Doubletree by Hilton Jabal Omar Makkah

4.0 star property

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Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Lobby
Presidential Suite, 1 King Bed (Haram) | View from room
Reception
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Room service

Explore the area

Map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • Great Mosque of Makkah
    ‪11 min walk‬
  • King Fahad Gate
    ‪11 min walk‬
  • Kaaba
    ‪15 min walk‬

Room options

Family Room, 2 Twin Beds, Connecting Rooms, Partial View

  • Sleeps 4
  • 2 Twin Beds

Family Room, 2 Twin Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Partial View

  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

Junior Suite, 2 Twin Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Twin Beds, Partial View

  • Sleeps 2
  • 2 Twin Beds

Room, 2 Twin Beds, Partial View

  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 2 Twin Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About this property

Doubletree by Hilton Jabal Omar Makkah

4-star Makkah hotel, connected to a shopping center in Jabal Omar
This smoke-free hotel features 2 restaurants, a coffee shop/cafe, and self parking. Free WiFi in public areas and a free area shuttle are also provided. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Wired and wireless Internet access is complimentary. Event facilities measuring 250 square feet (23 square meters) include conference space. A complimentary area shuttle within 500 meters is available for guests. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Doubletree by Hilton Jabal Omar Makkah is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 500 m
  • Covered self parking on site (SAR 215 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 80 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 250 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 600 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 215 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002349

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 570 out of 796 reviews
Rating 8 - Good. 135 out of 796 reviews
Rating 6 - Okay. 43 out of 796 reviews
Rating 4 - Poor. 18 out of 796 reviews
Rating 2 - Terrible. 30 out of 796 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad

Stayed 3 nights in Dec 2024

6/10 Okay

Hitham

Liked: Cleanliness, staff & service
The price not matching the facility
Stayed 2 nights in Jan 2025

10/10 Excellent

SAJID

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just leave early for prayers. Expect shuttle and traffic delays. Excellent value for money property. Will stay here again. ,
Stayed 4 nights in Dec 2024

10/10 Excellent

IBRAHIM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Omar

Great service
Stayed 5 nights in Dec 2024

10/10 Excellent

Ahmed Mohamed, dublin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing. Resturant staff is outstanding. Clean rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel, we have enjoyed our stay as a family to do uhmrah. The hotel is providing a shuttle to the Haram that helps us alhamedllah to make the prayer on time at the haram. We will stay at this hotel inshaAllah next time to visit Makkah.
Stayed 4 nights in Dec 2024

10/10 Excellent

ZEESHAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location with great staff. Special thanks to Zihan & other dining staff for taking care of us very well. Definetly recommend this hotel for stay and will come back again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Haytham

Stayed 4 nights in Nov 2024

10/10 Excellent

sameer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and very convenient location
Stayed 1 night in Dec 2024

10/10 Excellent

Hammad

Stayed 3 nights in Dec 2024

10/10 Excellent

Niaz

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience.
Stayed 6 nights in Dec 2024

10/10 Excellent

Junaid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and very clean. Highly recommended
Stayed 4 nights in Dec 2024

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Fazila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 5 nights in Dec 2024

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury, elegance and hotel facilities
We spent the best 4 nights feeling the spiritual and religious atmosphere, and the hotel has a role in providing all available means of transportation with a luxurious breakfast restaurant.
Stayed 4 nights in Dec 2024

8/10 Good

samreen

Stayed 4 nights in Nov 2024

10/10 Excellent

Sidy

Stayed 2 nights in Nov 2024

6/10 Okay

abdul qadar

Traveled with family
Over priced for the services
Stayed 3 nights in Dec 2024

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the Haram.
Stayed 2 nights in Dec 2024

8/10 Good

Alasan

Stayed 1 night in Dec 2024

10/10 Excellent

Zaheer

Traveled with family
The staff was excellent especially Mr. Saddam Husain and Mr. Abdul Kareem Khan provided excellent service during breakfast time.
Stayed 2 nights in Dec 2024

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Majed, Doha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was for 3 nights. The standout feature of this hotel is the reception staff—they are helpful, supportive, and cheerful, ensuring the customer feels comfortable when seeking assistance. The condition of the room upon check-in was excellent.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hanan F

Stayed 2 nights in Nov 2024