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Conrad Jabal Omar Makkah

5.0 star property

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Photo gallery for Conrad Jabal Omar Makkah

4 restaurants, international cuisine
View from room
Royal Suite, Smoking (Partial Kaaba View) | View from room
Lounge
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
$239
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
Ibrahim Al Khalil, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, King Fahad Gate
    ‪3 min walk‬
  • Place, Kaaba
    ‪7 min walk‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Smoking (Haram View)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Smoking (Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Room, 1 King Bed, Accessible, Smoking | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Smoking

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, Smoking (Partial Kaaba View)

Royal Suite, Smoking (Partial Kaaba View) | Premium bedding, minibar, in-room safe, desk

Royal Suite, Smoking (Partial Kaaba View)

  • 2659 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds (Partial Haram View)

9.2 out of 10
Wonderful
(20 reviews)
  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Suite (Partial Kaaba View, Grand)

Premium bedding, minibar, in-room safe, desk

Premier Suite (Partial Kaaba View, Grand)

  • 1098 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

9.6 out of 10
Exceptional
(4 reviews)
  • 603 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 4 Queen Beds

View all photos for Family Suite, 3 Bedrooms

Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms

  • 603 sq ft
  • City view
  • Sleeps 6
  • 5 Double Beds

View all photos for Family Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 5
  • 3 Twin Beds

Similar properties

Restaurant
Jumeirah Jabal Omar Makkah
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 409 reviews
Jumeirah Jabal Omar Makkah

About this property

Conrad Jabal Omar Makkah

5-star hotel in Makkah City Center
This hotel features 4 restaurants, 2 coffee shops/cafes, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and a business center.
Conrad Jabal Omar Makkah offers 438 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Housekeeping is provided daily.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. This 5-star property offers access to a business center and 2 meeting rooms. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Conrad Jabal Omar Makkah has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Al Mearaj - This restaurant specializes in international cuisine.
Prime - Onsite steakhouse.
Al Kawthar Lounge - Onsite coffee shop.
Al Helal - Onsite café.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (SAR 230 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 95 to 300 for adults and SAR 50 to 150 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Al Helal
  • Al Kawthar Lounge
  • Al Mearaj
  • Prime

Things to do

  • Shopping

Family friendly

  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 19 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 95 to 300 for adults, and SAR 50 to 150 for children
  • Covered self parking fee: SAR 230 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007127

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Conrad Makkah Hotel Mecca
Conrad Makkah Hotel
Conrad Makkah Mecca
Conrad Makkah
Conrad Makkah
Conrad Jabal Omar Makkah Hotel
Conrad Jabal Omar Makkah Makkah
Conrad Jabal Omar Makkah Hotel Makkah

Conrad Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 738 out of 1000 reviews
Rating 8 - Good. 162 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Khair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check in wasn’t accomodated and had to wait till 4pm however overall experience was really good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very nice staffs, amazing location
Stayed 2 nights in Jul 2025

10/10 Excellent

mohammed

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to Haram. Very clean and the staff is excellent
Stayed 5 nights in Jun 2025

10/10 Excellent

Shabnam

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Jul 2025

10/10 Excellent

Mohamed, Austin

Stayed 3 nights in Jul 2025

8/10 Good

Mofizul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay at this hotel. Overall, very clean, well maintained, and comfortable. A short walk to Haram via the concourse level, through a small shopping area. Elevators were quick and functioning. We had two rooms booked, but had to upgrade to a family suite (for additional charge) because they were unable give us both rooms on the same floor. The upgrade allowed us access to the executive lounge which was really nice. Special call out for a staff member named Mohammad Rahat in the executive lounge for his outstanding behavior and service! Breakfast was great with lots of options. Many thanks to Fayaz Khan (staff at the breakfast area) for providing great service. Recommended!
Stayed 4 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is simply beautiful. The food and service was exquisite. The distance from the Haram is very close and easily accessible. I enjoy my stay very much and would recommend this hotel to anyone.
Stayed 7 nights in Jul 2025

8/10 Good

Sheikh

Traveled with family
Liked: Amenities, property conditions & facilities
It is conveniently located in the close proximity to Haram. The only downside I would mention that we paid 300 US dollars per night and they gave us room on the ground floor. We had to pay extra to get room Upgraded. Although on their website suites with haram view were available for 400 US dollars.
Stayed 4 nights in Jul 2025

10/10 Excellent

Adam

Liked: Room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

khaula

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, service, staff. Really emjoyed
Stayed 5 nights in Jun 2025

8/10 Good

salem, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities
Good location .
Stayed 3 nights in Jun 2025

10/10 Excellent

Sultana

Stayed 3 nights in Apr 2025

10/10 Excellent

Rebhi

Stayed 3 nights in Jan 2025

10/10 Excellent

Ebrahim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Shameelah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

2/10 Terrible

Mohamed Irfan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I paid the full amount when checked in. When I checked out, I was casually asked to pay
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Syed

Stayed 3 nights in Apr 2025

8/10 Good

Shaakira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Oumar, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Conrad was a wonderful hotel. Mr. Tarek Habeeb went above and beyond to make sure we had the best experience at the restaurant. We are a big family and he was extremely caring, helpful, and kind.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hind

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Conrad We checked and in the hotel for day use although it was a full night reservation .we arrived a bit early around 12 and the receptionist were super kind and very nice during thecheck in time especially i explained that we need the room only until 5 pm since it was express umrah. Room was clean and very specious although no view but it was totally ok for us since its a day use. Location is superb and the hotel lobby and facilities were really good. Despite most of hotels in mecca staff of the hotel are super nice. Will definitely return to the hotel again.
Stayed 1 night in Apr 2025

10/10 Excellent

Omar

Traveled with family and small children
Liked: Cleanliness, staff & service
Good Hotel Good location
Stayed 4 nights in Apr 2025

10/10 Excellent

Arshad, Sutton Coldfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with large rooms near Haram Sharif.
Stayed 4 nights in Apr 2025

2/10 Terrible

Lukman

Stayed 6 nights in Apr 2025