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Doubletree by Hilton Jabal Omar Makkah

4.0 star property

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Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Lobby
Exterior
Exterior
Presidential Suite, 1 King Bed (Haram) | View from room
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Room service

Explore the area

Map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • Great Mosque of Makkah
    ‪11 min walk‬
  • King Fahad Gate
    ‪11 min walk‬
  • Kaaba
    ‪15 min walk‬

Room options

View all photos for Family Room, 2 Twin Beds, Connecting Rooms, Partial View

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Twin Beds, Connecting Rooms, Partial View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Connecting Rooms

View from room

Family Room, 2 Twin Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial View

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Partial View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

View from room

Deluxe Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible

View from room

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Presidential Suite, 1 King Bed (Haram) | View from room

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Twin Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Partial View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Partial View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Twin Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Hilton Hotel & Convention Jabal Omar Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (853)
The price is $120
per night
$144 total
includes taxes & fees
May 11 - May 12
Hilton Hotel & Convention Jabal Omar Makkah

About this property

Doubletree by Hilton Jabal Omar Makkah

4-star Makkah hotel, connected to a shopping center in Jabal Omar
This smoke-free hotel features 2 restaurants, a coffee shop/cafe, and self parking. Free WiFi in public areas and a free area shuttle are also provided. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Wired and wireless Internet access is complimentary. Event facilities measuring 250 square feet (23 square meters) include conference space. A complimentary area shuttle within 500 meters is available for guests. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Doubletree by Hilton Jabal Omar Makkah is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 500 m
  • Covered self parking on site (SAR 215 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 80 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 250 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 600 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 215 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002349

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 576 out of 806 reviews
Rating 8 - Good. 136 out of 806 reviews
Rating 6 - Okay. 45 out of 806 reviews
Rating 4 - Poor. 18 out of 806 reviews
Rating 2 - Terrible. 31 out of 806 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

FELICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Mohamed

Stayed 1 night in Jan 2025

8/10 Good

Munawer

Traveled with family
Liked: Cleanliness, property conditions & facilities
We liked the help and quick response from the serving and cleaning staff at the breakfast place. Very dedicated, freindly and hospitable staff at the breakfast area unlike the the front reception staff.
Stayed 7 nights in Jan 2025

10/10 Excellent

mohammed

was very good
Stayed 8 nights in Jan 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mice clean and safe hotel but the wifi was going in and out on the second day
Stayed 3 nights in Jan 2025

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

malka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location 10 min walk to Masjid al Haram. Shuttles to mosque available during prayer times. Breakfast buffet was excellent.
Stayed 4 nights in Jan 2025

2/10 Terrible

Sal

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Bad service
Stayed 8 nights in Jan 2025

10/10 Excellent

Naween

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay, super clean and close to Haram.
Stayed 3 nights in Dec 2024

6/10 Okay

Aishah

Liked: Staff & service, amenities, property conditions & facilities
Shuttle service available 24/7 to haram. Very convenient!
Stayed 12 nights in Jan 2025

2/10 Terrible

Jamil

Stayed 3 nights in Jan 2025

10/10 Excellent

Oybek

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very spacious including the bathroom as well, the mattress was top notch. Definitely worth staying.
Stayed 1 night in Jan 2025

8/10 Good

Sajeda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay, hotel is a 15 min work to the Haram.
Stayed 1 night in Jan 2025

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel , nice ambiance and facilities, excellent breakfast and best view of Haram shareef from our room 😊
Stayed 3 nights in Jan 2025

2/10 Terrible

Fokrul

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

No parking available despite stating

I came here for a spiritual practise of umrah with my children for the first time. But upon arrival the valet refused to park my car, then on check in I was told there is no parking in the hotel I would have to seek neighbouring hotels. Given I was in the state of ihram it was extremely stressful to complete this and ended up paying £150 for 3 days parking and wasted 2 hours of my umrah
Stayed 3 nights in Jan 2025

10/10 Excellent

Ahsan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sheik

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with the full service from the room service and front desk.
Stayed 8 nights in Dec 2024

10/10 Excellent

Ahsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 Start hotel with the 5 Start felicities including great breakfast. 10 min walk to the Haram area. Bus available, but still 3 min walk from bust to the haram boundary
Stayed 1 night in Nov 2024

10/10 Excellent

mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Nasser

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been nice if they have shuttle that ran more frequently. We would always use the shuttle for the hotel across the street.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Hassan

Stayed 1 night in Jan 2025

8/10 Good

Iftekhar Zaman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay at doubletree Hilton

The hotel is in an excellent location, just a 5-10 minute walk to Masjid al-Haram. We also had a partial view of Masjid al-Haram, which was a great feature. However, the room conditions appeared visibly tired, and we felt the room rates were high considering the state of the accommodations. The hotel’s room service was excellent, and the staff were helpful. The bed was very comfortable, but the air conditioning did not work properly during our stay. Additionally, some amenities, such as a hair dryer, were missing from the room.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

kamel Hachem, katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, friendly staff, proximity and easy access to haram
Stayed 2 nights in Jan 2025