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Doubletree by Hilton Jabal Omar Makkah

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Lobby
Exterior
Presidential Suite, 1 King Bed (Haram) | View from room
Exterior
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • As-Haabee Exhibition
    5 min walk
  • Alkhalil Courtyard
    7 min walk
  • مطعم المصطفى
    2 min walk
  • Makkah (QCA-Makkah Bus Station)
    13 min walk

Room options

View all photos for Family Room, 2 Twin Beds, Connecting Rooms, Partial View

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Twin Beds, Connecting Rooms, Partial View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Twin Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial View

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Partial View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Twin Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Partial View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Partial View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Twin Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Hilton Hotel & Convention Jabal Omar Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (765)
The price is $272
per night
$328 total
includes taxes & fees
Jan 10 - Jan 11
Hilton Hotel & Convention Jabal Omar Makkah

About this property

Doubletree by Hilton Jabal Omar Makkah

4-star Makkah hotel, connected to a shopping center in Jabal Omar
This smoke-free hotel features 2 restaurants, a coffee shop/cafe, and self parking. Free WiFi in public areas and a free area shuttle are also provided. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Wired and wireless Internet access is complimentary. Event facilities measuring 250 square feet (23 square meters) include conference space. A complimentary area shuttle within 500 meters is available for guests. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Doubletree by Hilton Jabal Omar Makkah is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 500 m
  • Covered self parking on site (SAR 300 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 80 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 250 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 600 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 300 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002349

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 507 out of 711 reviews" "
Rating 8 - Good. 123 out of 711 reviews" "
Rating 6 - Okay. 39 out of 711 reviews" "
Rating 4 - Poor. 16 out of 711 reviews" "
Rating 2 - Terrible. 26 out of 711 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SADIG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Fully satisfied. Thank you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ammaar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant customer service. The team acknowledged my request for a room change immediately. Hotel was very clean and modern.
Stayed 6 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Hala

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The hotel was amazing , clean spacious , luxurious The suite was spacious and the view was very nice Restaurant was excellent, big variety of food and the service was great The overall stay was exceptional and we enjoyed very much However , I’d advice elderly residents to have companions because the constructions makes it a bit harder to reach the Haram they don’t let the shuttle to go inside , hopefully constructions will end soon
Stayed 3 nights in Sep 2024

6/10 Okay

Aisha Ibrahim

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Housekeeping is very poor. We have to request everyday 4 the rooms to be cleans, tea cups are not washed or positioned nicely, toiles essentials such as hand soaps etc are only replaced once for the 9 days we stayed there and. even the one time was at my request, sheets and pillow cases are not changed even if they are stained, towels also not changed.
Stayed 7 nights in Sep 2024

8/10 Good

Mohammed

Liked: Property conditions & facilities, room comfort
Helpful staff. Disappointed with duty manager
On the positive side excellent location and very nice surroundings. Helpful staff as a whole. On the negative side my room was not cleaned up over the three nights I stayed there and because I had to check out before breakfast time the duty manager couldn’t arrange for me a cup of coffee before leaving (l already paid for breakfast)
Stayed 3 nights in Sep 2024

6/10 Okay

wahaj

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel, great staff, very clean but, if you looking easy access to Haram, it was not feasible for us. it was hard on a hot days taking a shuttle back and forth from hotel to haram and back. i will not be staying at this hotel next time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohidin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close and comfortable.
Over all it was good
Stayed 1 night in Sep 2024

10/10 Excellent

Natasha

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Double Tree by Hilton Makkah Jabal Omar. My stay was for seven days and breakfast was included. The staff was very friendly and kind. They had a variety of options for the breakfast buffet. I enjoyed my stay and would definitely recommend this hotel to my family and Friends.
Stayed 7 nights in Sep 2024

10/10 Excellent

Youcef

Stayed 2 nights in Aug 2024

6/10 Okay

Jahangir

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Asim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for All staff
Stayed 1 night in Sep 2024

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! The shuttle service to haram 24/7 was spot on, it was not noisy or very busy which was a plus. Looking forward to coming again!
Stayed 4 nights in Sep 2024

10/10 Excellent

Fatima

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 4 nights in Dec 2023

10/10 Excellent

Asim

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Thanks for all staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Muhammet ömer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Aisha Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice to have a microwave oven in every room.
Stayed 1 night in Sep 2024

10/10 Excellent

Yazan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, and would definitely stay there again, God willing. They are working on improving the surrounding area even more, additional stairs and elevators are being built for more convenient access to the holy site.
Stayed 2 nights in Sep 2024

10/10 Excellent

Asad

Stayed 1 night in Sep 2024

8/10 Good

Askar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

OLANIKE, Ibadan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quite
Stayed 7 nights in Sep 2024

6/10 Okay

Sadaam

Stayed 5 nights in Aug 2024

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not very close to Haram but the hotel itself is nice. Parking wasn’t available and had to park in Idress Hotel.
Stayed 1 night in Aug 2024

8/10 Good

Roaa

Stayed 1 night in Aug 2024