless, the amenities were top-notch, and the overall atmosphere was warm and inviting.
Stayed 4 nights in Jan 2025

6/10 Okay

SARWAT

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I took them 2 hrs to check me in The lady who checked me in her name Rowan was not prfessional. She kept me waiting and went inside the office.I checked in at 530 Pm. Not even aplogized. The hotel is very close to Haram Good quality food Great staff at the restaurant
Stayed 5 nights in Feb 2025

10/10 Excellent

Md, Elmhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent..
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every penny

Would highly recommend this hotel for Umrah. Very close to the haram and brilliant service. We opted for breakfast and it was worth including; a huge variety to choose from.
Stayed 5 nights in Feb 2025

10/10 Excellent

Tanzin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean room, thoughtful staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Shazan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay at Conrad. Will be back again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Muhammad

Stayed 4 nights in Feb 2025

4/10 Poor

ahmed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
they just charge you for anything, hotel is so hungry for money in an annoying way. Even the water...
Stayed 2 nights in Dec 2024

10/10 Excellent

Asad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muhammad Ali- manager, best hotel manager I have ever come across. One of the best hotel experiences we have had and we travel around the world.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nour

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Everything about it!
Stayed 4 nights in Jan 2025

10/10 Excellent

Syed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable and convenient hotel. Very close access to masjid al haram and clock tower. We stayed for three nights and MashaAllah it was a great experience. Even though we were not able to enjoy their breakfast due to timing and we being very tired, in sha Allah next time we will plan for a longer stay and enjoy everything this hotel has to offer.
Stayed 2 nights in Feb 2025

10/10 Excellent

Imad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bayadir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and very friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

anwar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jan 2025

10/10 Excellent

Muzamal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check-in, there was a slight delay as the rooms we had booked were not available at that moment. However, the hotel staff went above and beyond by upgrading us to a suite while we waited. This thoughtful gesture made a positive first impression, and we really appreciated their warm and welcoming attitude. The overall experience at Conrad was fantastic. The rooms were stylish and comfortable, and the hotel amenities were top-notch. The elevators were fast and efficient, which made getting around the property a breeze. The food was another highlight—absolutely delicious! Every meal we had exceeded our expectations, whether it was breakfast or dinner. Overall, I would definitely recommend Conrad for a comfortable and memorable stay. The service, facilities, and food all contributed to making this a positive experience. Will definitely be coming back!
Stayed 4 nights in Jan 2025

8/10 Good

Adam

Stayed 2 nights in Jan 2025

10/10 Excellent

SHIJAZ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near the haram
Stayed 3 nights in Jan 2025

2/10 Terrible

Anwar, Indianapolis

Disliked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

Alaa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property everything went pretty well. Staff was OK. There could be improvements on their customer service skills and consistences but overall beautiful hotel very clean and would definitely go back next time.
Stayed 5 nights in Jan 2025

10/10 Excellent

ZAHID, NORTH BELLMORE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient just next to haram, breakfast has lot of options great hotel, the person is on check was so friendly, will stay again recommended to all.
Stayed 1 night in Jan 2025

10/10 Excellent

Rashad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good location, all facilities available, employees and staff very helpful
Stayed 4 nights in Jan 2025

10/10 Excellent

Ihab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

shariful

Stayed 2 nights in Jan 2025